


Ask the community...
Has anyone tried just calling their state housing agency about Form 8396 carryforward questions instead of the IRS? When I was confused about my MCC credit, I called my state housing authority and they were SUPER helpful - no hold times and they knew exactly how the carryforward worked.
I went through this exact same situation last year! For the carryforward on Form 8396, you'll want to look at line 10 from your 2023 Form 8396 - that's your unused credit amount that carries forward. That amount goes on line 9 of your 2024 Form 8396. One thing that tripped me up initially was making sure I understood the 3-year carryforward rule correctly. You can carry forward unused MCC credits for up to 3 years after the tax year they were first allowable. So if you couldn't use the full credit in 2023, you have until 2026 to use that unused portion. For TurboTax, try looking under the "Deductions & Credits" section and search specifically for "Mortgage Credit Certificate" or check if there's a section for "Credits from Prior Years." Sometimes it's not super obvious where to enter carryforward amounts, but it should be there somewhere. If you're still having trouble finding it, you might need to manually enter it in the forms view rather than the interview process. Keep good records of your Form 8396 from each year - you'll need to track these carryforward amounts if you can't use the full credit again this year!
Something to consider: check if your insurance might cover any of this. Even though it was tenant damage, some landlord policies have coverage for damage beyond normal wear and tear. Worth looking into if you haven't already. Also, for future reference, I'd recommend charging pet rent and a separate pet deposit for any authorized pets. And regular inspections catch unauthorized pets before they cause this much damage!
I did check with my insurance, but unfortunately my deductible is $2,500 and they classified it as tenant damage rather than covered damage. Lesson learned - I'm definitely implementing more frequent inspections on all my properties now! And great point about pet policies. I've updated my leases to include a non-refundable pet fee of $500 plus monthly pet rent of $50 per pet for any future tenants who want pets. Better to allow them and charge for it than have people sneaking them in.
I've been through this exact scenario with pet damage in my rental. One additional thing to consider - if you're planning to take the casualty loss deduction for the uncovered damage, make sure you get a professional estimate for what it would have cost to replace the carpet with equivalent carpet, not upgrade to vinyl planks. The IRS wants to see that you're claiming a loss based on the actual destroyed property (carpet), not the cost of the improvement you chose to make instead. So if equivalent carpet replacement would have been $4,000 but you spent $9,800 on vinyl planks, your casualty loss calculation should be based on the $4,000 figure minus any security deposit recovery. Also, document everything with photos and keep all receipts. I learned the hard way that the IRS can be very picky about casualty loss documentation, especially when it involves rental properties and tenant damage.
One option nobody's mentioned yet - check out Quickbooks Desktop instead of Online if your business doesn't need multiple user access from different locations. You can often find the Desktop version on sale at office supply stores like Staples or Office Depot, especially during back-to-school or end-of-year sales. I bought mine for about 40% off retail price last December and it's a one-time purchase rather than a subscription.
But isn't Desktop being phased out? I heard Intuit is pushing everyone to the online version and will eventually stop supporting Desktop.
You're right to be concerned about that. Intuit has been pushing QuickBooks Online pretty hard, but Desktop isn't completely dead yet. They still release annual versions and provide support, though they definitely favor the online version for new features and updates. The main downsides of Desktop are that you miss out on automatic backups, mobile access, and real-time collaboration features. Plus if you ever need to switch to Online later, the migration process can be a bit of a hassle. For someone just starting out like the original poster, Online might be the better long-term choice even if it costs more upfront. The ProAdvisor discounts that @Aisha Rahman mentioned earlier are probably the best bet for getting Online at a reasonable price.
This is such a helpful thread! I'm actually in the exact same situation as OP - small business owner looking to move beyond basic spreadsheet accounting but trying to keep costs reasonable. Based on all the suggestions here, it sounds like my best bet is to reach out to a few local CPAs who are QuickBooks ProAdvisors to see what kind of permanent discounts they can offer, rather than going with that 3-month promotional rate that just jumps back up to full price. The taxr.ai suggestion is really intriguing too - I never thought about getting an AI analysis to make sure I'm not overbuying on features I don't actually need. That could save money both upfront and long-term by getting the right tier from the start. Thanks everyone for sharing all these creative ways to save on QuickBooks! This community is awesome for practical business advice.
Dylan, you've got the right approach! I went through this exact same process about 6 months ago and ended up saving a ton by following similar advice from this community. One thing I'd add - when you contact those ProAdvisors, don't just ask about the discount rate. Ask them to walk you through what each QuickBooks tier actually includes and whether you really need all those features. I almost bought the Plus version because it sounded more "professional" but my ProAdvisor showed me that Simple Start would handle 95% of what I actually needed. Also, if you do try taxr.ai, make sure you have your bank statements and any business receipts organized before uploading. The more complete your data, the better their analysis will be. I found expenses I'd completely forgotten about that turned into solid deductions. Good luck with your search! Feel free to ask if you have questions once you start reaching out to ProAdvisors.
This thread has been such a lifesaver! I'm dealing with this exact same ID.me authentication nightmare right now and was getting so frustrated before finding all these detailed solutions. What's really impressive is how this community has essentially reverse-engineered all the technical issues behind this broken integration. The insights about OAuth token conflicts, autofill interference, VPN blocking, and even system clock synchronization from Natasha are incredibly valuable - way better than anything I've found in official help documentation. I'm definitely going to try the comprehensive method that's emerged from everyone's experiences: Firefox private mode, direct to irs.gov, manual credential entry, no VPN, and checking for any pending ID.me verifications. It's honestly ridiculous that accessing our own tax information requires this level of technical detective work, but I'm so grateful for communities like this where people share real working solutions. Has anyone noticed if this issue affects certain tax forms or situations more than others? I'm dealing with a Schedule C filing and wondering if business returns have additional authentication complications. Either way, about to try these methods now - will report back if I discover anything new in the process!
Welcome to the ID.me frustration support group! π As someone who just discovered this amazing thread myself, I'm blown away by how this community has basically created the definitive troubleshooting guide for this broken authentication system. I haven't noticed any specific correlation between different tax forms and authentication issues - I think it's more about the underlying technical problems with the ID.me/IRS integration that everyone has identified here. The OAuth token conflicts and session management issues would affect all users regardless of whether they're filing a simple 1040 or a complex Schedule C. That said, I'd be curious to hear if your business return experience reveals anything different! The comprehensive method that's evolved from everyone's contributions here (Firefox private mode + direct IRS approach + manual entry + no VPN) seems to be the most reliable approach regardless of filing complexity. It's honestly incredible how much better this community troubleshooting is than official support channels. Really hoping these methods work for you - and thanks for joining the collective effort to document real solutions for this widespread problem!
As a newcomer to this community, I'm absolutely amazed by the incredible troubleshooting work everyone has done here! I just stumbled into this exact same ID.me/IRS portal nightmare yesterday and was pulling my hair out trying to figure out what was going wrong. Reading through all these detailed solutions has been like finding a treasure trove of actual working fixes instead of the usual "clear your cache and try again" responses you get from official help channels. The technical insights about OAuth token conflicts, autofill interference, VPN blocking, and even system clock synchronization issues are incredibly valuable - this community has essentially created the definitive guide for this broken authentication system. I'm particularly grateful for QuantumQuest's step-by-step method of going directly to irs.gov first and letting them initiate the ID.me redirect, combined with AstroExplorer's discovery about autofill causing token mismatches. The comprehensive approach that's emerged from everyone's experiences looks like exactly what I need to try. It's honestly mind-boggling that we need this level of technical expertise just to check our own tax information, but this thread demonstrates the power of community problem-solving. About to try the full method now: Firefox private mode, direct to IRS, manual credentials, no VPN, disabled autofill. Will definitely report back if I discover anything new in the process! Thank you all for sharing your real-world solutions and creating such an invaluable resource for anyone stuck in this authentication loop. This is exactly the kind of community support that makes the difference!
Welcome to the community, Hiroshi! Your enthusiasm for all the collective troubleshooting work here really captures what makes this thread so special. It's incredible how everyone has come together to essentially create a better support system than what's officially available. I just wanted to add one small tip that helped me when I was going through this same issue - if you're using any password manager extensions (like LastPass, 1Password, etc.), try disabling those temporarily along with the autofill settings. I found that sometimes these tools can interfere with the manual credential entry process even when you think they're not active. Also, for anyone following along, I've noticed that the success rate seems higher if you wait about 30 seconds between each step rather than rushing through the process. The authentication handshake between these systems seems pretty fragile and giving it time to properly establish each connection helps. Really hoping the Firefox private mode + direct IRS approach works for you! This community has turned what felt like an impossible technical puzzle into a manageable solution. Looking forward to hearing how it goes!
That's such a helpful addition about password managers, Natasha! I never would have thought about those potentially interfering with the manual entry process. I use Bitwarden and was wondering why even my "manual" entries seemed to have issues sometimes - it's probably still trying to help in the background even when I think it's disabled. The timing tip about waiting 30 seconds between steps is also brilliant. These OAuth handshakes are notoriously finicky, and rushing through probably just compounds the session management issues that everyone has identified. It makes sense that giving the systems time to properly establish each connection would improve success rates. As someone who's been lurking in tech forums for years, I'm really impressed by the collaborative troubleshooting approach this community has developed. You've all essentially reverse-engineered the authentication flow problems and created workarounds that are more reliable than the official systems themselves. This is exactly the kind of community knowledge-sharing that makes the internet great! Going to try the full method now with the password manager disabled and proper timing between steps. Thanks for adding those refinements to the already comprehensive solution!
Hazel Garcia
Just to add another perspective - I've been through this exact situation in Texas. Technically, the IRS rule is that the person legally obligated on the loan (you) would claim the interest. However, if your divorce decree specifically orders your ex to make the payments, there's an argument that he's making them on his own behalf, not on yours. If there's no specific language in your decree about who gets the tax deduction, you might consider filing Form 8822 with the IRS to change the address where the 1098 is sent. That way, your ex could at least have the documentation he needs if he tries to claim it.
0 coins
Laila Fury
β’This is bad advice. Changing the mailing address for the 1098 doesn't change who's legally entitled to claim the deduction. The mortgage company reports the 1098 to the IRS under the social security number of the person legally responsible for the loan, not whoever's address is on file.
0 coins
Hazel Garcia
β’You're right that changing the address doesn't legally change who can claim it. I should have been more clear. My point was more about making sure both parties have the documentation they need for their respective tax filings, especially if they're going to coordinate who claims what based on their decree. The key is really what's in the divorce decree. If it specifies that the ex gets to claim the interest deduction despite the loan being in OP's name, having the documentation helps facilitate that arrangement.
0 coins
SofΓa RodrΓguez
I went through something very similar in Colorado after my divorce. The mortgage was in my name only, but my ex was awarded the house and required to make payments until refinancing. What saved me a lot of headaches was getting a written agreement from my ex about how we'd handle the tax situation. We agreed that since he was making the payments and living in the house, he would claim the mortgage interest deduction on his return, and I wouldn't report his payments as income to me. We both kept documentation of this agreement in case either of us got questioned by the IRS. The key thing is that your divorce decree language really matters here. If it specifically requires him to make the mortgage payments as part of the property settlement (not as a favor to you), there's a stronger argument that he's making those payments for his own benefit, not yours. I'd definitely recommend reviewing your decree carefully before deciding how to file, and maybe getting a quick consultation with a tax pro who handles divorce situations.
0 coins