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I'm pulling my hair out trying to get Turbotax to handle my IRA situation correctly. For my 2022 taxes, I discovered I had contributed $4,250 too much to my Roth IRA. I had the excess recharacterized to my traditional IRA, then converted it back to Roth using the backdoor Roth method. Now I've got two 1099-Rs, but Turbotax is treating the $4,250 recharacterization as taxable retirement income! I've tried every possible way to make this stop but nothing works. Here's what I'm working with: - Filed Form 8606 for 2022 with a basis of $4,250 - All recharacterizations and conversions happened in 2023 before the filing deadline - Roth IRA 1099-R has code R in Box 7 - Traditional IRA 1099-R has code 2 in Box 7 Can someone PLEASE tell me how to get Turbotax to stop treating this as income? I know this shouldn't be taxed again but I can't figure out how to make the software understand that!
Looking for reliable ways to track my refund status and get an actual estimate. Where's my refund tool isn't helping much and I need something more detailed. Starting to get frustrated with the lack of information.
just tried that taxr.ai thing someone mentioned above and WOW finally some actual answers! It showed me exactly why my refund was delayed (had a missing form) and what to do about it. Worth checking out fr
Same struggle here! Been waiting 8 weeks and "Where's My Refund" just says "still processing" ๐ The IRS really needs to step up their game with giving us actual useful information instead of these vague status updates that tell us nothing
Ugh tell me about it! 8 weeks is insane ๐ก I'm only at 3 weeks but already losing my mind. The "still processing" message is basically useless - like thanks IRS, super helpful ๐ Maybe I should try that taxr.ai thing people are talking about since the official tools are trash
So frustrated right now. I got this notice 6330C from the IRS saying I need to verify my identity. I went ahead and tried using their online verification system first, but after going through the whole process it just tells me I have to call them directly. The problem is I've been trying to call the identity verification number for THREE DAYS straight now. Every single time I call, I just get the automated message saying they're experiencing "unusually high call volume" and to try again later. Then it hangs up on me! I've tried calling at different times - early morning, lunch time, late afternoon - nothing works. The letter says I need to verify within 30 days or my refund will be delayed, but I only have about a week left now. Has anyone else dealt with this recently? What am I supposed to do if I literally cannot get through to a human being? I can't even get put on hold - it just disconnects me immediately. My refund is about $5,800 and I really need it for some unexpected medical bills that came up last month. Feeling completely stuck and don't know what to do next.
I completely understand your frustration - I went through this exact same nightmare about 6 months ago with a 6330C notice. After reading through all the suggestions here, I'd recommend trying multiple approaches simultaneously since you're running short on time. First, definitely try the early morning call strategy (7am sharp) for the next 2-3 days. Set multiple alarms and be ready to dial the second they open. Tuesday and Wednesday mornings tend to have slightly better odds. Second, call 844-545-5640 TODAY to schedule an in-person appointment at your local Taxpayer Assistance Center. Even if you get through on the phone first, having a backup appointment scheduled will give you peace of mind. These appointments can often be scheduled 1-2 weeks out, which should still be within your 30-day window. Third, if you're approaching your deadline and nothing else works, contact the Taxpayer Advocate Service at 877-777-4778. Mention that you're facing financial hardship due to the delayed refund (medical bills) and that you've been unable to reach the verification line despite multiple attempts. They can escalate your case. Don't panic about the 30-day deadline - while it's important to try to meet it, the IRS does have some flexibility, especially if you can document your attempts to reach them. Keep a log of when you've called and any reference numbers you receive. You'll get through this! The identity verification process itself is usually quick once you actually connect with someone.
My sister is in a tough spot with her finances and just got her tax refund check in the mail. Problem is, she doesn't have a bank account right now because of some identity theft issues she dealt with last year. She's thinking about signing the check over to me (like writing "pay to the order of" with my name) so I could deposit it into my account and give her the cash. Is this actually allowed with IRS refund checks? I don't want either of us to get in trouble, but she really needs that money and doesn't want to pay those check-cashing place fees. Anyone know if this is legit or if there's a better way to help her get her refund?
My brother had this exact problem! What worked for us was going TOGETHER to my bank. He signed the check in front of the teller and I deposited it right there. The bank was cool with it since we were both present with our IDs. Might be worth trying!
Did your bank charge any fees for cashing it this way? My bank charges non-customers like $10 to cash checks!
No fees at all since I was depositing it into my own account! The key is that once your brother endorses it to you, it becomes YOUR check essentially. So as long as you're a customer at the bank, they treat it like any other deposit. Much different than if he was trying to cash it as a non-customer - that's when they hit you with those crazy fees.
I work at a tax prep office and deal with this situation frequently. Yes, your sister can legally endorse her IRS refund check over to you, but here are the key steps to make sure it goes smoothly: 1. She needs to sign the back of the check exactly as her name appears on the front 2. Below her signature, she writes "Pay to the order of [your full legal name]" 3. You'll need to sign below that when you deposit it Before attempting this, definitely call your bank first. Many banks have tightened their policies on third-party endorsed government checks due to fraud concerns. Some will require both of you to be present with valid IDs when depositing. If your bank won't accept it, consider these alternatives: - Credit unions are generally more flexible with endorsed checks - Some Walmart locations cash Treasury checks for a flat fee (much cheaper than check-cashing stores) - Your sister could open a basic checking account - many credit unions offer "second chance" programs for people with past banking issues Whatever route you choose, take photos of the endorsed check and keep records of the transaction. This protects both of you and shows the transfer was legitimate if any questions arise later.
Great question! When calling credit unions, you can ask about "second chance banking," "fresh start checking," or "opportunity banking" programs. Some also call them "new beginnings" or "clean slate" accounts. You can simply say "I'm looking to open a checking account after dealing with identity theft issues - do you have any programs for people rebuilding their banking history?" Most credit unions are very understanding about identity theft situations since it's become so common. Many won't even consider it a black mark against you since it wasn't your fault. I'd recommend calling the member services line and explaining the situation upfront - they'll often transfer you directly to someone who specializes in these programs. Also, encourage your sister to bring any documentation she has about the identity theft (police reports, FTC identity theft affidavit, etc.) when she applies. This shows she was proactive about addressing the issue and helps credit unions understand the circumstances. Many are genuinely eager to help identity theft victims get back on their feet financially!
Great question! When calling credit unions, you can ask about "fresh start banking," "opportunity checking," or "second chance banking" programs. Some also call them "new beginnings" accounts. Don't be discouraged if the first person you talk to doesn't know - ask to speak with someone in new accounts or member services who specializes in these programs. You can also check the National Credit Union Administration website (ncua.gov) to find credit unions in your area, then call their main numbers and specifically ask: "Do you offer banking programs for people who've experienced identity theft or need to rebuild their banking relationship?" Most credit unions are much more understanding about these situations than big banks. Another tip: when your sister calls, she should be upfront about the identity theft situation from the start. Credit unions often view this differently than other banking problems because they understand it wasn't her fault. Having documentation from her identity theft case (police report, FTC affidavit) can really help too.
So I'm trying to do my taxes through the Free File program this year and I went with FreeTaxUSA. I started directly from the IRS Free File page and clicked through to the FreeTaxUSA site. I created what I thought was a normal account and started going through the setup process. I hadn't even entered any of my W-2 information yet when I got this weird message: "You've attempted to log in to FreeTaxUSA's 2019 Free File software with a full-service account. Full-service accounts are not eligible for Free File. If you'd like to access our Free File software, you'll need to create a new account via our Free File Page." I'm so confused because I literally just created this account through their Free File Page! Why is it telling me I have a "full-service account"? Has anyone run into this problem before? Do I seriously need to create a whole new account? I don't even understand what a "full-service account" is supposed to be since I've never used FreeTaxUSA before.
This happened to me! It was driving me crazy. For anyone else with this problem - you literally need to clear your browser cookies COMPLETELY and then create a new account with a different email. I thought I was going crazy because I kept getting the same error even though I was going through the IRS site. Turns out FreeTaxUSA's system had somehow "remembered" me even though I'd never completed filing with them before. It was some cookie tracking thing.
I had this exact same issue last month! What worked for me was going into incognito/private browsing mode, then going directly to the IRS Free File page and starting completely fresh. Don't use any saved passwords or auto-fill - manually type everything. The problem seems to be that FreeTaxUSA's system can get confused between their Free File portal and their regular commercial site, especially if you've ever browsed their main website before (even just looking at it). Their cookies and tracking can flag your browser as having accessed their paid services. If that doesn't work, try using a completely different device or browser that you've never used to visit any tax sites before. It's annoying but it should bypass whatever is causing the eligibility confusion in their system.
Yes, exactly! Don't let your browser auto-fill anything - not your email, name, or any other fields. The auto-fill feature can sometimes pull cached data that FreeTaxUSA's system might recognize from previous visits to their site. When I had this problem, I even went as far as typing my email address letter by letter instead of copy-pasting it. It sounds paranoid, but their tracking system seems really sensitive to any kind of data that might link you to their commercial platform. Also make sure you completely close your browser after clearing cookies, then reopen it in incognito mode. Sometimes just switching to incognito isn't enough if the regular browser session is still running in the background.
Yes, exactly! Don't let your browser auto-fill anything - not your email, name, or any other information. The auto-fill data can carry tracking information that links back to previous sessions or cached data from their main site. When I did this, I typed out a completely fresh email address (I actually created a new Gmail account just for this), typed my name manually, and didn't click "remember me" or save any passwords. It's a bit tedious but it completely isolates the Free File session from any previous interactions with FreeTaxUSA's systems. Also make sure you're starting from irs.gov/freefile and not from any bookmarks or links you might have saved before. The fresh start approach really does work for this specific error!
Isabella Oliveira
Can I ask how much the recharacterization paperwork cost you? My broker wants to charge me $50 for excess contribution correction and I'm wondering if that's standard. Also, did the backdoor Roth conversion work well right after the recharacterization?
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Ravi Kapoor
My broker (Vanguard) charged $25 for the recharacterization paperwork last year, so $50 seems on the high end but not outrageous. Fidelity doesn't charge anything for this service though, at least they didn't when I did it.
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QuantumQuasar
AuthorMy broker charged $35 for the recharacterization paperwork, which seemed reasonable given the headache it saved me. The backdoor Roth conversion went perfectly smooth right after the recharacterization - it was all done within the same week. The paperwork hassle was worth it since I was able to keep the full contribution amount in retirement accounts rather than taking a distribution and paying the 6% penalty.
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Malik Jackson
I went through this exact nightmare last year and finally got it sorted out. The key insight that nobody mentions is that TurboTax processes these transactions in sequence, so the ORDER you enter them matters a lot. Here's what finally worked for me: 1) Enter the Roth IRA 1099-R (code R) FIRST and clearly mark it as a recharacterization 2) Then enter the traditional IRA 1099-R (code 2) and mark it as a conversion 3) Most importantly - when TurboTax asks about the traditional IRA contribution source, you MUST indicate these were "previously taxed" or "non-deductible" contributions The software has a really confusing workflow where it doesn't automatically connect your Form 8606 basis to the conversion calculation. I had to actually go back to my Form 8606 entry three separate times and re-confirm the $4,250 basis before TurboTax finally stopped treating the conversion as taxable income. Also, print out your Form 8606 when you're done and double-check that line 18 shows zero taxable amount for the conversion. That's your proof that everything calculated correctly.
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