DEO website showing 'request blocked' error - can't login to check claim status

yea same here since yesterday. i think its their website thats messed up not us. tried on my laptop and phone too.

OMG I've been dealing with this EXACT SAME THING!!! Been trying since MONDAY and keep getting that stupid message!!! I have a fact finding questionnaire due by Friday and I'M FREAKING OUT that I'll miss the deadline and lose my benefits!!! Has ANYONE gotten through?? What happens if we miss deadlines because THEIR system is broken??

This is likely due to DEO's security measures. They sometimes block IP addresses if they detect unusual access patterns or if you're using a VPN. Here are some things you can try: 1. Clear your browser cache and cookies 2. Try using a different internet connection (like mobile data instead of home wifi) 3. Make sure you don't have a VPN or proxy enabled 4. Try accessing the site during off-peak hours (very early morning) 5. If you've made multiple failed login attempts, wait 24 hours before trying again If none of that works, you'll need to contact DEO directly to have them reset access for your account.

my sister had this happen last month. turned out her internet provider was the problem! she switched to her phone data and it worked fine. something about certain ISPs being flagged by DEO security system.

I was getting this same error last week and it was driving me crazy. Spent hours trying different browsers and devices. What finally worked was using Claimyr to connect with an actual DEO agent who reset something on my account. They have this video that shows how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent told me a lot of people are experiencing this right now because they upgraded some security system that's falsely flagging legitimate users. Once they fixed my account on their end, I could get in right away. Worth checking out claimyr.com if you need to get through quickly.

This is a known issue affecting many users right now. The DEO implemented new security protocols last week that are causing these blocks. Some important information: 1. Most blocks resolve automatically within 72 hours 2. The issue is NOT related to your specific account or claim status 3. Your benefits will not be affected, even if you miss a claim week due to access issues 4. DEO has confirmed they're implementing a fix this weekend If you urgently need to check your claim status, you can call 1-833-FL-APPLY (1-833-352-7759) and use the automated system to get basic status updates without needing to speak to a representative.

I had this exact problem for almost a week! turns out i was clicking the wrong bookmark. Make sure you're going to connect.myflorida.com and not any of the old deo links. The old website urls all show that blocked message now.

I tried calling that number and it just kept me on hold for TWO HOURS before disconnecting me!!! This is RIDICULOUS!! My rent is due next week and I NEED to know if my payment is coming!!!!

UPDATE: DEO just posted on their Twitter that they're aware of the widespread 'request blocked' error affecting many users. They're working on a fix and recommend trying again after 2pm today when they complete some server maintenance. For anyone with deadlines this week, they're automatically extending them by 7 days. Hope this helps everyone!

Just wanted to follow up - I tried accessing the site again after 2pm like Ethan mentioned and it's working now! Finally able to log in and check my claim status. Looks like DEO's server maintenance did the trick. For anyone still having issues, maybe give it another try now. Really appreciate everyone's help and advice in this thread!

Thanks for the update! I was just able to get in too after seeing your comment. Such a relief! I was starting to panic thinking something was wrong with my account. My payment status shows as processed, so it looks like everything stayed on track despite the website issues. Really glad DEO acknowledged the problem and fixed it quickly this time. This community has been so helpful - definitely saving this thread for future reference!

Just tried logging in after reading all these comments and I'm STILL getting the request blocked error! This is so frustrating - I see people saying it's working now but I'm still locked out. I've tried everything mentioned here: cleared cache, different browsers, mobile data instead of wifi, and even waited until after 2pm like the DEO Twitter update said. My weekly certification is due tomorrow and I'm really worried I'll miss it. Has anyone else still having problems or found any other solutions that worked?

I'm dealing with the same issue right now! Been trying since this morning and still getting that "request blocked" message. It's so stressful not being able to check if everything is okay with my claim. Reading through all these comments has been really helpful though - at least I know it's not just me and that DEO is aware of the problem. Going to try some of the suggestions mentioned here like using mobile data and incognito mode. Really hoping they get this fixed soon because I have a pending issue that needs attention this week. Thanks everyone for sharing your experiences and solutions!

I've been having this exact same problem for the past 3 days! It's so frustrating because I have a work search log that's due this Friday and I can't even access my account to submit it. I've tried everything - different browsers, clearing cache, using my phone's data instead of wifi, even tried at different times of day. Nothing works! Reading through all these comments has been such a relief though - I was starting to think DEO had somehow flagged my account or that I did something wrong. It's good to know this is a widespread issue and not just me. I'm definitely going to try that router restart trick that Lilah mentioned and maybe attempt the automated phone line. Has anyone had success getting through to an actual person recently? I'm worried about missing my deadline even though some people mentioned DEO is extending them. I'd rather be safe than sorry! Thanks everyone for sharing your experiences - this community is so helpful during stressful times like this.

I'm experiencing the exact same issue! Been locked out since Tuesday with that "request blocked" message no matter what I try. I have my biweekly certification due tomorrow and I'm getting really anxious about it. Reading through everyone's experiences here has been incredibly helpful - it's such a relief to know this is a widespread DEO system issue and not something wrong with my account specifically. I'm going to try the router restart method that several people mentioned, and if that doesn't work, I'll definitely call that automated line early tomorrow morning. Thank you all for sharing your solutions and updates! This community has been a lifesaver during such a stressful situation. It's amazing how much better I feel just knowing I'm not alone in dealing with this mess.

I'm having this exact same issue! Started getting the "request blocked" error yesterday and can't access CONNECT at all. I've tried everything mentioned here - different browsers, clearing cache, mobile data, incognito mode - nothing works. My weekly certification is due in two days and I'm getting really worried about missing it. This thread has been such a huge help though! It's so reassuring to know this is a widespread DEO system issue and not something wrong with my specific account. I was starting to panic thinking I'd been flagged for some reason. Going to try the router restart trick that several people mentioned worked for them, and if that doesn't help I'll definitely call that automated line (1-833-352-7759) first thing tomorrow morning. Really hoping DEO gets this fixed soon - it's so stressful not being able to check on your benefits when you're already dealing with financial uncertainty. Thanks everyone for sharing your experiences and solutions!

I'm dealing with this same "request blocked" issue right now too! Started yesterday and I've been going crazy trying to figure out what's wrong. I have a pending eligibility review that I need to check on and was worried I'd somehow gotten my account suspended or something. This thread has been absolutely amazing - such a relief to know it's a widespread DEO system problem and not just me! I've learned so much from everyone's suggestions. Going to try the router restart method since multiple people have said that worked, and if not I'll definitely use that automated phone line (1-833-352-7759) that keeps getting mentioned. It's honestly ridiculous that DEO's system keeps having these issues when people are depending on these benefits, but at least this community helps us support each other through it. Thank you everyone for sharing your experiences and solutions - makes such a difference knowing we're not alone in dealing with this mess!

I'm experiencing this exact same issue! Been getting the "request blocked" error since this morning and was starting to panic thinking my account was flagged or something. This thread has been incredibly helpful - such a relief to know it's a widespread DEO system problem affecting so many people and not just me! I have my weekly certification due this Friday and was getting really anxious about missing it. Reading through all the suggestions here, I'm definitely going to try the router restart method that multiple people have mentioned worked for them. If that doesn't help, I'll call that automated line (1-833-352-7759) early tomorrow morning to complete my certification over the phone. It's so frustrating that DEO's system keeps having these issues when we're all depending on these benefits, but this community has been amazing at helping each other through these problems. Thanks everyone for sharing your experiences and solutions - it makes such a difference knowing we're not alone in dealing with this mess! I'll update if I find anything else that works.

I'm having this exact same "request blocked" issue right now! Started this afternoon and I was completely freaking out thinking my account had been suspended or something. This thread has been such a godsend - I can't believe how many people are dealing with this same DEO system problem! I have a fact-finding interview scheduled for next week that I need to prepare for, and not being able to access my account has been making me so anxious. After reading through everyone's experiences, I'm going to try that router restart method first since so many people have mentioned it worked for them. If that doesn't help, I'll definitely call that automated line (1-833-352-7759) to at least check my claim status. It's honestly insane that DEO's system keeps having these widespread issues when people are relying on these benefits to pay rent and buy groceries. But this community has been incredible - knowing I'm not alone in this mess really helps keep the panic at bay. Thanks everyone for sharing your solutions and experiences! I'll post an update if I find anything else that works.