ok this is gonna sound stupid but have u tried calling from a different phone? my cell kept getting the busy signal for weeks but when i used my work phone i got through first try. no idea why but something about different carriers maybe?

Hey there! I had the same identity verification nightmare a few months ago. After trying endlessly to get through on the phone, I used Claimyr (claimyr.com) and it changed everything. The service basically waits on hold with the IRS for you and then calls you when an agent is ready. It was the only way I finally spoke to someone after weeks of frustration. The conversation with the agent took less than 10 minutes and my refund was processed the following week. Best decision I made during tax season!

Can we talk about how WMR tool is completely useless? Oh you want to know what's happening with your refund? Here's a colorful bar that tells you absolutely nothing helpful! 🤦‍♂️ The IRS transcript actually shows all the real information but it's like they deliberately hide the useful stuff behind confusing codes. taxr.ai is the only reason I understood what was happening with my return - translated all that gibberish into actual English.

Unpopular opinion but I'd rather wait another 3 weeks than get audited. If they're being thorough at least they're being thorough? Silver lining?

Fun fact: the IRS sends these letters via regular mail, not certified, so they have no way of knowing if it got delivered or not. and they won't resend it automatically if it gets lost. the whole system is completely bonkers.

Ugggh this is the WORST. I went through this last year and wasted so much time. My advice? Skip the phone tag completely and use taxr.ai - it analyzes your transcript and tells you what's actually happening with your return. Saved me hours of stress and confusion trying to decipher what was going on. https://taxr.ai

Whatever you do, DON'T call the number on that notice without verifying it first! Look up the official IRS number separately and call that. There are so many scams going around this tax season.

If you actually want to talk to the irs, use a calling service. I used claimyr.com and it was so much better than the literal days of my life I've wasted trying to reach them myself. It only took about 30 mins to get a person on the line who actually was helpful and told me exactly what the issue was with my return and how to fix it.

If you're positive you filed and it was accepted, print a copy of your return and the acceptance confirmation. You may need to submit Form 4506-T (Request for Transcript of Tax Return) to get official documentation of what's happening. Their systems are so backed up right now.

I'm legit laughing at how broke the IRS system is. Every year I see these posts. The left hand doesn't know what the right hand is doing over there 🤣

My experience with WI verification was horrible until I finally got someone on the phone using Claimyr (claimyr.com). Found out my verification was actually approved 2 weeks earlier but got stuck in the system! The agent manually released my refund while I was on the call. Talking to an actual human was the only thing that worked after weeks of frustration.

i work for a tax prep company (not saying which one lol) and we're seeing TONS of these identity verification requests this year, way more than normal. average time is about 3-4 weeks for processing after documents are submitted. just be patient, it'll come through eventually

ALWAYS ALWAYS ALWAYS use a traditional bank for tax refunds if you can. Online banks are still catching up with their systems for handling these special types of deposits. Learned this the hard way like you. 😭

Here's a hack that works - if you have both a traditional bank account and an online bank like Chime, have your refund sent to the traditional bank first, then transfer it to your online account afterward. Avoids all these rejection issues!

I'm no expert but thats how my transcript looked right before I got my refund. 570 is a temporary hold that resolves itself sometimes. Wait another cycle (thursday-wednesday) and see if a 571 (hold released) and 846 (refund issued) code appears.

for anyone facing similar issues - GET YOUR TRANSCRIPT TO AN EXPERT. I wasted 4 months trying to decode mine last year when I could've just had someone who knows what they're doing look at it. The IRS website is like reading hieroglyphics to most of us normal people.

My sister works for the IRS (not giving tax advice just sharing what I know). She says there's sometimes a 24-48 hour delay between when the IRS initiates the refund and when it actually gets to your bank. If today is your DDD, it could take till Wednesday or Thursday.

Call the tax advocate service at 1-877-777-4778. They can sometimes help speed things up if your refund is delayed past the DDD.

I couldn't figure out what was happening with my refund after SBTPG got involved so I tried Claimyr (claimyr.com) to get a live IRS agent on the phone. Talking to the IRS directly was a game-changer - they confirmed exactly when they sent my refund to SBTPG and said if I didn't receive it within 5 business days I should file a complaint. Having that info from an official source gave me leverage when I called SBTPG, and magically my refund appeared the next day. Sometimes you just need to talk to a human at the IRS to solve these issues!

just dealt with this. If you use H&R Block and select "pay with my refund" you HAVE to go through SBTPG. No way around it at this point. They took an extra $39.95 from my refund as a "processing fee" on top of the H&R Block fee. Next year im paying upfront and getting direct deposit from IRS.