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Double check it's not an advance payment on your 2025 tax refund. With two jobs, you might be having too much tax withheld if you didn't adjust your TD1 forms properly. The CRA sometimes makes adjustments mid-year if they detect significant overwithholding. Happened to a friend of mine last year!

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LunarEclipse

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CRA doesn't do automatic mid-year refunds for overwithholding - they only refund after you file your taxes. More likely to be a benefit payment. Source: I work in payroll.

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AstroAce

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I'd recommend checking your CRA My Account first - that's your best bet for getting a definitive answer without waiting on hold. Look under "Benefits and Credits" to see if there are any recent payments listed with explanations. The timing of starting your second job is likely relevant. When employers submit your employment information to CRA, it can trigger automatic benefit calculations. Since you mentioned it's labeled "fed-prov/terr Canada," it's almost certainly a legitimate government benefit - either GST/HST credit, Canada Workers Benefit, or a provincial supplement you qualify for. Keep the money separate until you confirm what it is, but don't stress too much. These surprise deposits are usually benefits you're actually entitled to receive based on your tax filing and current income situation.

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Dylan Hughes

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This is really helpful advice! I'm dealing with something similar right now - got a deposit last week that I can't figure out. The CRA My Account suggestion is perfect because I keep forgetting that exists. Quick question though - when you log into My Account, how quickly do these benefit payments usually show up there? Like if I got the deposit yesterday, would it already be listed today or does it take a few days to update?

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These codes appear in different scenarios with very different outcomes. I've seen 570/971 combinations that resolved in a week with no action needed, while others required extensive documentation and took months. The broader context matters - if you claimed refundable credits like EIC or CTC, you're more likely to need verification. If you've had identity theft issues in the past, that could trigger additional scrutiny. Compared to previous filing seasons, the IRS is implementing stricter verification protocols this year to combat fraud, so these codes are appearing more frequently than in 2022-2023.

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I'm dealing with the same codes right now and the uncertainty is really stressful! What helped me was creating a simple tracking spreadsheet with the date each code appeared, what I found online about them, and any actions I took. For code 570, I learned it doesn't always mean there's a problem - sometimes it's just their standard review process, especially if you filed early or claimed certain credits. The key is checking if you get any correspondence (that's what the 971 indicates). I set up informed delivery with USPS so I'd know immediately if the IRS sent something. In the meantime, I'm trying not to refresh my transcript daily since that just increases my anxiety. Has anyone here had experience with how long these typically take to resolve when no additional documentation is needed?

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Jacob Smithson

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I'm dealing with the exact same codes and timeline! Filed January 29th and just saw the 570/971 combo appear on my transcript with March 10th date. Been 43 days now and I was starting to panic, but reading through everyone's experiences here is really reassuring. It sounds like this is more common than I thought and most people do eventually get their refunds processed. I'm also working remotely and was really counting on this refund for some upcoming expenses. The traffic light analogy really helped me understand what's happening - just a temporary stop while they sort things out. Going to try to be more patient and stop checking my transcript 5 times a day (easier said than done!). Thanks StarSurfer for starting this discussion, it's so helpful to connect with others going through the same thing right now.

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Malik Jackson

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Hey Jacob! I'm new to this community but in the exact same boat - filed January 31st and just got these same 570/971 codes yesterday with the March 10th date. Been 42 days for me too and I was honestly freaking out until I found this thread. It's such a relief to see so many people with identical situations and timelines. I'm also working from home and really need this refund, so the waiting has been stressful. After reading everyone's experiences, it seems like we're all part of some kind of batch processing delay rather than having individual problems with our returns. Planning to stop obsessively checking my transcript too (we'll see how that goes!). Really grateful for this discussion - makes the waiting so much more bearable knowing we're not alone in this.

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StarSurfer

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I'm in the exact same situation! Filed January 30th (same day as you) and just noticed these 570/971 codes appeared on my transcript yesterday with the March 10th date. Been 43 days now and I was starting to really worry something was wrong with my return. Reading through everyone's experiences here is incredibly reassuring - it sounds like this is much more common than I realized and most people do get their refunds eventually, just with some delays. I'm also working remotely and was really counting on this refund timing for some bills that are coming due. The traffic light analogy really helped me understand what's happening - just a temporary hold while they review things rather than a rejection. Going to try to be patient and wait for that notice to arrive in the mail. Thanks for starting this thread, it's so helpful to connect with others who filed around the same time and are seeing identical codes and dates!

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Oliver Schulz

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I completely agree with Keisha - don't just pay without investigating further. A 23% discrepancy is substantial and could indicate a serious error that might affect you in future years too. Here's what I'd recommend as your next steps: 1. **Gather all 2023 pay stubs** and add up the gross wages to see what the actual total should be 2. **Contact your local tax authority** directly and ask them to explain their calculation - they should be able to tell you exactly how they arrived at the higher amount 3. **Request a detailed explanation** from your wife's former employer about how they calculated local vs. state wages If there is indeed an error on the W-2, you'll want to get it corrected properly rather than paying incorrect taxes. The local tax authority's notice suggests they're confused too ("unable to determine from the Form W-2 the reason"), which indicates this isn't a standard situation. Don't let an unresponsive employer or tax preparer discourage you from getting to the bottom of this. A difference this large is worth the effort to resolve correctly.

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This is really solid advice. I'm dealing with something similar right now and the "gather all pay stubs" step is crucial - it gives you the ammunition you need when dealing with both the employer and tax authority. One thing I'd add is to document everything in writing. When you contact the local tax authority, ask them to put their explanation in writing or follow up with an email summarizing what they told you. Same with the employer - don't rely on phone calls alone. Having a paper trail becomes really important if this drags on or if you need to escalate to the IRS. Also, don't be afraid to push back on the local tax authority if their calculation doesn't make sense. They're not infallible, and sometimes they make mistakes too, especially when dealing with unusual W-2 discrepancies.

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Michael Green

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I'm dealing with a very similar situation right now with my husband's W-2, though our difference is "only" about 15%. What we discovered is that our local municipality has some very specific exemptions that aren't well-documented online. I called our local tax office directly and spoke with a supervisor who explained that in our area, certain types of overtime pay and shift differentials are exempt from local taxes but still subject to state and federal taxes. This wasn't mentioned anywhere on their website or in any of the standard tax guides I found. The supervisor was actually really helpful and walked me through exactly how they calculate local taxable wages. She also mentioned that if we disagreed with their calculation, we could request a formal review with documentation. I'd definitely recommend calling your local tax authority and asking to speak with someone who can explain their specific exemptions and calculation methods. Don't just accept their recalculation without understanding the reasoning behind it. A 23% difference is significant enough that you deserve a clear explanation of exactly what income they're excluding from local taxation.

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That's exactly the kind of detailed explanation that can make all the difference! It sounds like your local tax office actually has knowledgeable staff who understand these nuances - that's unfortunately not always the case. For anyone reading this thread, Michael's approach of asking to speak with a supervisor is really smart. The front-line staff at local tax offices don't always have the deep knowledge of specific exemptions, but supervisors usually do. And getting that explanation in writing (or at least taking detailed notes during the call) gives you documentation to reference later. The formal review process Michael mentioned is also worth knowing about. Most local tax authorities have some kind of appeals or review process if you disagree with their assessment, but they don't always advertise it clearly. It's usually your right as a taxpayer to request this kind of review when dealing with significant discrepancies.

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Kelsey Chin

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This is probably gonna sound dumb, but check how many allowances youve put on ur W4. More allowances = less tax taken out during the year = bigger bill at tax time. I kept putting like 3 or 4 allowances (thinking it was like household size??) and kept owing money every April. Finally my payroll person explained that I should put 0 or 1 for my situation. Now I get a refund instead.

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Norah Quay

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Actually, the W4 form changed in 2020 and doesn't use allowances anymore! It's a completely different system now. You might want to submit an updated one with your employer.

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The "federal income tax is exempt reset" message you're seeing is key here! This typically happens at the beginning of each tax year when your payroll system automatically resets any tax-exempt status you might have had. If you previously filled out your W4 claiming exemption from federal withholding (maybe during a previous job or if your tax situation changed), the system requires you to resubmit that exemption status annually. What likely happened is your W4 was set to exempt or had very low withholding, so little to no federal taxes were taken from your paychecks despite what you thought you were seeing. Double-check your W2 box 2 (Federal income tax withheld) - if this amount is $0 or very low compared to your income, that confirms the issue. You'll need to contact your HR department to get a new W4 form and fill it out correctly for your current situation. Don't just guess at the numbers - use the IRS withholding calculator or the worksheet that comes with the W4 to determine the right amount. This will prevent the same problem next year!

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