CONNECT login loop issue - DEO site keeps returning to warning page

OMG same thing happened to me last Tuesday!! So frustrating. The site kept sending me back to that stupid warning page over and over. I was ready to throw my laptop out the window!!

This is a known issue with the CONNECT system when they're doing maintenance or having server problems. A couple things to try: 1. Wait 30 minutes and try again (sometimes their servers need to reset) 2. Try logging in during non-peak hours (early morning 6-7am or late evening after 9pm) 3. Try using a different device completely (mobile phone instead of computer) 4. Make sure your browser is updated to the latest version If none of that works, you might need to contact DEO directly to check if your account has been flagged for identity verification or has some other hold on it.

theyre ALWAYS doing this!!! the system is designed to b confusing so ppl give up & they dont have 2 pay benefits!! ive been dealing w/ this garbage for 3 MONTHS & im still missing 4 payments!!! 🤬

This exact loop issue happened to me in March. Turned out my account was flagged for quarterly wage review (even though I hadn't had wages!). The only way I fixed it was getting through to an actual DEO agent who reset something on their end. I spent 3 days calling that impossible DEO number with no luck, then I found this service called Claimyr that got me through to a rep in about 40 minutes. It worked really well - they have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj Their website is claimyr.com if you want to check it out. Once I got through to a live person, they fixed the loop issue in like 2 minutes. Apparently it's a really common problem with the CONNECT system.

have u tried using different browser? sometimes internet explorer works when chrome doesnt

This is definitely a server-side issue with CONNECT. When you get caught in that loop, it means the authentication is failing on their end, not yours. One important thing to note: if you try too many times in a row, the system might lock your account for security purposes. I'd suggest trying these specific steps: 1. Clear your browser cache completely (not just cookies) 2. Wait at least 1 hour before trying again 3. Use Firefox browser if possible (set up fresh with no extensions) 4. Try logging in EXACTLY at the top of the hour (like 2:00pm exactly) as that's often right after their system does a refresh If that doesn't work, you definitely need to speak with a DEO representative. The login loop is often associated with account holds that require manual intervention.

when i had this problem before it was cuz my internet was bad, maybe try somewhere with better wifi?

UPDATE: I finally got through! I used that Claimyr service that someone suggested above and got to talk to a real DEO person after about 30 minutes. The agent said my account had been flagged for ID verification even though I'd already done ID.me months ago. She removed the flag and I was able to log in immediately afterward. The frustrating thing is there was apparently no way to know this without talking to someone! No email notification or anything. Thanks everyone for your help!

I'm having EXACTLY the same problem now! It's so frustrating! How much did that Claimyr thing cost? Is it worth it?