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Malik Robinson

Confused by DEO 'Exhausted Active' claim status - do I need to resubmit wage history?

Hey everyone, I'm pretty stressed about my unemployment situation. My claim status shows as 'Exhausted Active' right now, but my Monetary Determination says 'Eligible Redetermined'. When I log into CONNECT, there's these questions under the Determination section asking if I want to modify, add, or delete employment info. I'm totally confused - do I actually need to resubmit my wages from May 2024 through April 2025? That info should already be in their system since I submitted it when I first applied. I'm worried if I don't answer these questions correctly they'll stop my benefits or something. Has anyone dealt with this 'Exhausted Active' status before and know what I'm supposed to do? Thanks in advance!

I had the exact same situation last month with the 'Exhausted Active' status. DEO is asking about your wages because you're likely at the end of your benefit year and they're determining if you qualify for a new benefit year. DON'T resubmit the same wages - that will just confuse their system more. Only add new employment info if you worked after filing your initial claim. Otherwise, just confirm the existing info is correct. I spent 4 days trying to reach someone at DEO about this same issue. Finally used Claimyr (claimyr.com) to get through to a live agent in about 20 minutes. You can see how it works here: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent explained that 'Exhausted Active' means you've used all benefits from your initial claim, but your claim is still active in their system. The 'Eligible Redetermined' means they've reviewed your case and confirmed you're eligible for continued benefits IF you have sufficient wages in the new base period.

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Thank you so much for the detailed explanation! That makes way more sense now. I was afraid of messing up my claim by answering wrong. So I should just verify the existing info and not add anything new since I haven't worked since filing. Did your benefits continue automatically after this process or was there a gap?

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exhausted active just means u used all ur weeks but claim still in system. don't resubmit same wages, thats what messed mine up last time and took 11 weeks to fix!! just confirm the stuff thats already there

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Oh wow, 11 weeks?? That's terrifying. I definitely don't want to make that mistake. Thanks for the warning!

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This is a very common confusion point with the DEO system. Let me break this down for you: "Exhausted Active" means you've used all available benefit weeks in your current benefit year, but your claim is still within the 12-month benefit year period. "Eligible Redetermined" indicates they've reassessed your monetary eligibility and found you still qualify. The questions about employment are part of the standard end-of-benefit-year review process. You should: 1. Only add employment information that isn't already in the system (jobs you've had since initially filing) 2. Verify existing employment data is correct 3. Don't delete any accurate employment history You're not resubmitting your wages from the original period - you're confirming they're correct and adding any new employment if applicable. Once you complete this, the system will determine if you qualify for additional benefits based on your work history. If you've worked enough quarters since your original claim, you may qualify for a new benefit year.

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Thanks for the detailed explanation! So if I understand correctly, I'm just confirming the information they already have is accurate, and I don't need to re-enter anything that's already there? That makes me feel much better. Do you know if there's typically a delay in benefits while they process this review?

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The DEO is the WORST with this stuff! Their system is so confusing and they NEVER explain anything clearly. I was in the same boat - exhausted benefits but still eligible and they wanted me to verify employment stuff. I just clicked through it and ended up with a HUGE mess that took 3 months to fix! Their agents all tell you different things too. Good luck getting a straight answer from them!!

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While I understand your frustration with DEO, it's important to be careful with the advice to "just click through it." Each question in the determination section has specific legal implications. Incorrect responses can trigger overpayment notices or benefit denials. For anyone reading, take the time to carefully review each question and answer accurately. If you're unsure, it's worth trying to speak with a DEO representative before submitting potentially incorrect information.

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I went through this exact process last week! Here's what I learned: 1. "Exhausted Active" just means you've used all your regular weeks but your claim is still open in their system 2. The employment questions are basically asking if anything has CHANGED since you first filed - if not, just confirm what's there 3. Don't panic about the "redetermined" language - that's actually good news, means you're still eligible After I completed this verification, it took about 3 business days for my claim to update. The system is reviewing to see if you qualify for any extensions based on your work history. BTW - if you're having trouble reaching someone at DEO (I was on hold for HOURS), I finally used Claimyr and got through to an agent in about 15 minutes. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent I spoke with walked me through the whole process and confirmed everything was correct on my account.

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Thank you! That 3-day timeframe is really helpful to know. Did they send you any kind of notification after the review was complete? Or did you just have to keep checking your CONNECT account?

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I think everyone's giving u good advice but just wanna add - make sure ur still claiming weeks during this whole process! I made the mistake of thinking I had to wait for this determination thing to finish before claiming more weeks and lost out on benefits I shoulda got.

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Oh that's a great point! I haven't claimed this week yet because I was confused about all this. I'll make sure to keep claiming while they process the review. Thank you!

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To clarify what others have said, here's the technical explanation: When your claim shows "Exhausted Active," it means you've used all available benefits but are still within your benefit year. The "Eligible Redetermined" status indicates DEO has reviewed your case and confirmed your eligibility. The questions about employment are part of what's called a "Monetary Redetermination" process. This happens when: 1. Your claim approaches the end of its benefit year 2. You've exhausted regular benefits and may qualify for extensions 3. There's been a potential change in your employment status You should NOT resubmit wages from periods already properly reported. This verification step is to: - Confirm existing information is accurate - Add any employment not previously reported - Remove any incorrect employment information After completing this process, DEO will determine if you qualify for any additional benefits based on your specific work history and current program availability. One important note: Florida requires you to continue claiming weeks during this review process. Failure to claim weeks during this time can result in those weeks being permanently unavailable even if your benefits are later approved.

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this is why DEO drives me nuts!! why cant they just say all this clearly on the website instead of making everyone guess??

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Just wanted to follow up - did you get this resolved? Did keeping the existing wage info work for you?

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Yes! Thank you for checking back. I followed the advice here and just confirmed the existing information without trying to re-enter anything. The system updated after about 4 days and I got a new determination letter saying I'm eligible for Extended Benefits! The payments started again with my next claim week. Such a relief - this thread really saved me from making a big mistake.

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Great to hear you got it resolved! This is exactly why this community is so valuable - DEO's communication is terrible but we can help each other navigate their confusing system. Your experience will definitely help others who run into the same "Exhausted Active" status. Glad you didn't have to go through the nightmare of resubmitting wages and creating a mess in their system!

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This is such a perfect example of how we need to stick together and share our experiences! The DEO system is honestly designed to be confusing, but when we help each other out like this, it makes such a difference. I'm bookmarking this thread because I know I'll probably face this same situation eventually. Thanks to everyone who shared their knowledge - you probably saved a lot of people from months of headaches!

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This thread is incredibly helpful! I'm dealing with a similar situation right now where my claim shows "Exhausted Active" and I was panicking about those employment verification questions. Reading through everyone's experiences has saved me from making the mistake of resubmitting wages that are already in the system. One thing I wanted to add - I noticed that when you're in this status, the CONNECT system sometimes shows conflicting information in different sections. Don't let that freak you out like it did me. The key is focusing on what the actual determination letter says, not all the random status messages that pop up in different parts of the portal. Also, huge thanks to everyone who mentioned continuing to claim weeks during this process - I almost stopped claiming because I thought I had to wait for the review to finish first. You guys probably saved me from losing benefits I'm entitled to! Has anyone had experience with how long Extended Benefits typically last once you get approved? I'm trying to plan ahead financially.

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You're absolutely right about the conflicting information in different sections of CONNECT - that system is such a mess! I went through this same process a few months ago and nearly had a panic attack because one section said "ineligible" while another said "eligible redetermined." Like you said, focus on the actual determination letter. Regarding Extended Benefits duration - from my experience, it depends on Florida's unemployment rate and federal programs available at the time. When I got approved for EB, it was initially for 13 weeks, but that can change based on economic conditions. The best advice I got was to treat each week as potentially your last and keep job searching actively, because these extensions can end without much notice if the state's unemployment rate drops. Also wanted to echo what others said about Claimyr if you need to speak to someone. I was skeptical at first but it really does work - saved me literally hours of being on hold. The peace of mind of talking to an actual DEO agent was worth it when I was stressing about this same situation. Keep claiming those weeks and don't overthink the employment verification questions - sounds like you've got the right approach now!

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Just wanted to jump in as someone who's been through this exact scenario twice now! The "Exhausted Active" status is definitely confusing but everyone here has given you solid advice. One thing I'd add is to screenshot everything during this process - your current claim status, the employment verification questions, and any determination letters you receive. I learned this the hard way when DEO's system glitched during my review and I had to prove what information I had originally submitted. Also, if you're feeling overwhelmed by the employment verification questions, take your time with them. I rushed through mine the first time and accidentally marked "delete" on one of my employers instead of "confirm" - took weeks to get that straightened out. Each question is asking specifically about changes since your original filing date, so if nothing has changed with a particular employer, just select "confirm existing information." The good news is that "Eligible Redetermined" is actually a positive sign - it means they've already reviewed your case and confirmed you meet the basic eligibility requirements. The employment verification is more of a final check to make sure their records are accurate before processing any extended benefits. Hang in there - sounds like you're on the right track now!

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That's excellent advice about screenshotting everything! I wish I had thought of that earlier in this process. The DEO system seems to have issues sometimes and having documentation would definitely give peace of mind. And you're so right about taking time with those verification questions - I was rushing because I was anxious, but after reading everyone's experiences here, I realize it's better to be careful and deliberate. Thanks for sharing your experience with the "delete" vs "confirm" mix-up - that's exactly the kind of mistake I could see myself making if I'm not paying close attention. This whole thread has been such a lifesaver for understanding what seemed like a really scary and confusing situation!

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I'm currently going through this exact same situation and this thread has been incredibly helpful! My claim just switched to "Exhausted Active" yesterday and I was completely panicking when I saw those employment verification questions. Reading everyone's experiences here has really calmed my nerves. I was about to start re-entering all my wage information thinking that's what they wanted, but now I understand I should just confirm what's already there and only add new employment if I've worked since filing. One question I have - for those who went through this process, did you receive any kind of email notification when your review was complete? Or do you just have to keep checking CONNECT every day? I'm trying to figure out the best way to stay on top of any updates without obsessively refreshing the site. Also, huge thanks to everyone who mentioned continuing to claim weeks during this process. I definitely would have stopped claiming thinking I needed to wait for the review to finish first. This community is honestly more helpful than DEO's own customer service!

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Hey Liam! I just went through this same process about 2 weeks ago and I totally get the panic - that "Exhausted Active" status is so confusing when you first see it! From my experience, DEO doesn't send email notifications for this type of review completion. I had to check CONNECT daily, but I found the best approach was to check once in the morning and once in the evening rather than obsessively refreshing. The status usually updates overnight, so checking twice a day was enough to catch any changes quickly. What I did was set a phone reminder for 9am and 6pm to check the site - that way I wasn't constantly thinking about it but still stayed on top of updates. When my review was complete, the determination letter showed up in the "Correspondence" section first, then the claim status updated a few hours later. You're absolutely right about this community being more helpful than DEO! The fact that everyone here has been through the exact same confusing process and can share real experiences is invaluable. DEO's explanations are so vague and scary-sounding, but hearing from actual people who've navigated it successfully makes all the difference. You've got this!

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I'm dealing with this exact same situation right now and this thread has been a lifesaver! My status just changed to "Exhausted Active" this morning and I was completely lost about what those employment verification questions meant. Based on everyone's advice here, it sounds like the key is to NOT resubmit wages that are already in their system - just confirm the existing information is correct and only add new employment if you've actually worked since filing your original claim. I was definitely about to make the mistake of re-entering everything thinking that's what they wanted. Thank you all for sharing your experiences - it's clear that DEO's system explanations are terrible and this community knowledge is invaluable! One quick question - should I be worried if it's taking longer than the 3-4 days others mentioned for the review to complete? I submitted my verification yesterday and I'm anxious about the timeline.

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Hey Yara! Don't stress too much about the timeline - while some people here mentioned 3-4 days, processing times can definitely vary depending on how busy DEO is and whether there are any complications with your specific case. I've seen people mention anywhere from 3 days to over a week for this type of review. The important thing is that you followed the advice here and didn't resubmit existing wage information - that's what causes the major delays and complications that some folks mentioned taking weeks or months to resolve. Since you just confirmed existing info, you should be in good shape. Keep claiming your weeks while you wait (as others emphasized) and try to check CONNECT once or twice a day rather than constantly refreshing. The waiting is definitely nerve-wracking, but it sounds like you handled the verification correctly based on all the wisdom shared in this thread. If it goes beyond a week with no updates, that might be when you'd want to consider using something like Claimyr to speak with an agent, but for now I'd say you're still well within normal processing time!

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This thread is absolutely gold! I'm bookmarking this for future reference because I know this "Exhausted Active" situation trips up so many people. What strikes me most is how consistently everyone's advice aligns - DON'T resubmit existing wages, just confirm what's already there, and keep claiming weeks during the process. It's really frustrating that DEO's system is so poorly designed that we have to rely on community knowledge like this to navigate basic processes. The fact that their own explanations are so confusing that people panic and make mistakes that take months to fix is honestly unacceptable. For anyone finding this thread in the future who's dealing with "Exhausted Active" status: read through all these experiences carefully. The pattern is clear - verify existing employment info, add only NEW employment since filing, continue claiming weeks, and be patient with the 3-7 day processing time. And definitely consider using Claimyr if you need to speak with an agent quickly rather than spending hours on hold. Thanks to everyone who shared their experiences here - you've probably saved dozens of people from major headaches with their claims!

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Absolutely agree that this thread should be bookmarked! As someone who's new to navigating Florida's unemployment system, I can't believe how confusing DEO makes something that should be straightforward. The consistency in everyone's advice here gives me so much more confidence than anything on the official DEO website. What really stands out to me is how this community has essentially created the user manual that DEO should have provided in the first place. The step-by-step breakdown of what "Exhausted Active" actually means, the clear guidance on NOT resubmitting existing wages, and the emphasis on continuing to claim weeks - this is exactly the kind of clear information people need when they're already stressed about their benefits. I'm not dealing with this specific situation yet, but I know it's probably coming for me eventually. Having this roadmap from people who've actually been through it is invaluable. Thank you to everyone who took the time to share their experiences and help others navigate this mess of a system!

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This thread is incredibly thorough and helpful! As someone who's been collecting unemployment for about 8 months now, I'm definitely going to hit this "Exhausted Active" situation soon and was dreading trying to figure out what to do when it happens. The consistent advice here is so reassuring - confirm existing employment info, don't resubmit wages already in the system, and keep claiming weeks during the review. It's honestly ridiculous that DEO makes this process so confusing that we need community threads like this to understand basic procedures. One thing I wanted to add for future readers - I've noticed that DEO's system sometimes has delays or glitches during high-volume periods (like around holidays or when new programs launch). So if your review is taking longer than the typical 3-7 days mentioned here, it might just be system slowdowns rather than an issue with your specific case. Also want to echo what others said about Claimyr - I used it a few months ago for a different issue and it really does work. Being able to actually speak to a DEO agent without spending half a day on hold is worth every penny when you're stressed about your benefits. Thanks to everyone who shared their experiences, especially the original poster for following up with their successful resolution. This kind of real-world guidance is exactly what people need when dealing with Florida's unemployment system!

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This is such valuable information! I'm also approaching that point where I'll likely see the "Exhausted Active" status soon, and having this detailed roadmap from everyone's real experiences is incredibly helpful. Your point about system delays during high-volume periods is really important - I can imagine how much extra stress that would cause if you're already worried about your benefits and then the processing takes longer than expected. It's honestly mind-boggling that DEO's own documentation is so unclear that we have to piece together the actual process from community experiences like this. But I'm so grateful that people take the time to share what they've learned and help others avoid the pitfalls. Reading through this entire thread has given me a clear action plan for when I hit this situation: confirm existing info only, don't resubmit wages, keep claiming weeks, and be patient with the review process. The success stories here, especially from the original poster, really show that following this community advice works. Thanks to everyone who's contributed to making this such a comprehensive resource!

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This thread has been incredibly educational! I'm currently on week 22 of my claim and can see the "Exhausted Active" status approaching on the horizon. Reading through everyone's detailed experiences has completely changed my understanding of what this process actually involves. The most valuable takeaway for me is the clear distinction between "confirming existing information" versus "resubmitting wages" - I definitely would have made that critical mistake without this community guidance. The horror stories about people accidentally resubmitting and then waiting months for DEO to untangle the mess are exactly the kind of pitfalls I need to avoid. I'm also really grateful for all the practical tips like screenshotting everything, setting specific times to check CONNECT rather than obsessively refreshing, and most importantly - continuing to claim weeks during the review process. That last point especially could have cost me benefits if I had assumed I needed to pause claiming. For anyone else reading this thread, the pattern in successful outcomes is crystal clear: verify existing employment info only, don't add anything that's already in their system, stay patient with the 3-7 day processing window, and keep claiming your weekly benefits throughout. This community knowledge is honestly more reliable and detailed than anything DEO provides officially. Thank you to everyone who took time to share their experiences - you're helping so many people navigate this confusing system successfully!

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You've really captured the essence of what makes this thread so valuable! As someone who's relatively new to this community, I'm amazed by how thoroughly everyone has documented their experiences with the "Exhausted Active" status. The distinction you mentioned between confirming vs resubmitting is crucial - it's exactly the kind of nuance that DEO's confusing interface doesn't make clear. Your point about the horror stories being cautionary tales is spot on. Reading about people waiting 11 weeks or 3+ months to fix mistakes from resubmitting existing wages really drives home how important it is to get this right the first time. The fact that such a simple misunderstanding can derail someone's benefits for months is honestly infuriating, but at least we have this collective wisdom to help avoid those traps. I'm also in a similar situation (week 19 on my claim) and feel so much more prepared now. The actionable advice here - screenshot everything, check CONNECT at set times rather than constantly, continue claiming weeks, and above all DON'T resubmit existing wage data - gives me a clear roadmap for when I hit this milestone. It's really a testament to this community that we've essentially created the comprehensive guide that DEO should have provided. Thanks for adding your perspective to this already incredibly helpful thread!

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This is such an incredibly comprehensive thread! As someone who's been lurking in this community for a while but never posted, I felt compelled to jump in because this "Exhausted Active" situation is exactly what I'm facing right now. I hit this status yesterday and was absolutely panicking when I saw those employment verification questions. Like so many others mentioned, my first instinct was to think I needed to re-enter all my wage information from scratch. Thank goodness I found this thread before making that critical mistake! The consistency across everyone's experiences is really reassuring - confirm existing info only, don't resubmit wages already in the system, and most importantly, keep claiming weeks during the review. I've already completed the verification following this guidance and now I'm in the waiting phase. What strikes me most is how this thread has become the definitive guide that DEO should have provided from the start. Their system creates so much unnecessary anxiety with vague language like "Exhausted Active" and confusing employment verification questions. Without this community knowledge, I would have definitely made mistakes that could have delayed my benefits for months. Special thanks to everyone who shared timeline updates and followed up with their outcomes - those success stories give me confidence that following this process actually works. This is exactly why communities like this are so valuable when dealing with government systems that seem designed to confuse rather than help!

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Welcome to the thread and glad you found us before making any mistakes! Your experience mirrors so many others here - that initial panic when seeing "Exhausted Active" and those confusing employment questions is totally understandable. It's really frustrating that DEO's system is designed in such a way that your natural instinct (re-entering wage info) is exactly the wrong thing to do. You made the smart choice following the collective wisdom here rather than going with your gut reaction. The waiting phase is definitely nerve-wracking, but based on everyone's experiences, it sounds like you handled the verification correctly. Keep claiming those weeks and try not to obsess over checking CONNECT too frequently - the 3-7 day timeline seems pretty consistent for most people. It's also great that you mentioned the success stories being reassuring. That follow-up from the original poster showing they got Extended Benefits approved really demonstrates that this process does work when you navigate it correctly. This thread really has become the unofficial DEO manual that we all needed! Hopefully your review goes smoothly and you can add another success story to help future people facing this same confusing situation. Keep us posted on how it goes!

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This thread has been an absolute lifesaver! I just hit "Exhausted Active" status this morning and was in full panic mode when I saw those employment verification questions. Like everyone else here, my first thought was that I needed to re-enter all my wage data from the past year. Reading through all these experiences has completely changed my approach. The advice is so consistent - just confirm the existing employment information, don't resubmit wages that are already in their system, and most importantly keep claiming weeks during the review process. I would have definitely stopped claiming thinking I had to wait for the determination to finish. What really stands out to me is how this community has essentially reverse-engineered what DEO's confusing system actually wants from us. Their "Exhausted Active" terminology is so misleading - it sounds like something bad when it's really just a status indicating you've used your regular benefits but the claim is still active for potential extensions. The success stories here give me so much hope, especially seeing that the original poster got approved for Extended Benefits by following this exact guidance. I'm completing my verification today using the approach outlined here - confirm existing info only, no new submissions unless I've actually worked since filing. Thank you to everyone who took the time to share their experiences and timelines. This thread should honestly be pinned as the definitive guide for handling "Exhausted Active" status in Florida!

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Welcome to the thread, Sean! Your reaction is exactly what so many of us experienced when first seeing that "Exhausted Active" status - it really does sound scary and final when it's actually just a transitional phase. You're absolutely making the right choice following the collective wisdom here rather than going with that initial panic instinct to re-enter everything. It's wild how this thread has basically become the user manual that DEO should have provided from day one. Their terminology is so confusing - "Exhausted Active" really should be called something like "Regular Benefits Complete - Review in Progress" to actually explain what's happening instead of causing panic. You're spot on about this needing to be pinned! The consistency across everyone's experiences here shows this is definitely the right approach. Since you're just starting the process today, you'll probably see updates within that 3-7 day window others mentioned. Make sure to keep claiming your weeks and try not to stress too much about the waiting period - sounds like you've got the process down correctly. Looking forward to hearing your success story in a few days! This thread keeps helping people navigate what should be a straightforward process but DEO has managed to make completely confusing.

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This thread is amazing - I wish I had found it sooner! I've been dealing with the "Exhausted Active" status for almost a week now and was getting really anxious about those employment verification questions. Reading through everyone's experiences has been such a relief. The consistency in advice here is incredible - confirm existing info only, don't resubmit wages already in the system, and keep claiming weeks. I was definitely leaning toward re-entering everything thinking that's what DEO wanted, but now I understand that would have been a huge mistake. What really helps is seeing the timeline updates from people who've completed this process successfully. Knowing it typically takes 3-7 days for the review gives me realistic expectations instead of constantly refreshing CONNECT hoping for instant updates. I'm curious for those who got Extended Benefits approved - did you receive any advance notice about how many additional weeks you'd be eligible for, or does that information only show up after the determination is complete? Trying to plan ahead financially while waiting for this review to finish. Thanks to everyone who's shared their knowledge here. This community support makes dealing with DEO's confusing system so much more manageable!

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