Florida Unemployment
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Can't reach Florida Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
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- DO post questions about your issues.
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- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Unexpected $600 deposit from DEO when I didn't claim weeks - error or legit?
I went back to work in early April and stopped claiming weeks since then (been almost 6 months now). I checked my account yesterday and was shocked to see DEO deposited $600 into my bank account on Monday! I didn't claim ANY weeks recently, so I'm super confused about where this money came from. I'm worried this might be some kind of error that will come back to bite me later. Has anyone else randomly received money from DEO they didn't claim? Should I call them about this or just keep the money? Don't want to end up with an overpayment notice down the road!
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DEO falsely placed incarceration hold on my claim - hasn't been resolved for weeks
So frustrating! I logged into CONNECT last week and saw my payments are on hold because of an 'incarceration issue' - but I haven't been incarcerated since early 2021! That was over 4 years ago and I served my time completely. I've been working steadily until my layoff 2 months ago when our warehouse downsized. Has anyone dealt with this before? When I call DEO, I can't get through to a real person to explain the situation. The automated system just says I have a 'pending issue.' My rent is due next week and I'm seriously panicking. Do I need to submit proof I'm not in jail?? This seems ridiculous!
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After battling with DEO for weeks over a similar hold, I finally got through using the Claimyr service the other commenter mentioned. It really does work - connected me to a DEO agent in about 15 minutes after I'd been trying for days on my own. The adjudicator told me these incarceration holds are automatically triggered by their system and require manual review. He cleared mine immediately after verifying my identity. The key is getting to an actual adjudicator who has the authority to remove these holds. Regular call center agents can't help with these specialized issues.
That's good to know! Was the service expensive? Seems crazy we have to PAY just to access a government service our taxes already fund!!! But at this point I'd pay anything to get my issues resolved.
@system_critic Not expensive considering I was about to miss a car payment. Worth it just to get the issue fixed. The adjudicator actually told me they've been having issues with their automated cross-checking system pulling outdated records. She said many people have been experiencing these incarceration holds incorrectly.
Thanks for the additional info. I'm going to try calling one more time tomorrow morning, but if that doesn't work, I'll definitely look into that service. I'm supposed to be receiving benefits to handle financial hardship, not dealing with even more stress from false flags in their system. Appreciate everyone's help with this!
DEO system 'lost' my info after claiming weeks - stuck in processing limbo with no payments
I'm beyond frustrated with Florida DEO right now! I've been claiming my weeks faithfully since April 2025 with everything appearing normal in CONNECT. But here's the crazy part - I haven't received a SINGLE PAYMENT yet! Not regular benefits, not the $500 federal supplement, nothing. I finally managed to speak with someone through the chat feature (which seems to have completely disappeared from the website now). The rep told me the system somehow DELETED most of my registration information that's been on file for over a year! Nothing on my end changed, but somehow DEO's system just dumped my data? The rep helped me re-enter all my information again and said it was being forwarded to another department to be "processed" or "cleared" (whatever that means). When I asked how long this would take, I got the same COVID excuse even though we're well past that. It's been about 2 weeks since that happened and still nothing. My CONNECT dashboard just shows "processing" - exactly like it did before when all my info was missing. There's a generic notice saying to check back tomorrow, but that message never changes. I'm owed around 7 weeks of benefits plus all the $500 supplements! Has anyone else had their information randomly deleted by the system? Is DEO just severely understaffed or are they deliberately holding payments? Any advice on getting this resolved?
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She had to email them copies of her DEO notices and ID plus fill out a form authorizing them to act on her behalf. But they walked her through exactly what they needed - very straightforward. Good luck!
UPDATE: Thanks for all the advice everyone! I tried both the Claimyr service AND contacted my state rep's office. The Claimyr thing got me through to a DEO agent who confirmed there was a "system flag" on my account, but she couldn't remove it herself. However, 2 days after contacting my state rep's office, I got a call from someone at DEO who said they were reviewing my case as a priority due to the legislative inquiry! My dashboard updated this morning and shows all my payments as "processed" - hopefully hitting my account in the next couple days. I'll update again when I actually see the money. THANK YOU ALL!
This is great news! The legislative route often works well for these system issues. Make sure to double-check that all your weeks were included in the payment calculation - sometimes they miss weeks during these manual overrides.
DEO 1099-G shows $6k but only received $2700 - Tax form discrepancy help needed!
Has anyone else noticed a HUGE error on their 1099-G tax form from Florida DEO this year? According to my records, I only collected about $2700 total in unemployment (that includes the extra federal money) during the 6 weeks I was on unemployment last fall. But I just downloaded my 1099-G form and it shows they paid me over $6,000!! That's more than DOUBLE what I actually got! I've already called DEO twice about this discrepancy. First time I waited 3 hours just to have the call drop. Second time I got through after 1.5 hours and the rep just said they'd "make a note" and someone would contact me. That was 2 weeks ago and still nothing. I'm freaking out because I need to file my taxes soon and don't want to report incorrect income. Has anyone else experienced this? Is there a specific department I should ask for when calling? This is a complete nightmare!!!
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im so confused about all this. do i need to wait for a corrected 1099g to file my taxes or can i just report the amount i actually got? will the irs know the difference?
You should never just report a different amount than what's on your 1099-G without proper documentation. The IRS receives a copy of the 1099-G from the state, so they will notice the discrepancy. Either wait for a corrected form from DEO, or file using Form 4852 (Substitute for Form 1099-G) where you can explain the situation. Keep all your records of attempts to get the form corrected.
UPDATE: I finally got through to DEO today! After asking specifically for the tax document department like many of you suggested, I was transferred to someone who could actually help. Turns out they were counting weeks that were approved but then I reported wages from my new job, so I never actually received those payments. They're sending me a corrected 1099-G that should arrive in 3-4 weeks. For anyone else dealing with this - be persistent and specifically ask for the tax document department. And thank you all for your help and suggestions!
Great news! Make sure to follow up if you don't receive the corrected form in the timeframe they promised. Glad you got it resolved!
DEO FPUC $600 benefit ending July 25 - any updates on extension?
Hi everyone, I'm getting really stressed about the FPUC $600 weekly benefit ending on July 25. I've been managing to keep up with rent and bills ONLY because of this extra money. My regular Florida unemployment is barely $275 a week, which won't even cover my apartment. Has anyone heard anything official from DEO about whether this is definitely ending or if there might be an extension? I've tried calling but can't get through (shocker). The news keeps saying different things and I'm totally confused about what's actually happening. Thanks for any info!
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I just wanted to give everyone a heads up that I spoke with a DEO supervisor yesterday (after MANY attempts). She confirmed a few important things: 1. The last $600 payment will be for the benefit week ending July 25th 2. If you have weeks claimed before July 25th that haven't been processed yet, you WILL still get the $600 for those weeks when they process 3. DEO has a team ready to implement whatever Congress passes, but she admitted it will take time to program their system 4. Florida DEO cannot extend the $600 on their own - it MUST come from federal legislation She recommended everyone make sure their direct deposit info is current in CONNECT and that you continue claiming weeks even after the $600 stops. Also, keep up with your work searches since that requirement is back in effect.
Thank you! This is really helpful information. I'm especially glad to hear that if they're behind on processing claims (which they always are), we'll still get the $600 for weeks before the cutoff. That's at least something.
Maya Patel
@OP If you keep having trouble getting through on that number, seriously consider using Claimyr. The regular DEO lines are completely overwhelmed. I spent 3 days trying to get through before using their service. When you're dealing with $600 of unexpected money, you want to get it sorted out quickly. Just make sure you have your claimant ID and all your info ready when you do get through to an agent.
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Liam Mendez
I ended up using them too after trying for WEEKS to get through about my overpayment. Say what you want but at least I FINALLY got to talk to someone instead of calling 50+ times a day.
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Sophia Nguyen
this happened to my roomate last yr. turned out they had calculated her wages wrong from her w2 job and it was backpay. but she had to call like 100 times to find out lol. good luck!!
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