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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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What's the best alternative to TaxSlayer if I do end up having to switch? I'm filing a relatively simple return - just W-2 income and student loan interest deduction. Nothing complicated.

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Paolo Bianchi

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I'd recommend FreeTaxUSA. It's way cheaper than TaxSlayer and I've never had crashing issues even during peak times. Federal filing is free and state is only like $15. Their interface isn't as fancy but it gets the job done reliably.

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Thanks for the suggestion! I'll give TaxSlayer one more day to sort out their issues, then I might switch to FreeTaxUSA. Sounds like it would work fine for my simple tax situation and save me some money too.

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Julia Hall

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I had this exact same issue with TaxSlayer two days ago! Super frustrating, especially after paying for the service. What worked for me was clearing all my browser data (cookies, cache, everything) and then trying again about 6 hours later. I think their servers were just completely overloaded during peak hours. Also, if you're using any ad blockers or privacy extensions, try disabling them temporarily. Some of those can interfere with the final submission process. I know it's annoying to have to wait when you just want to get your taxes done, but from what I've seen on social media, most people who waited 12-24 hours were able to submit successfully without having to start over. Don't do the chargeback yet - you'll likely be able to complete your return once their server issues are resolved!

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Emma Wilson

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This is really helpful advice! I'm dealing with the same TaxSlayer crash issue right now and was getting ready to panic. Good to know that clearing browser data might help - I hadn't thought to try that. I'll definitely try disabling my ad blocker too since I do have a pretty aggressive one running. Thanks for sharing what worked for you, it gives me hope that I won't have to start completely over with a different service!

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I filed with Jackson Hewitt on March 5th and had to amend on March 20th for a missing 1099-INT. Currently at week 12 of waiting with no updates on the amended return tracker. From what I've learned lurking in this community, Jackson Hewitt's post-filing support is pretty limited - they basically tell you to check the IRS tools and wait. I had to call the IRS myself using one of those callback services mentioned here because JH couldn't provide any additional insight beyond "it's processing." The rep confirmed my amendment was received but couldn't give me a specific timeline. Based on everyone's experiences here, looks like we're in for a long wait regardless of which tax prep service we used. The 16-20 week timeline seems to be the new reality for amended returns this year.

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Omar Fawzi

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I'm in almost the exact same boat as you! Filed with Jackson Hewitt on March 8th and amended on March 25th for a missing 1099-DIV. I'm at week 11 now and the amended return tracker still shows "received" with no processing date. It's frustrating that Jackson Hewitt basically washes their hands of it once you file - I expected more support given what we pay them. Did the IRS rep give you any sense of where you are in the queue when you called? I'm debating whether it's worth trying to get through to them or just accepting the 20+ week wait that everyone seems to be experiencing.

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I filed with Jackson Hewitt on February 22nd and amended on March 15th due to a missing 1099-R from my retirement account. I'm currently at week 14 with no movement on the "Where's My Amended Return" tool - still just shows "received." Based on all the experiences shared here, it seems like 20+ weeks is becoming the norm regardless of which tax preparer you use. What's been most frustrating is that Jackson Hewitt's support basically ends once they submit your return. When I called their customer service, they just directed me to the IRS tools and said they can't track amended returns on their end. I haven't tried calling the IRS directly yet, but after reading about everyone's experiences with those callback services, I might give it a shot just to confirm my amendment is actually in the queue and not lost somewhere in the system.

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I'm in a very similar situation - filed with Jackson Hewitt on March 1st and amended on March 18th for a missing 1099-B from stock sales. Currently at week 13 with the same "received" status on the amended return tracker. It's really disappointing how Jackson Hewitt basically abandons you after filing - you'd think for what we pay them, they'd at least help track the status or provide some guidance on next steps. I've been hesitant to call the IRS directly because I've heard the wait times are brutal, but after reading about people's success with those callback services, I'm starting to think it might be worth it just for peace of mind. At least then we'd know our amendments are actually in the system and not stuck in some processing limbo. The uncertainty is almost worse than the wait itself!

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Carmen Ruiz

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Hey, one thing nobody's mentioned - even if he's not on the birth certificate, has he established legal paternity any other way? In my state, unmarried fathers have to file an acknowledgment of paternity before they have any legal rights to the child at all. If he hasn't legally established paternity, he might not even be able to claim the child regardless of the custody situation. Just something else to consider.

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This is a really good point! My brother went through something similar. The mom wouldn't put him on the birth certificate, and he had to legally establish paternity before he could even file for any custody rights or visitation. The tax stuff was completely off the table until that was resolved.

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Kiara Greene

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Based on what you've described, your ex doesn't have a strong case at all. The IRS uses the "qualifying child" test, and the key factor is where your son lived for more than half the year - which is clearly with you. The birth certificate situation actually works in your favor here because it raises questions about whether he's even established legal paternity. I'd recommend documenting everything: keep a calendar showing exactly which days your son is with each of you, save receipts for expenses you're covering, and maybe consider getting a formal custody agreement to make everything official. If he tries to claim your son anyway, you can dispute it with the IRS, but having clear documentation will make that process much smoother. The fact that he wasn't present for the birth and isn't on the certificate, combined with your son living with you full-time except for every other weekend, makes this a pretty clear-cut case in your favor from a tax perspective.

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Everybody's focusing on the support test, but don't forget the residency requirement! For a qualifying relative who is not related by blood or marriage (like a girlfriend/boyfriend), they have to live with you as a member of your household for the ENTIRE year. But since you mentioned brother and brother-in-law relationships, those fall under the eligible relationship categories in Publication 501, so the residency requirement doesn't apply to you. You only need to meet the support and income tests.

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Yuki Watanabe

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Both of you are wrong. A brother-in-law is specifically listed in Publication 501 as a qualifying relative who DOESN'T have to live with you. The member-of-household test only applies to people not related by blood or marriage. Brother-in-law is a relationship by marriage, so they don't need to live with you the whole year.

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Lola Perez

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@Yuki Watanabe is correct here. According to IRS Publication 501, a brother-in-law is specifically listed as a qualifying relative who does NOT need to meet the member-of-household test. The relationship by marriage is sufficient. So for Diego s'situation, he only needs to worry about the support test and gross income test - not whether he lived with his family for the entire year. The key issue remains whether his family will provide more than 50% of his total annual support, including what he paid for himself in the first half of the year.

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Caleb Stone

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Diego, based on everything discussed here, it sounds like you have two main paths forward depending on how the numbers work out: **Option 1**: If your family can provide more than 50% of your total annual support (including what you paid yourself Jan-June), you could qualify as their dependent. This would help them with healthcare subsidies, but you'd need to be claimed on their return. **Option 2**: If the support test doesn't work out, you could file your own return and potentially qualify for significant healthcare premium tax credits based on your low income. With income under $5,900, you'd likely qualify for substantial subsidies - possibly covering most of your premium costs. I'd recommend calculating both scenarios to see which provides the better overall tax benefit for your family situation. You might want to use one of the tools mentioned here or speak with an IRS agent to get official confirmation of your calculations before making the final decision. The good news is that either way, someone in your family should be able to get healthcare assistance - it's just a matter of optimizing who claims what!

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Amina Toure

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This is really helpful advice! I hadn't considered that I might actually get better healthcare subsidies filing on my own versus being claimed as a dependent. Since my income will be so low this year, it sounds like I could potentially get most of my premiums covered if I file independently. I think I'll run the numbers both ways before deciding. Do you know if there's a deadline for making this choice, or can we wait until we actually file the returns next year to decide which approach gives us the better outcome?

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This thread has been incredibly helpful! I'm in a similar situation but with a twist - I buy vintage electronics from US estate sales and auctions, then sell them to collectors in Japan and Germany through online marketplaces like eBay and specialized forums. Like Anastasia, my contracts specify that ownership transfers when items leave my US shipping location, but I'm wondering if the fact that I'm using international shipping platforms changes anything about the sourcing determination. The platforms handle some of the payment processing and currency conversion, so I'm not sure if that creates any complications. Also, does anyone know if there are different considerations when you're selling collectibles versus regular retail products? The items I sell are often unique pieces, not mass-produced inventory, so I'm curious if the IRS has different rules for this type of business model.

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The shipping platform shouldn't change the sourcing determination as long as your contracts still specify that title transfers when items leave your US location. The platforms are just facilitating payment and logistics - the underlying legal transfer of ownership is what matters for IRS purposes. As for collectibles vs. regular retail, the general sourcing rules still apply the same way. The IRS doesn't typically distinguish between unique items and mass-produced goods when determining where income is sourced. What matters is where the sale legally occurs (title transfer), not the nature of the items being sold. However, since you're dealing with higher-value unique items, you might want to be extra careful about documenting your contracts and title transfer terms. The IRS could scrutinize unique/collectible sales more closely than routine inventory transactions, especially if the values are significant.

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Omar Hassan

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I've been following this discussion closely since I'm dealing with a somewhat similar situation. I import handmade crafts from artisans in Mexico and Guatemala, then sell them at craft fairs and farmers markets here in California. What's interesting about this thread is how consistent everyone's advice has been about the title transfer rule. My tax preparer told me the same thing - it's all about where legal ownership passes to the buyer, not where the goods originated or where payments come from. One thing I'd add for anyone in similar situations: keep really detailed records of your contracts and shipping documentation. The IRS wants to see clear evidence of where title transfers, especially if your business grows and you get audited. I learned this the hard way when I had to reconstruct my records for last year's return because I hadn't been documenting the transfer terms properly. @Anastasia - based on everything discussed here, it sounds like you're in good shape with your contracts specifying title transfer in the US. That should make your sourcing determination pretty straightforward for tax purposes.

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Quinn Herbert

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This is really valuable advice about keeping detailed records! I'm actually just starting to scale my business and hadn't thought much about audit-proofing my documentation. @Omar - when you mention "clear evidence of where title transfers," what specific documents did you find most important to maintain? I have my sales contracts, but I'm wondering if I should also be keeping shipping receipts, warehouse release forms, or other paperwork that shows when items physically left my possession. Also, did your tax preparer give you any guidance on how long to retain these records? I know the general rule is usually 3-7 years for tax documents, but I'm not sure if international sales create any special record-keeping requirements.

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