IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Dmitry Petrov

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Most comprehensive answer I can give based on my experience working with returns: 971 misc review means IRS needs to verify something. Could be several things: - Income verification - Credit eligibility - Identity verification - Math error check Best thing to do is: 1. Check if you got any IRS letters 2. Verify all income reported matches W2s/1099s 3. Use taxr.ai to analyze your transcript (seriously, its the best $1 youll spend) 4. If its been over 45 days, call IRS directly The system is backed up but they are working through them. Hang in there!

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Ava Williams

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This is super helpful! šŸ’Æ

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Code 971 can definitely be frustrating! I went through this last year and it took about 6 weeks total. The key thing is that once you see the 971, it means they're actively working on it (not just sitting in a queue). A few things that helped me: - Keep checking your transcript weekly (not daily - it won't change that often) - Make sure you have all your documents ready in case they send a letter - Don't panic if it goes past 45 days - mine took 42 days but some people wait longer The good news is that most 971 reviews resolve without any action needed from you. They're usually just verifying information automatically. Stay patient! šŸ¤ž

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NeonNova

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I just want to point out that while that $1 check is legit, make sure to double check EVERYTHING about any check you get that claims to be from the IRS. There are some sophisticated scams out there. A real IRS check will be printed on US Treasury paper, have the Treasury seal, and be drawn on the US Treasury. If they ask you to call a number to "verify" before cashing, that's a huge red flag for a scam.

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Thanks for the warning! How can I tell for sure if it's printed on real Treasury paper? Are there specific security features I should look for?

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NeonNova

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Real Treasury checks have several security features including watermarks that become visible when held up to light, ultraviolet markings (though you'd need a special light to see these), microprinting that looks like a solid line but actually contains tiny words when viewed with magnification, and color-shifting ink on the dollar amounts that changes from copper to green when tilted. Most importantly, if you have any doubts, you can verify if a check is legitimate by calling the Treasury directly at 1-800-826-9434. Never call a number printed on the check itself or provided in an accompanying letter, as scammers often include fake verification numbers.

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For anyone who's curious about the exact rules on IRS interest payments: they're required by law to pay interest if they issue your refund more than 45 days after the tax filing deadline OR more than 45 days after you actually filed (if you filed after the deadline). The interest rate they pay changes quarterly. Right now it's around 5% annually, which explains why these amounts are usually tiny unless your refund was huge or extremely delayed.

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Is that interest taxable? I'm guessing it probably is because the government loves to tax everything lol.

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StarStrider

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Unfortunately yes, IRS interest payments are considered taxable income. They'll send you a 1099-INT form if the total interest for the year is $10 or more. Even if it's less than $10 and you don't get the form, you're still technically supposed to report it on your tax return. So that $1 check might end up costing you a few cents in taxes next year!

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Levi Parker

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Pro tip: make sure to keep copies of EVERYTHING you file. The IRS loves to say they never got stuff šŸ™„

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learned that the hard way last year 😭

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QuantumQuest

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I'm in the exact same situation! Filed my 2023 return in April and it's still showing "being processed" on Where's My Refund. Really stressing about whether I should file 2024 on time or wait. Thanks for asking this question - the answers here are super helpful! šŸ™

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Eli Wang

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Same here! Filed in March 2023 and still waiting. At least we know we can file 2024 on time without any issues. This whole situation is so frustrating but glad we're not alone in this 😤

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Chris King

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I'm going through the exact same thing right now! Filed 2/15, accepted same day, and I've been stuck in processing limbo ever since. Called last week and got the same "error department" explanation with zero details about what the actual error could be. What's really frustrating is that I used the same tax software as last year, same situation (W-2 employee, standard deduction), and last year I had my refund in 10 days. This year it's like my return disappeared into the Bermuda Triangle. The agent I spoke with also mentioned the 10-week wait, but couldn't tell me if that was from filing date or acceptance date. Did they clarify that for you? And did they give you any sense of whether you'd get a letter explaining the issue, or if it might just resolve on its own? It's somewhat comforting to know I'm not alone in this, but man, the lack of transparency from the IRS is maddening!

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Zainab Ahmed

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I'm dealing with this exact same situation! Filed 2/12, accepted immediately, and now I'm in week 4 of the "still processing" message with completely blank transcripts. It's so frustrating when you've done everything right and your return just vanishes into thin air. From what I've gathered reading through this thread, it sounds like the 10-week timeline is from acceptance date, not filing date. And based on what others are saying, it seems like these mystery "errors" often resolve themselves without any letter or explanation - the refund just shows up one day. The lack of transparency is definitely the worst part. At least if they told us "we're verifying your W-2 information" or "checking for identity theft" we'd know what to expect. Instead we're all just sitting here wondering if we accidentally claimed we have 47 dependents or something! šŸ˜… Hang in there - sounds like most people in this situation get their refunds well before the 10-week mark!

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This exact scenario happened to my sister last month! The "error department" explanation with no actual error details is unfortunately becoming the standard response this tax season. What helped in her case was calling back after about 3 weeks and asking specifically for the error code or freeze code on her account. The second agent she spoke with was able to see a Code 570 freeze (which matches what Ezra mentioned above) and explained it was just an automated system flag for income verification - nothing she did wrong. Her refund ended up processing in week 6, right in line with what others are reporting here. The frustrating part is that first agents often can't see these details or aren't authorized to share them. One tip: when you call back (if needed), ask specifically "what transaction code or freeze code is showing on my account?" That seemed to get better information than just asking about the "error" in general. The waiting game is brutal, but based on everyone's experiences here, it sounds like your return will likely process well before that April 18th deadline! šŸ¤ž

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Aaron Boston

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Does anybody know if FreeTaxUSA lets you enter two W-2s from the same employer? Maybe that's another way to handle this? I use TurboTax and it lets me enter multiple W-2s even from the same company.

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Don't enter it as two separate W-2s! That's incorrect and could cause major problems. It's still one W-2 form, just with two lines for state information. If you enter it twice, you'd be double-counting your income. The correct approach is what others have said - add together the amounts from the two state lines and enter them once.

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Aaron Boston

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Thanks for the warning! I was just wondering if that was an option but I definitely don't want to double count my income. I'll stick with adding the amounts together then.

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Jamal Carter

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I work in payroll and can confirm what Sofia mentioned - this is super common! The most frequent reason I see is when employees receive bonuses or supplemental pay. Our system automatically creates separate lines because bonuses are subject to different federal withholding rates (usually flat 22% for federal, but state handling varies). Even though they appear on separate lines, it's still one W-2 form from one employer. Your tax software needs the combined totals - add box 16 amounts together for total state wages, and box 17 amounts together for total state tax withheld. Pro tip: if the amounts seem way off when you add them, double-check that both lines are actually for the same state code. Sometimes people mistake similar-looking codes (like state abbreviations vs numeric codes).

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