DEO not issuing claim payment - need advice for calling
Hey everyone, I'm having a problem with my unemployment claim payment not being issued. I filed my claim a while back but haven't received any payments yet. Has anyone else experienced this? Any advice on what I should say when I call the DEO to get this sorted out?
23 comments
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Zainab Ahmed
Ugh, I feel your pain. I've been there too. Here's what worked for me when I called: 1. Be polite but firm 2. Have all your info ready (claim number, dates, etc.) 3. Ask them to check for any flags or issues on your account 4. If they can't help, ask to speak to a supervisor 5. Keep a record of who you talked to and when Good luck! The system is a mess, but don't give up.
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Connor Gallagher
•This is solid advice. I'd add: make sure to call early in the morning if you can. Lines get crazy later in the day.
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AstroAlpha
•Yep, totally agree. I called at 7:59 AM once and got through in 10 minutes. It was like winning the lottery lol
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Miguel Diaz
•Thanks for the tips! I'll definitely try calling early. Fingers crossed 🤞
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Yara Khoury
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/AsdxiF0IH1k
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Keisha Taylor
•Sounds too good to be true. Has anyone else tried this?
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Paolo Longo
•20 bucks? Thats kinda steep. Is it really worth it?
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Yara Khoury
•I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. The $20 was worth it to actually talk to a human and get my issue resolved.
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Amina Bah
•I tried it too. Can confirm it works. Beats sitting on hold for 3 hours straight 🙌
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Oliver Becker
have you checked your spam folder? sometimes the payment notifications end up there. also make sure your bank info is correct in the system
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CosmicCowboy
Ive been waiting for 3 months now. The whole system is broken. Good luck getting anyone competent on the phone 🙄
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Natasha Orlova
•3 months?! That's insane. Have you tried contacting your local representative? Sometimes they can help push things through.
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CosmicCowboy
•Yeah, I reached out last week. Still waiting to hear back. It's like being stuck in limbo 😫
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Javier Cruz
Pro tip: if you get through to someone and they say they cant help, dont hang up! Ask to be transfered to a tier 2 agent. They have more authority to fix issues.
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Emma Thompson
•This! 💯 Tier 2 agents are the real MVPs
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Malik Jackson
Anyone else notice that the DEO website is always "under maintenance" when you need it most? 🤔 It's like they're trying to make this as difficult as possible.
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Isabella Costa
•Omg yes! I swear they do it on purpose to reduce claims or something
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StarSurfer
•Tin foil hat time: what if its actually aliens trying to study human patience? 👽
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Ravi Malhotra
Hey OP, when exactly did you file your claim? There was a glitch in the system about a month ago that caused some claims to get stuck. Might be worth mentioning that when you call.
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Miguel Diaz
•I filed about 6 weeks ago. Thanks for the heads up about the glitch, I'll definitely bring that up!
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Freya Christensen
Unpopular opinion: maybe try going to the office in person if you can? I know its a pain, but I got my issue resolved in one day by showing up. Just bring a book and be prepared to wait.
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Omar Hassan
•Wait, you can do that? I thought everything was online/phone only now
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Freya Christensen
•Some offices are open for limited in-person services. Check the DEO website for locations near you. It's not advertised much, but it's an option.
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