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IRS transcript shows "RETURN NOT PRESENT" despite TurboTax acceptance in March - $3,450 refund missing

I submitted my 2024 tax return through TurboTax on March 15th and got an acceptance notification the same day. TurboTax has been telling me my refund should have been deposited by April 5th, but when I check my bank account there's nothing there. I decided to check my transcript today (April 17th) and I'm completely confused by what I'm seeing. When I logged into the IRS website today, I pulled my Account Transcript and here's what it shows: Internal Revenue Service United States Department of the Treasury This Product Contains Sensitive Taxpayer Data Request Date: 02-24-2025 Response Date: 02-24-2025 Tracking Number: 10. Account Transcript FORM NUMBER: 1040 TAX PERIOD: Dec. 31, 2024 ANY MINUS SIGN SHOWN BELOW SIGNIFIES A CREDIT AMOUNT ACCOUNT BALANCE: 0.00 ACCRUED INTEREST: 0.00 AS OF: Mar. 10, 2025 ACCRUED PENALTY: 0.00 AS OF: Mar. 10, 2025 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): 0.00 INFORMATION FROM THE RETURN OR AS ADJUSTED EXEMPTIONS: 00 FILING STATUS: Head of Household ADJUSTED GROSS INCOME: TAXABLE INCOME: TAX PER RETURN: SE TAXABLE INCOME TAXPAYER: SE TAXABLE INCOME SPOUSE: TOTAL SELF EMPLOYMENT TAX: RETURN NOT PRESENT FOR THIS ACCOUNT TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT No tax return filed This Product Contains Sensitive Taxpayer Data I'm absolutely confused because it says "RETURN NOT PRESENT FOR THIS ACCOUNT" and "No tax return filed" at the bottom of the transactions section. How can this be when TurboTax confirmed my acceptance on March 15th? I filed as Head of Household, which is correctly shown on the transcript, but there's no other information filled in. I'm supposed to be getting back around $3,450 and I was really counting on this money for some urgent bills. Is there something wrong with my return? Did it somehow get lost in the IRS system after the acceptance notification? Should I be contacting the IRS directly or resubmitting my taxes through TurboTax? Has anyone else experienced this discrepancy between TurboTax acceptance and the IRS transcript showing no return filed?

Gavin King

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Hot tip: go to https://irs.gov/refunds and check your status there. It's the most accurate source for refund status. TurboTax estimates are just that - estimates. Your return hasn't been fully processed yet.

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Don't panic! This is actually super common this year. The "RETURN NOT PRESENT" message just means your return hasn't been fully processed into their main system yet, even though it was accepted. Think of it like your return is sitting in their inbox but hasn't been filed into the cabinet yet. A few things that might help while you wait: - Check the IRS Where's My Refund tool daily (it updates more frequently than transcripts) - If you claimed EITC or Child Tax Credit, there's an automatic delay until mid-February that can extend processing - The IRS is processing returns in batches, so yours might be in a queue waiting for the next batch run I know it's frustrating when you're counting on that money, but unless you get an actual notice from the IRS saying there's a problem, your refund should come through. Most people in your situation see their transcript update within 2-3 weeks, then get their refund within a week after that. Hang in there - you're definitely not alone in this!

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Mei Zhang

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This is really reassuring to hear! I've been checking Where's My Refund obsessively and it's been stuck on "still being processed" for weeks. It's good to know that the transcript not showing my return doesn't mean it's lost or rejected. I did claim the child tax credit so that probably explains some of the delay. Thanks for explaining it in a way that actually makes sense - the "inbox vs filing cabinet" analogy really helps me understand what's happening!

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I dealt with this exact same code 6657 penalty situation last year and successfully got it removed! Here's what I learned: **Most important tip**: Request abatement under BOTH "reasonable cause" AND "First Time Penalty Abatement" if you qualify. Many people don't realize you can use both arguments in the same letter. **For your letter, include**: - Clear statement that you're requesting abatement of IRC Section 6657 penalty - Explanation that payment was properly set up through TurboTax with sufficient funds - Bank statement showing available balance on the scheduled payment date - Copy of your TurboTax payment confirmation/screenshot - Statement that the same account worked when you paid manually later **Key phrase to use**: "The payment failure was due to circumstances beyond my control and not due to willful neglect or intentional disregard of tax obligations." **Important**: Send to the correspondence address on your CP14 notice (usually in the upper right corner), NOT the payment address. Use certified mail with return receipt. The whole process took about 45 days for me, and I got the full $235 penalty refunded plus interest. Don't give up - these technical payment failures are often the IRS system's fault, not yours. You have a strong case for abatement!

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Jessica Nolan

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This is incredibly helpful! I had no idea you could request abatement under both reasonable cause AND First Time Penalty Abatement in the same letter. That's a game-changer for maximizing your chances of success. Quick question about the bank statement - did you include the entire monthly statement or just highlight the specific date when the payment was supposed to process? I'm worried about sending too much personal financial information to the IRS if it's not necessary. Also, when you say "plus interest" on the refund, does that mean they actually pay you interest on the penalty amount while they were holding it? I didn't realize the IRS paid interest on penalty refunds - that's a nice bonus if true!

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Aaron Boston

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For the bank statement, I just included the relevant pages showing the account balance around the payment date - you don't need to send your entire monthly statement. I highlighted the specific date when the IRS payment was supposed to process and a few days before/after to show consistent sufficient funds. You can also black out any unrelated transactions if you're concerned about privacy. And yes, they do pay interest on penalty refunds! It's called "refund interest" and it's calculated from the date you paid the penalty until the date they issue the refund. The rate is usually around 3-4% annually, so it's not huge money, but it's something. In my case, it was about $8 extra on my $235 penalty refund since the whole process took about 7 weeks. The IRS is actually required by law to pay interest on any overpayments, including penalties that get abated after you've already paid them. It's one of the few times the IRS actually works in your favor!

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Yara Elias

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I went through almost the identical situation last year! The IRS direct debit system definitely has technical glitches that aren't the taxpayer's fault. Here's my step-by-step approach that worked: **For your abatement letter, include these key elements:** - Your personal info (name, SSN, address, tax year 2023) - CP14 notice number and date - Specific request for "abatement of Internal Revenue Code Section 6657 penalty" - Clear explanation that you had sufficient funds and payment was properly set up through TurboTax - Attach bank statement showing available balance on the scheduled payment date - Include TurboTax payment setup confirmation/screenshot - Emphasize that the same account worked when you paid manually afterward **Critical language to use:** Request abatement under "reasonable cause due to circumstances beyond my control" AND mention "First Time Penalty Abatement" if you've had clean compliance for the past 3 years. **Logistics:** Send to the correspondence address on your CP14 (not the payment address), use certified mail with return receipt requested. The fact that your bank account had sufficient funds and the payment worked later strongly supports that this was a system error, not your fault. I got my $190 penalty completely removed in about 6 weeks using this exact approach. Don't pay the penalty upfront unless you're worried about interest - if they approve abatement, you'll avoid the penalty entirely. Good luck! This is definitely worth fighting since it wasn't due to your error.

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StarStrider

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This is such valuable advice! I'm dealing with a similar situation right now and was feeling overwhelmed by all the paperwork. One quick question - you mentioned not paying the penalty upfront unless worried about interest. How much interest are we typically talking about? My penalty is around $150, so I'm trying to decide if it's worth paying now to stop the interest clock or waiting to see if the abatement gets approved first. Also, has anyone had success getting these abatements approved faster by including additional documentation like a letter from their bank confirming the account was in good standing? I'm wondering if more documentation helps or just complicates things.

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has anyone actually received their ertc refund yet??? filed 941-x last february and still nothing. getting worried the money will never come at this point :

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Amina Toure

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I got mine, but it took 14 months from filing the 941-X forms. No communication from the IRS during that time, the checks just showed up one day. Keep in mind they're processing them in the order received, so February 2023 filings should be coming up in the queue soon if they're maintaining the same timeframe I experienced.

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I can confirm what others have said - your accountant is definitely wrong about claiming ERTC on current year taxes. As a small business owner who went through this process last year, you absolutely must file Form 941-X amendments for each qualifying quarter. I made the mistake of trusting my original CPA's advice (similar to yours) and almost filed incorrectly. The ERTC is specifically tied to payroll taxes from those pandemic quarters, not income taxes. There's no mechanism in the tax code to shift it to current year filing. My advice: find a new accountant who understands ERTC rules properly, or at minimum get a second opinion from someone who specializes in employment tax credits. The penalties for filing incorrectly could be severe, and you don't want to deal with that headache later. The extra paperwork for proper 941-X filings is worth doing it right the first time.

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Emily Parker

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This is really helpful - thank you for sharing your experience! I'm definitely getting concerned about my accountant's approach now that multiple people are confirming it's wrong. Can you recommend what to look for when finding an accountant who actually understands ERTC rules? Are there specific certifications or specializations I should ask about? I don't want to make the same mistake twice with choosing someone who doesn't know the employment tax credit requirements.

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Don't overlook the importance of addressing state taxes too! Many people focus only on federal tax delinquency and forget that state tax authorities can be equally aggressive in collections.

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Mei Chen

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That's a great point. In my experience, some state tax agencies are actually more aggressive than the IRS with collections and have different lookback periods. I found that out the hard way.

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Eve Freeman

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I want to echo what others have said about not panicking - you're taking the right step by addressing this now. As someone who works in tax resolution, I see situations like yours regularly, and they are absolutely manageable. One thing I'd add to the excellent advice already given: when you do start working with a tax professional, make sure they explain the "substitute for return" (SFR) process to you. If the IRS has been filing returns on your behalf for some of the missing years (using only the income they know about with no deductions), you'll want to file proper returns to claim any deductions you're entitled to and potentially reduce what you owe. Also, don't be surprised if your actual tax liability ends up being less scary than you're imagining. Many independent contractors significantly overestimate what they'll owe because they forget about legitimate business deductions - home office expenses, equipment, professional development, travel, etc. The key is to be thorough and honest in your reconstruction of those missing years. Your future self will thank you for taking action now rather than letting this drag on any longer.

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Thank you so much for mentioning the substitute for return process - I had no idea that was even a thing! This gives me hope that maybe the situation isn't as bad as I've been imagining it to be. I've been losing sleep thinking I owe this massive amount, but you're right that I probably haven't been accounting for legitimate deductions. Quick question about business deductions - since my record-keeping was pretty terrible during those years, how detailed do the records need to be to claim things like home office or equipment expenses? I definitely used my personal space and computer for work, but I don't have receipts for everything.

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Can I still claim 100% Bonus Depreciation on my vehicle for 2022 taxes filed late?

Hey everyone, So I've got a question about bonus depreciation for my SUV and I think I might have missed out on it for 2022 since I'm super late filing those taxes. I filed for an extension which gave me until October 2023, but here I am in 2025 just getting around to it (I know, I'm terrible). My main concern is whether I've completely missed the boat on the 100% bonus depreciation. For context, I didn't make much money in 2022, maybe around $25,000 total. I sold my old car that I'd owned for 10 years (already fully depreciated) for about $9,500, and then purchased a 2019 Santa Fe in March 2022 for roughly $38,000. I'm trying to decide whether to put this vehicle into service starting from when I bought it in 2022 or wait until January 2023. If I've missed the deadline for the 100% bonus depreciation for 2022, I'm thinking I should just start the depreciation in January 2023 to at least get the 80% bonus depreciation since it's being phased out by 20% each year until 2027. I still haven't filed my 2023 taxes either (I'm on extension until October 2025), and plan to finish them after I complete my 2022 return. For 2023, I have three Schedule C businesses - real estate (lost about $2,500), therapy practice (made around $6,500), and rideshare driving (earned about $6,500). I was in school full-time in 2023 and mostly lived off student loans and credit cards, so my income was pretty minimal. If I take the depreciation starting January 2023, I'm guessing it might roll over to my 2024 return since I barely made any money in 2023. Sorry for the lengthy explanation, but I wanted to provide enough details for anyone who might be able to help. Thanks in advance!

Don't forget about the business use percentage! If you're using your Santa Fe for both personal and business purposes, you can only depreciate the business portion. For example, if you use it 70% for business and 30% personal, you can only take depreciation on 70% of the cost. Also, have you considered just taking standard mileage for 2022 and 2023 instead of actual expenses with depreciation? With your low income, it might be simpler and possibly more beneficial.

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Standard mileage is definitely worth considering. The 2022 rate was 58.5 cents per mile for the first half and 62.5 cents for the second half of the year. 2023 was 65.5 cents per mile. Those rates are pretty good especially for a newer vehicle like a Santa Fe.

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Malik Thomas

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Your situation is more common than you think! The good news is that filing late doesn't disqualify you from bonus depreciation - what matters is when you actually placed the vehicle in service for business use. Since you bought the Santa Fe in March 2022 and presumably started using it for business then, you can still claim 100% bonus depreciation for 2022. However, you'll face late filing penalties and interest on any taxes owed. Given your low income across 2022-2023, I'd strongly recommend running the numbers on a few different scenarios: 1. **100% bonus depreciation in 2022** - This will likely create a large NOL that carries forward 2. **Section 179 election** - You can choose exactly how much to deduct (maybe just enough to zero out your 2022 income) 3. **Standard mileage method** - Might be simpler and more beneficial given your income levels With three Schedule Cs and varying income levels, the optimal strategy isn't obvious. You'll need to track business use percentage carefully and allocate between your different businesses based on actual mileage. Consider getting professional help given the complexity - whether that's a tax software that can model different scenarios or speaking with a tax professional who can run the numbers for your specific situation.

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Ella Cofer

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This is exactly the kind of comprehensive breakdown I was hoping for! I hadn't really thought about running different scenarios to compare the outcomes. Since I'm dealing with multiple years of low income and three different businesses, it sounds like the standard approach might not be the best fit for my situation. The idea of using Section 179 to just zero out my 2022 income instead of creating a huge NOL makes a lot of sense. Do you know if there are any good resources or tools that can help model these different scenarios? I'm trying to avoid making a decision that looks good for 2022 but creates problems down the road with my 2023 and 2024 returns. Also, when you mention tracking business use percentage - is this something I need to reconstruct for 2022 since I didn't keep detailed records back then, or can I estimate based on my current usage patterns?

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