Confused by DEO 'Exhausted Active' claim status - do I need to resubmit wage history?
Hey everyone, I'm pretty stressed about my unemployment situation. My claim status shows as 'Exhausted Active' right now, but my Monetary Determination says 'Eligible Redetermined'. When I log into CONNECT, there's these questions under the Determination section asking if I want to modify, add, or delete employment info. I'm totally confused - do I actually need to resubmit my wages from May 2024 through April 2025? That info should already be in their system since I submitted it when I first applied. I'm worried if I don't answer these questions correctly they'll stop my benefits or something. Has anyone dealt with this 'Exhausted Active' status before and know what I'm supposed to do? Thanks in advance!
25 comments


Isabella Silva
I had the exact same situation last month with the 'Exhausted Active' status. DEO is asking about your wages because you're likely at the end of your benefit year and they're determining if you qualify for a new benefit year. DON'T resubmit the same wages - that will just confuse their system more. Only add new employment info if you worked after filing your initial claim. Otherwise, just confirm the existing info is correct. I spent 4 days trying to reach someone at DEO about this same issue. Finally used Claimyr (claimyr.com) to get through to a live agent in about 20 minutes. You can see how it works here: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent explained that 'Exhausted Active' means you've used all benefits from your initial claim, but your claim is still active in their system. The 'Eligible Redetermined' means they've reviewed your case and confirmed you're eligible for continued benefits IF you have sufficient wages in the new base period.
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Malik Robinson
•Thank you so much for the detailed explanation! That makes way more sense now. I was afraid of messing up my claim by answering wrong. So I should just verify the existing info and not add anything new since I haven't worked since filing. Did your benefits continue automatically after this process or was there a gap?
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Ravi Choudhury
exhausted active just means u used all ur weeks but claim still in system. don't resubmit same wages, thats what messed mine up last time and took 11 weeks to fix!! just confirm the stuff thats already there
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Malik Robinson
•Oh wow, 11 weeks?? That's terrifying. I definitely don't want to make that mistake. Thanks for the warning!
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CosmosCaptain
This is a very common confusion point with the DEO system. Let me break this down for you: "Exhausted Active" means you've used all available benefit weeks in your current benefit year, but your claim is still within the 12-month benefit year period. "Eligible Redetermined" indicates they've reassessed your monetary eligibility and found you still qualify. The questions about employment are part of the standard end-of-benefit-year review process. You should: 1. Only add employment information that isn't already in the system (jobs you've had since initially filing) 2. Verify existing employment data is correct 3. Don't delete any accurate employment history You're not resubmitting your wages from the original period - you're confirming they're correct and adding any new employment if applicable. Once you complete this, the system will determine if you qualify for additional benefits based on your work history. If you've worked enough quarters since your original claim, you may qualify for a new benefit year.
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Malik Robinson
•Thanks for the detailed explanation! So if I understand correctly, I'm just confirming the information they already have is accurate, and I don't need to re-enter anything that's already there? That makes me feel much better. Do you know if there's typically a delay in benefits while they process this review?
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Freya Johansen
The DEO is the WORST with this stuff! Their system is so confusing and they NEVER explain anything clearly. I was in the same boat - exhausted benefits but still eligible and they wanted me to verify employment stuff. I just clicked through it and ended up with a HUGE mess that took 3 months to fix! Their agents all tell you different things too. Good luck getting a straight answer from them!!
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Omar Fawzi
•While I understand your frustration with DEO, it's important to be careful with the advice to "just click through it." Each question in the determination section has specific legal implications. Incorrect responses can trigger overpayment notices or benefit denials. For anyone reading, take the time to carefully review each question and answer accurately. If you're unsure, it's worth trying to speak with a DEO representative before submitting potentially incorrect information.
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Chloe Wilson
I went through this exact process last week! Here's what I learned: 1. "Exhausted Active" just means you've used all your regular weeks but your claim is still open in their system 2. The employment questions are basically asking if anything has CHANGED since you first filed - if not, just confirm what's there 3. Don't panic about the "redetermined" language - that's actually good news, means you're still eligible After I completed this verification, it took about 3 business days for my claim to update. The system is reviewing to see if you qualify for any extensions based on your work history. BTW - if you're having trouble reaching someone at DEO (I was on hold for HOURS), I finally used Claimyr and got through to an agent in about 15 minutes. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent I spoke with walked me through the whole process and confirmed everything was correct on my account.
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Malik Robinson
•Thank you! That 3-day timeframe is really helpful to know. Did they send you any kind of notification after the review was complete? Or did you just have to keep checking your CONNECT account?
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Diego Mendoza
I think everyone's giving u good advice but just wanna add - make sure ur still claiming weeks during this whole process! I made the mistake of thinking I had to wait for this determination thing to finish before claiming more weeks and lost out on benefits I shoulda got.
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Malik Robinson
•Oh that's a great point! I haven't claimed this week yet because I was confused about all this. I'll make sure to keep claiming while they process the review. Thank you!
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Omar Fawzi
To clarify what others have said, here's the technical explanation: When your claim shows "Exhausted Active," it means you've used all available benefits but are still within your benefit year. The "Eligible Redetermined" status indicates DEO has reviewed your case and confirmed your eligibility. The questions about employment are part of what's called a "Monetary Redetermination" process. This happens when: 1. Your claim approaches the end of its benefit year 2. You've exhausted regular benefits and may qualify for extensions 3. There's been a potential change in your employment status You should NOT resubmit wages from periods already properly reported. This verification step is to: - Confirm existing information is accurate - Add any employment not previously reported - Remove any incorrect employment information After completing this process, DEO will determine if you qualify for any additional benefits based on your specific work history and current program availability. One important note: Florida requires you to continue claiming weeks during this review process. Failure to claim weeks during this time can result in those weeks being permanently unavailable even if your benefits are later approved.
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Ravi Choudhury
•this is why DEO drives me nuts!! why cant they just say all this clearly on the website instead of making everyone guess??
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Isabella Silva
Just wanted to follow up - did you get this resolved? Did keeping the existing wage info work for you?
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Malik Robinson
•Yes! Thank you for checking back. I followed the advice here and just confirmed the existing information without trying to re-enter anything. The system updated after about 4 days and I got a new determination letter saying I'm eligible for Extended Benefits! The payments started again with my next claim week. Such a relief - this thread really saved me from making a big mistake.
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Charlotte Jones
Great to hear you got it resolved! This is exactly why this community is so valuable - DEO's communication is terrible but we can help each other navigate their confusing system. Your experience will definitely help others who run into the same "Exhausted Active" status. Glad you didn't have to go through the nightmare of resubmitting wages and creating a mess in their system!
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Andre Laurent
This thread is incredibly helpful! I'm dealing with a similar situation right now where my claim shows "Exhausted Active" and I was panicking about those employment verification questions. Reading through everyone's experiences has saved me from making the mistake of resubmitting wages that are already in the system. One thing I wanted to add - I noticed that when you're in this status, the CONNECT system sometimes shows conflicting information in different sections. Don't let that freak you out like it did me. The key is focusing on what the actual determination letter says, not all the random status messages that pop up in different parts of the portal. Also, huge thanks to everyone who mentioned continuing to claim weeks during this process - I almost stopped claiming because I thought I had to wait for the review to finish first. You guys probably saved me from losing benefits I'm entitled to! Has anyone had experience with how long Extended Benefits typically last once you get approved? I'm trying to plan ahead financially.
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Aisha Hussain
•You're absolutely right about the conflicting information in different sections of CONNECT - that system is such a mess! I went through this same process a few months ago and nearly had a panic attack because one section said "ineligible" while another said "eligible redetermined." Like you said, focus on the actual determination letter. Regarding Extended Benefits duration - from my experience, it depends on Florida's unemployment rate and federal programs available at the time. When I got approved for EB, it was initially for 13 weeks, but that can change based on economic conditions. The best advice I got was to treat each week as potentially your last and keep job searching actively, because these extensions can end without much notice if the state's unemployment rate drops. Also wanted to echo what others said about Claimyr if you need to speak to someone. I was skeptical at first but it really does work - saved me literally hours of being on hold. The peace of mind of talking to an actual DEO agent was worth it when I was stressing about this same situation. Keep claiming those weeks and don't overthink the employment verification questions - sounds like you've got the right approach now!
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Yara Assad
I'm dealing with this exact same situation right now and this thread has been a lifesaver! My status just changed to "Exhausted Active" this morning and I was completely lost about what those employment verification questions meant. Based on everyone's advice here, it sounds like the key is to NOT resubmit wages that are already in their system - just confirm the existing information is correct and only add new employment if you've actually worked since filing your original claim. I was definitely about to make the mistake of re-entering everything thinking that's what they wanted. Thank you all for sharing your experiences - it's clear that DEO's system explanations are terrible and this community knowledge is invaluable! One quick question - should I be worried if it's taking longer than the 3-4 days others mentioned for the review to complete? I submitted my verification yesterday and I'm anxious about the timeline.
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CyberSiren
•Hey Yara! Don't stress too much about the timeline - while some people here mentioned 3-4 days, processing times can definitely vary depending on how busy DEO is and whether there are any complications with your specific case. I've seen people mention anywhere from 3 days to over a week for this type of review. The important thing is that you followed the advice here and didn't resubmit existing wage information - that's what causes the major delays and complications that some folks mentioned taking weeks or months to resolve. Since you just confirmed existing info, you should be in good shape. Keep claiming your weeks while you wait (as others emphasized) and try to check CONNECT once or twice a day rather than constantly refreshing. The waiting is definitely nerve-wracking, but it sounds like you handled the verification correctly based on all the wisdom shared in this thread. If it goes beyond a week with no updates, that might be when you'd want to consider using something like Claimyr to speak with an agent, but for now I'd say you're still well within normal processing time!
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QuantumQuasar
This thread is absolutely gold! I'm bookmarking this for future reference because I know this "Exhausted Active" situation trips up so many people. What strikes me most is how consistently everyone's advice aligns - DON'T resubmit existing wages, just confirm what's already there, and keep claiming weeks during the process. It's really frustrating that DEO's system is so poorly designed that we have to rely on community knowledge like this to navigate basic processes. The fact that their own explanations are so confusing that people panic and make mistakes that take months to fix is honestly unacceptable. For anyone finding this thread in the future who's dealing with "Exhausted Active" status: read through all these experiences carefully. The pattern is clear - verify existing employment info, add only NEW employment since filing, continue claiming weeks, and be patient with the 3-7 day processing time. And definitely consider using Claimyr if you need to speak with an agent quickly rather than spending hours on hold. Thanks to everyone who shared their experiences here - you've probably saved dozens of people from major headaches with their claims!
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Freya Ross
•Absolutely agree that this thread should be bookmarked! As someone who's new to navigating Florida's unemployment system, I can't believe how confusing DEO makes something that should be straightforward. The consistency in everyone's advice here gives me so much more confidence than anything on the official DEO website. What really stands out to me is how this community has essentially created the user manual that DEO should have provided in the first place. The step-by-step breakdown of what "Exhausted Active" actually means, the clear guidance on NOT resubmitting existing wages, and the emphasis on continuing to claim weeks - this is exactly the kind of clear information people need when they're already stressed about their benefits. I'm not dealing with this specific situation yet, but I know it's probably coming for me eventually. Having this roadmap from people who've actually been through it is invaluable. Thank you to everyone who took the time to share their experiences and help others navigate this mess of a system!
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Ravi Sharma
This thread is incredibly thorough and helpful! As someone who's been collecting unemployment for about 8 months now, I'm definitely going to hit this "Exhausted Active" situation soon and was dreading trying to figure out what to do when it happens. The consistent advice here is so reassuring - confirm existing employment info, don't resubmit wages already in the system, and keep claiming weeks during the review. It's honestly ridiculous that DEO makes this process so confusing that we need community threads like this to understand basic procedures. One thing I wanted to add for future readers - I've noticed that DEO's system sometimes has delays or glitches during high-volume periods (like around holidays or when new programs launch). So if your review is taking longer than the typical 3-7 days mentioned here, it might just be system slowdowns rather than an issue with your specific case. Also want to echo what others said about Claimyr - I used it a few months ago for a different issue and it really does work. Being able to actually speak to a DEO agent without spending half a day on hold is worth every penny when you're stressed about your benefits. Thanks to everyone who shared their experiences, especially the original poster for following up with their successful resolution. This kind of real-world guidance is exactly what people need when dealing with Florida's unemployment system!
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Logan Chiang
•This is such valuable information! I'm also approaching that point where I'll likely see the "Exhausted Active" status soon, and having this detailed roadmap from everyone's real experiences is incredibly helpful. Your point about system delays during high-volume periods is really important - I can imagine how much extra stress that would cause if you're already worried about your benefits and then the processing takes longer than expected. It's honestly mind-boggling that DEO's own documentation is so unclear that we have to piece together the actual process from community experiences like this. But I'm so grateful that people take the time to share what they've learned and help others avoid the pitfalls. Reading through this entire thread has given me a clear action plan for when I hit this situation: confirm existing info only, don't resubmit wages, keep claiming weeks, and be patient with the review process. The success stories here, especially from the original poster, really show that following this community advice works. Thanks to everyone who's contributed to making this such a comprehensive resource!
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