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Jan 24 Tax Return Still Stuck at "Return Received" After 2 Months - Delayed Beyond Normal Timeframe with Tax Topic 152

I filed my taxes back in January and still haven't received my refund. When I check the Where's My Refund tool, I'm getting this frustrating message that says "We apologize, but your return processing has been delayed beyond the normal timeframe." The status bar on the IRS website shows three stages: "Return Received" (which is highlighted), "Refund Approved" (not highlighted), and "Refund Sent" (not highlighted). My return is stuck at the first stage and hasn't moved forward at all in months. The exact message on the screen says: "We apologize, but your return processing has been delayed beyond the normal timeframe. You can continue to check back here for the most up to date information regarding your refund. We understand your tax refund is very important and we are working to process your return as quickly as possible." Below that, there's a section that says "Please read the following information related to your tax situation:" followed by "Tax Topic 152. Refund Information" At the bottom of the page, there's a note saying: "Please Note: For refund information, please continue to check here, or use our free mobile app, IRS2Go. Updates to refund status are made no more than once a day." I already went through the identity verification process when they sent me a letter. I've been checking the "Where's My Refund" tool almost daily, but the status never changes. There's even a "Take Survey" button on the page that I considered clicking just to vent my frustration. What's going on with my refund? Has anyone else been stuck at this "Return Received" stage with Tax Topic 152 for this long? I'm starting to worry that something is seriously wrong with my return or that I'll never get my money.

Check your transcript if you can access it online. It'll give you more info than WMR

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Klaus Schmidt

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cant make an account cause my phone isn't in my name smh

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Yara Sayegh

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I feel your pain - I'm in almost the exact same situation! Filed in late January and been stuck on "Return Received" with Topic 152 for over 2 months now. The daily checking becomes an obsession when you're waiting on money you need. One thing I learned is that Topic 152 basically means "we're processing but it's taking longer than usual" - not very helpful but at least it's not an error. The identity verification you already did was probably the right step. Have you tried calling the refund hotline at 800-829-1954? I know @Tyrone Johnson mentioned calling - I've had mixed luck but sometimes if you call right when they open (7am) you might get through. The automated system can sometimes give you a more specific timeline than the WMR tool. Hang in there - from what I've seen in other threads, most people with similar delays from January eventually get their refunds, it just takes way longer than it should. The IRS processing times have been brutal this year.

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Thanks for the solidarity and advice! I've been hesitant to call because everyone says the wait times are insane, but you're right about trying at 7am - I'll give that a shot this week. The daily checking really does become an obsession, glad I'm not the only one doing that lol. It's just so frustrating when you're counting on that money and the system gives you basically zero useful information beyond "we're working on it." Hopefully we both see some movement soon!

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Federal Return Accepted 1/17 But Now Shows "Not Processed" - State Still Pending Since 1/21

Filed my taxes early this year, federal got accepted quick on 1/17 but my state return has been stuck on pending since 1/21. Starting to get worried since its been over a week now. I just logged into my IRS account to check my federal status and saw something concerning. It says "Your 2024 Tax Return Is Not Processed" even though I received confirmation that it was accepted! The message from the IRS states: "If you've already filed, processing usually takes 21 days (electronic returns) or six weeks (paper returns)." But I filed electronically and it was supposedly accepted already! It also mentions "If you still need to file, submit your tax return along with any payment due by April 16, 2025 to avoid potential penalties and interest. If you've been affected by a recent disaster, learn about the most recent tax relief provisions to know your options." The strange thing is my federal return was accepted almost immediately on 1/17, but now when I check my account status, it shows as not processed. Has anyone experienced this discrepancy between getting an acceptance notification but then seeing "Not Processed" in their account? I'm especially concerned since my state return has been pending for over a week now too. Is there a difference between "accepted" and "processed" that I'm missing? The whole thing is making me anxious. Anyone else experiencing similar delays or status issues with either their federal or state returns?

My states been pending since last year lmaooo welcome to the club šŸ’€

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oof that's rough. have you called them?

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tried calling but just get stuck in automated phone tree hell

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The "accepted" vs "processed" thing confused me too when I first started filing! "Accepted" just means the IRS received your return and it passed their initial computer checks (no obvious errors, SSN matches, etc.). "Processed" means they've actually reviewed it, applied any credits/deductions, and determined your final refund amount. The 21-day processing time starts from when it's accepted, not processed. So you're still well within the normal timeframe - don't stress! Your federal return is moving through the system normally.

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UPDATE YOUR DIRECT DEPOSIT INFO IN YOUR IRS ACCOUNT RIGHT NOW if you've changed banks since last year! I didn't update mine and they sent my refund to a closed account. Now I have to wait 6-8 weeks for a paper check. Learn from my mistake people!

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the waiting is the hardest part! filed 2/12, accepted same day, transcript updated last friday with ddd of 3/17. just need to make it through 2 more days...

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You're almost there! Many banks deposit a day early too, so you might see it tomorrow!

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So close! I'm in the same boat with a DDD of 3/18. The anticipation is killing me but at least we can see the light at the end of the tunnel. Fingers crossed for both of us that it hits early! šŸ¤ž

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Code 291 Showing -$1,176.00 on Transcript - Does This Negative Amount Increase My Refund After Freeze?

Just checked my transcript and I'm really confused about something I found. Here's what I'm seeing in the transactions section: TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20241705 05-14-2024 $2,176.00 810 Refund freeze 03-08-2024 $0.00 766 Credit to your account 04-16-2024 -$2,600.00 766 Credit to your account 04-16-2024 -$5,894.00 766 Credit to your account 04-16-2024 -$5,970.00 768 Earned income credit 04-16-2024 -$4,095.00 971 Amended tax return or claim 11-15-2024 $0.00 forwarded for processing 977 Amended return filed 11-15-2024 $0.00 766 Credit to your account 04-16-2024 -$2,000.00 767 Reduced or removed credit to your 04-16-2024 $5,970.00 account 767 Reduced or removed credit to your 04-16-2024 $5,894.00 account 291 Reduced or removed prior tax 12-24-2024 -$2,176.00 971 Notice issued 12-24-2024 $0.00 I noticed a code 291 adjustment at the bottom with "Reduced or removed prior tax" and an amount of -$2,176.00. Does anyone know if this means they're taking away money from my refund or adding to it? I'm also seeing several credits and then "reduced or removed credit" entries which is making me even more confused. There was also a "Refund freeze" back in March and something about an amended return in November. Really confused and nervous about what all this means for my return. Is the negative amount on code 291 good or bad for me? Does this mean I'm getting more or less money?

my transcript had this last month. ended up getting an extra $800 i wasnt expecting. dont stress OP!

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Looking at your transcript, the code 291 with -$2,176.00 is actually reducing your tax liability, which means MORE refund money for you! šŸŽ‰ The negative amount is confusing but it's working in your favor. The IRS basically said "oops, you don't owe as much tax as we thought" and adjusted it down. Combined with all those credits, you should be getting a nice chunk of change once that freeze gets lifted!

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StarStrider

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I'm dealing with the exact same situation right now - filed in early February, got the 570/971 combo on my transcript with an April date, and still waiting. It's incredibly frustrating when you're counting on that money for bills. From what I'm reading here, it sounds like this is unfortunately pretty common for early filers. The IRS seems to put more scrutiny on returns filed in January/February while they're testing their fraud detection systems. I'm going to give it another week or two before trying to call them directly or using one of those callback services people mentioned. At least it's reassuring to know I'm not alone in this mess - misery loves company I guess! Hang in there Carmen, sounds like most people eventually get their refunds even if it takes way longer than it should.

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I'm in the same boat! Filed February 3rd and have been stuck with the 570 code for weeks now. It's so stressful when you need that refund for urgent expenses. What's really frustrating is how unclear the IRS communication is - like why can't they just tell us plainly what's happening instead of these cryptic codes? I've been checking my transcript obsessively but nothing changes. Thanks for the solidarity - it does help to know we're not the only ones going through this waiting game!

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I'm going through the exact same thing right now! Filed February 8th, got the 570 code with a 04-01-2025 date, and I'm going crazy waiting. What's really getting to me is that I specifically chose direct deposit thinking it would be faster, but here I am almost 7 weeks later with nothing. I've been checking my transcript daily (probably not healthy lol) and the "as of" date keeps updating but the codes stay the same. No 971 code yet though, so maybe that's a good sign? The worst part is I budgeted around getting this refund by mid-March for some car repairs that I really can't put off much longer. It's so frustrating that they make this process so opaque - like just tell us what's going on instead of making us decode these random numbers! Reading through everyone's experiences here is both reassuring and terrifying. Sounds like some people wait 8+ weeks while others get lucky and it resolves quickly. I think I'm going to try that claimyr service someone mentioned if nothing changes in the next week. At this point I just want to talk to a human who can tell me SOMETHING about what's actually happening with my return. Thanks for posting this Carmen - at least we know we're not alone in this mess!

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