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Whatever you do, DON'T ignore the notice! I made that mistake a couple years ago thinking it was a scam, and ended up with additional penalties and eventually had to deal with collections. The 30-day response window is really important. Also if you've moved recently, make sure to file Form 8822 to update your address with the IRS. I learned this the hard way when notices were going to my old address and I never received them.

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Jamal Brown

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What tax software do ppl recommend that might help avoid these issues in the first place? I've been using the free version of Credit Karma Tax but now I'm worried it might be missing things.

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I've had good experiences with FreeTaxUSA. It's not as well-known as TurboTax or H&R Block, but it's much cheaper and still walks you through everything really thoroughly. The federal filing is free and state is like $15. It specifically asks about less common income sources that other software sometimes glosses over.

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Amina Bah

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I went through this exact same panic when I got my first CP2000 notice! Here's what I learned: First, verify it's legitimate by checking that all your personal info is correct and comparing it against what you have on file with the IRS. Real CP2000 notices will have your correct SSN, name, and address. Next, gather all your 2023 tax documents - your filed return, all 1099s, W-2s, and any other income documents. The most common cause of CP2000 notices is that a business or bank reported income to the IRS that didn't make it onto your return, or it was reported differently than expected. Don't rush to pay! Take the full 30 days to review everything carefully. If you find you did make an error, you can often set up a payment plan. If you believe the IRS is wrong, you can dispute it with documentation. Either way, responding within 30 days is crucial to avoid additional penalties. Consider consulting a tax professional if the amount is significant or if you're unsure about how to respond. Many will do a consultation for a reasonable fee and can help you navigate the response process properly.

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Luis Johnson

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This is really helpful advice! I'm actually dealing with my first CP2000 notice right now and was feeling overwhelmed. The part about taking the full 30 days to review everything is reassuring - I was worried I needed to respond immediately. One question though - when you mention consulting a tax professional, do you have any recommendations for finding someone reputable? I'm worried about getting overcharged or finding someone who doesn't really know what they're doing with these specific notices.

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Diego Fisher

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Hey @dd94b24c0ab6! I totally understand your anxiety - I was in the exact same boat last month! ๐Ÿ˜… The good news is that you're not alone in this. The IRS has been rolling out online notifications before the physical letters arrive, so what you're experiencing is actually pretty normal right now. I'd recommend logging into your IRS online account and looking for the identity verification prompt. You can safely proceed with the ID.me verification process even without the letter - it's completely legitimate and will actually get your return processed faster than waiting for the mail. One tip: make sure you have your previous year's tax return info handy, along with a valid photo ID. The process is pretty straightforward once you get started. Don't let the anxiety get to you - you've got this! ๐Ÿ’ช Keep us posted on how it goes!

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Gavin King

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@f366a76b92d6 Thanks for the encouragement! Just wanted to add my experience for @dd94b24c0ab6 - I was terrified about doing the ID.me verification without the letter too, but it turned out to be totally fine. The key thing that helped me feel more confident was double-checking that I was on the official IRS.gov website (not clicking any links from emails). One small tip that might help with the anxiety: screenshot each step as you go through the verification process. It gave me peace of mind to have a record of what I did, and if anything went wrong, I'd have proof of my attempt. Also @dd94b24c0ab6, if you're still feeling unsure, you could always try calling the IRS first thing in the morning (like 7 AM) when wait times are usually shorter, just to confirm this is legit for your specific case. But honestly, based on everyone's experiences here, you should be good to proceed online! ๐Ÿคž

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William Schwarz

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I just went through this exact situation two weeks ago! ๐Ÿ˜Š The anxiety is totally understandable, but I can confirm that proceeding with online verification without the letter is completely safe and normal right now. Here's what worked for me: I logged into my IRS account, saw the verification request, and went ahead with ID.me even though no letter had arrived. The whole process took about 25 minutes - uploaded my driver's license, did the video selfie (which felt awkward but was quick), and answered some basic questions about my 2023 return. My verification was approved within 6 hours, and my refund was processed 2 days later. The physical letter? It showed up in my mailbox a full 10 days AFTER my refund hit my bank account! ๐Ÿ“ฌ Pro tip: Do the verification during off-peak hours if possible (early morning or late evening) - the ID.me system runs faster with less traffic. And definitely bookmark your progress as you go through each step. You've got this! The system is actually working better than ever, despite the timing confusion with the letters. Let us know how it goes! ๐Ÿ‘

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Brady Clean

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@1594b71af970 This is such helpful reassurance! I'm actually dealing with this right now too and was hesitating to proceed without the letter. Your timeline really puts things in perspective - 6 hours for approval and refund in 2 days is amazing! Quick question: when you did the video selfie part, did you have any issues with lighting or camera quality? I'm worried my phone camera might not be good enough and I don't want to mess up the process. Also, did you need to have any specific documents beyond your driver's license? @dd94b24c0ab6 - seeing all these success stories should definitely help ease your anxiety. Sounds like this is just the new normal and we're all figuring it out together! ๐Ÿ˜Š

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Ethan Clark

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I went through this exact same situation last year when I switched from TurboTax to a professional accountant! I was so nervous about signing Form 2848 that I actually postponed my first appointment because I wasn't sure if it was legitimate. What helped me feel more confident was learning that Form 2848 is actually an official IRS form - you can even find it directly on the IRS website. It's specifically designed to create a clear legal framework between taxpayers and their representatives. The form has built-in protections and limitations that prevent accountants from overstepping their bounds. One thing that really put my mind at ease was asking my accountant to show me examples of how they'd use the authorization. They explained that it's mainly for things like requesting tax transcripts, responding to IRS notices on my behalf, or calling the IRS if there are questions about my return. Without it, I'd have to handle all of those interactions myself, which honestly sounds way more stressful! Since you mentioned this is your first year with this accountant, I'd definitely recommend limiting the scope to just 2024 and maybe one or two previous years if relevant to your current situation. You can always modify it later once you've built more trust. The banking password situation you mentioned is such a red flag - you absolutely made the right call walking away from that! The fact that your current accountant is using the proper IRS form actually shows they're following professional standards, which is exactly what you want.

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Freya Andersen

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Thank you for sharing your experience! I really appreciate you mentioning that Form 2848 is available directly on the IRS website - I'm definitely going to look it up there to familiarize myself with it before my next meeting with my accountant. Your idea to ask for examples of how they'd actually use the authorization is brilliant! I think that would really help me understand the practical implications rather than just the legal language. Hearing you describe it in terms of handling IRS notices and phone calls on my behalf makes it sound much less scary and much more helpful. I'm definitely leaning toward limiting it to just 2024 for now, exactly like you suggested. It sounds like that's a common approach for people in my situation, and knowing I can expand it later takes the pressure off making a "perfect" decision right now. It's so validating to hear again that the banking password request was definitely sketchy - that whole experience really made me second-guess my instincts about what's normal in this industry. But hearing from so many people that using the official IRS form is actually a sign of professionalism has completely flipped my perspective. I'm feeling much more confident about moving forward now. Thanks for taking the time to share your story!

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GalaxyGlider

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I'm really glad you posted this question because I had the exact same concerns when I started working with my first professional accountant! The Form 2848 Power of Attorney is absolutely standard practice - I was initially freaked out by the "power of attorney" terminology too, but it's really just a way for your accountant to communicate with the IRS on your behalf. What made me feel better was understanding that this form is very limited in scope. It only covers tax matters, not your general finances or banking. And you have complete control over what years and forms it covers - you don't have to authorize everything if you're not comfortable with that. Since this is your first year working together, I'd suggest limiting the authorization to just 2024 and the specific forms related to your current tax situation (like your 1040). You can always expand it later if you're happy with their service. The form also clearly states that you can revoke the authorization at any time by filing Form 2848-R with the IRS. Your instincts about that previous accountant wanting banking passwords were spot-on - that's definitely not normal practice and you were smart to walk away. The fact that your current accountant is using the official IRS form actually shows they're following proper professional procedures. Don't hesitate to ask your accountant to walk through the form with you section by section before you sign it. Any reputable professional will be happy to explain exactly what they can and cannot do with this authorization. Being cautious about legal documents is always smart!

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Brooklyn Knight

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This is such a helpful thread! I'm actually going through something similar right now - just hired my first professional tax preparer after years of doing everything myself through TurboTax. When they mentioned the Form 2848, I had the same initial panic moment of "wait, am I giving someone too much power over my finances?" But reading through everyone's experiences here has been incredibly reassuring. I love the suggestion to limit it to just 2024 for the first year - that feels like a perfect way to test the waters while still giving them what they need to help me effectively. I'm also planning to ask them to walk through each section with me before signing. It sounds like that's not only normal but actually expected from responsible clients. Thanks to everyone who shared their experiences - this community is so helpful for navigating these kinds of situations!

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Hannah White

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This thread has been incredibly eye-opening! I'm a new member here but unfortunately not new to banking frustrations. I'm currently dealing with a similar situation with First Horizon - my DDD was 2/25 and still no deposit as of today (3/9). What really strikes me about all these shared experiences is how consistent the 3-5 day hold pattern is across different people and tax years. This clearly isn't random processing delays - it's a deliberate policy that First Horizon doesn't seem to advertise upfront. I'm taking notes on all the strategies mentioned here: โ€ข Calling the ACH department specifically โ€ข Getting IRS documentation of the send date โ€ข Filing CFPB complaints with specific Treasury regulation references โ€ข Escalating to branch managers for in-person conversations โ€ข Requesting written documentation of their hold policies For anyone else just finding this thread, I'd also suggest checking your account agreement fine print. I dug through mine last night and found a vague clause about "verification procedures for large electronic deposits" buried on page 12. Nothing specific about timeframes though. Has anyone tried coordinating complaints to regulatory agencies? If we're all experiencing the same systematic delay, there might be strength in numbers for getting their attention on this issue. Thanks to everyone for sharing - this community knowledge is more helpful than anything I've gotten from First Horizon directly! ๐Ÿ™

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ThunderBolt7

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Welcome to the community, @Hannah White! Your experience perfectly matches what we've all been dealing with. The fact that you found that clause buried on page 12 of the account agreement is telling - they're deliberately obscuring these policies from customers. I've been documenting everything as well and I think coordinating regulatory complaints is a brilliant idea. If multiple people file CFPB complaints citing the same systematic delays and misleading practices, it could trigger an investigation. Maybe we should start a shared document with everyone's DDD dates, actual deposit dates, and the different explanations we've been given by customer service? The pattern of inconsistent information alone seems like grounds for regulatory action. Has anyone here successfully gotten through to their ACH department yet? I'm planning to call tomorrow morning and would love to know what questions worked best for getting real answers.

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Dylan Campbell

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I'm experiencing this exact same issue and I'm really glad I found this thread! My DDD was 2/21 and it's now March 9th with no deposit from First Horizon. Like many others here, I've gotten completely different stories each time I call - first "no pending deposits," then "it's processing," and most recently "we're waiting for the IRS to send it" (even though the IRS confirmed they sent it on 2/21). What's really helpful is seeing the consistent 3-5 day hold pattern across multiple people and tax years. This clearly isn't random delays but a deliberate policy they don't disclose upfront. I'm going to try several approaches based on everyone's advice here: 1. Call their ACH department directly instead of general customer service 2. Get written documentation from the IRS showing the exact send date 3. Request First Horizon's hold policy in writing 4. File a CFPB complaint referencing the Treasury regulations mentioned earlier The idea of coordinating complaints is brilliant - if we all file similar CFPB complaints citing systematic delays and misleading information, it might get their attention. I'm happy to contribute to a shared document tracking everyone's experiences if that would help build a case. This community has been more helpful in one thread than hours of calling their customer service. Thank you all for sharing your experiences - it's frustrating we're dealing with this but at least we're not alone! ๐Ÿ’ช

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Harper Thompson

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I just joined this community specifically because I'm dealing with this exact same First Horizon nightmare! My DDD was 2/20 and still nothing as of today. What's really validating is seeing how consistent everyone's experience has been - the same 3-5 day hold pattern, the same runaround from customer service, the same "we haven't received it yet" excuses when we know the IRS already sent it. I'm definitely going to follow the action plan you've outlined here. The coordinated CFPB complaint idea is genius - if we all document the systematic nature of these delays with specific dates and inconsistent explanations, it could really make a difference. I'm also planning to switch banks after this is resolved. It's clear First Horizon is using our tax refunds as short-term interest-free loans while giving us the runaround. Thank you all for sharing your experiences and strategies - this thread has given me hope that there are actual steps we can take to fight back against this practice! ๐Ÿ™

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Rajan Walker

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As a newcomer to this community, I want to add my experience dealing with a very similar situation. I run a consulting business and paid about $110k to contractors through Venmo and PayPal last year. Initially, I was getting completely conflicting advice from different sources about whether payment apps changed the 1099 requirements. Some people told me Venmo payments were exempt, others said I still needed to file 1099-NECs. The confusion was overwhelming! What finally clarified everything for me was understanding that the IRS doesn't care HOW you paid contractors - they care that you paid them for services and reported it properly. Whether I wrote a check in 1985 or sent money through Venmo in 2024, the fundamental reporting requirement is exactly the same. The audit risk perspective really sealed it for me. When I realized the IRS would see $110k in contractor expense deductions on my return and expect to see matching 1099-NECs, it became clear that skipping the forms wasn't worth the risk. The potential penalties alone could cost thousands. I also had one contractor initially refuse to provide a W9, claiming their tax preparer said app payments don't need 1099s. I sent them a formal backup withholding notice explaining that 24% of future payments would go directly to the IRS if they didn't provide their tax information. They suddenly became very cooperative! For anyone still hesitating about this - trust your instincts and issue those 1099-NECs. The payment method is completely irrelevant to your reporting obligations. Better to be fully compliant than deal with penalties and audit headaches later.

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Nia Thompson

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As a newcomer to this community, I want to thank everyone for this incredibly detailed discussion! I'm dealing with a similar situation - about $78k in contractor payments made through Venmo, Zelle, and CashApp this past year, and I was getting completely overwhelmed by all the conflicting advice online. What really clicked for me after reading through all these responses is that the payment method is completely irrelevant to the 1099-NEC requirement. The IRS doesn't care if I paid by carrier pigeon (loved that analogy!) - they care that I paid contractors for services and reported it properly. The decades-old tax reporting requirements haven't changed just because we're using newer payment methods. The audit risk perspective from multiple members really drove this home for me. With nearly $80k in contractor expense deductions, not having corresponding 1099-NECs would be a massive red flag. The potential penalties of up to $290 per missing form could easily add up to thousands of dollars, not even considering the headache of defending those deductions during an audit. I'm also dealing with one contractor who's been refusing to provide a W9, claiming his accountant said Venmo payments don't require 1099s. Based on all the advice shared here, I'm sending him a formal backup withholding notice this week. His accountant's misinformation shouldn't put my business compliance at risk - 24% withholding tends to change attitudes quickly! This thread has given me complete confidence to move forward with issuing all required 1099-NECs regardless of payment method. The consensus from tax professionals, experienced business owners, and community members is crystal clear. Thank you all for sharing your expertise and real-world experiences!

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Kendrick Webb

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Welcome to the community, Nia! As another newcomer who was initially overwhelmed by all the conflicting information about payment apps and 1099 requirements, I can completely relate to your experience. Your $78k in contractor payments is definitely substantial enough to warrant immediate attention. I love how you picked up on that "carrier pigeon" analogy too - it really drives home the point that the payment method is completely irrelevant to the core reporting requirement. I was also getting distracted by all the technical details about different payment processors when the fundamental principle is much simpler. The audit risk perspective you mentioned really resonates with me as well. When you think about it from the IRS's perspective - seeing substantial contractor expense deductions without matching 1099-NECs - it's clear why compliance is so critical. Those penalties can add up fast with multiple contractors. Your backup withholding approach for the resistant contractor sounds exactly right. I went through similar hesitation about being "too firm" until I realized that one contractor's accountant's bad advice could jeopardize my entire business. That 24% withholding notice tends to resolve W9 issues very quickly! This thread has been incredibly valuable for all us newcomers working through these challenges. The collective wisdom from tax professionals and experienced business owners gives us exactly the confidence we need to protect our businesses and move forward with proper compliance. Thanks for sharing your perspective - it's reassuring to see others getting the clarity they need!

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