Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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i dont get why everyone is having so many problems... i just walked into my local career source office and they helped me with everything. maybe try that instead of calling?
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random but is anyone else's CONNECT site acting weird lately? keeps logging me out when i try to claim weeks
That's happening to a lot of people right now. They're doing system updates on Wednesdays from 8pm-7am. Try claiming during regular business hours if possible.
I'm confused about something. If you get $125/week and have $3800 left, isn't that like 30 more weeks of payments? But Florida only gives 12 weeks total right? So you wouldn't be able to use it all anyway? Or am I missing something?
You've identified an important point. Florida currently provides a maximum of 12 weeks of benefits (this can go up to 23 weeks when state unemployment is very high, but we're at the minimum now). So even if the benefit year didn't end in December, OP would still be limited to 12 weeks total regardless of the monetary balance. The monetary balance is calculated based on previous wages, but doesn't guarantee you'll be eligible to claim that full amount.
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Ugh my aunt had this EXACT problem last month! She finally got her backpay after filing an official appeal. There's a form for it on CONNECT under the determinations section. Takes like 2-3 weeks but they HAVE to review it then.
This is incorrect information. You cannot appeal a backpay request that is still pending review. The appeal process is only available after you've received an official determination (approval or denial). Filing an appeal for a claim that's still in process will actually delay things further as it will create a duplicate case in the system. If your backpay request has been pending for more than 30 days, the correct procedure is to submit a Request for Assistance through your CONNECT portal, selecting "Payment Issue" as the category and "Retroactive Payment" as the subcategory. This flags your case for expedited review. Source: I handle unemployment cases as part of my legal practice.
UPDATE: I finally got through!! Used a combination of the early morning call (tried at 7:28am exactly) + the key sequence that @helpful_guidance suggested. Had to wait 47 minutes on hold, but eventually spoke with someone who could help! Turns out there was a "fact finding" request buried in my account that I never received notification about. The agent helped me complete it right over the phone, and said my backpay should be processed within 5-7 business days. THANK YOU everyone for all your suggestions!
Great news! Those hidden fact-finding items are a common issue. For anyone else reading this in the future, always check your CONNECT inbox AND the "Fact Finding" section separately - sometimes notifications fail to send but the items are still there waiting for your response.
Found a way out of DEO pending status - 27 weeks stuck with no payments
I'm at my wits end dealing with this DEO nightmare. Applied back in January and have been stuck in some kind of limbo since then. My account was completely locked until mid-March (no explanation why), and now I've got 27 WEEKS worth of claims all sitting in pending status! They suddenly asked for my 2019 W2 even though I successfully claimed benefits in 2020 without any issues. I've called hundreds of times but either get disconnected or can't get through at all. FINALLY found a solution yesterday that might help others trapped in 'pending purgatory' like me. Contact your local legislative representative! I reached out to mine and she's actually going to speak directly with the HEAD of DEO about my case. Apparently there's a DEO policy they don't advertise - if you haven't seen payment or account changes in 30+ days, they're required to escalate and resolve within 2 weeks. My rep said documentation helps - save all email confirmations, screenshot call logs, etc. If you're stuck in pending hell, here's where you find your representative: https://www.myfloridahouse.gov/findyourrepresentative. Still waiting but at least something is happening now!
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anyone know if this works for overpayment issues too? deo saying i owe $4200 but it was their mistake
Yes, legislative representatives can assist with overpayment issues as well. Make sure you've already filed an appeal through the CONNECT system (you only have 20 days from the date of the overpayment notice to appeal). Provide your representative with a copy of your appeal confirmation and any evidence you have that the overpayment was due to DEO error rather than claimant error. If the overpayment was truly due to a DEO mistake, your representative can request a waiver review, which could result in the overpayment being forgiven. Document-heavy cases like overpayments sometimes take longer to resolve than simple pending payment issues.
UPDATE: My representative's office just called me back! They submitted my case to their DEO contact yesterday and said I should see movement within 7-10 business days. The assistant specifically mentioned that 27 weeks of pending payments is "way outside the acceptable timeframe" and they're marking it as urgent. She also said they've had dozens of similar cases in recent months, so everyone is right about this being a widespread issue. Will update again when (hopefully) payments start moving!
That's great news! Looking forward to hearing that your payments come through. The legislative route really seems to be the most effective solution when you're trapped in the DEO maze.
Emma Garcia
Has anyone had luck with getting partial unemployment? Like if you find a part-time job that pays less than your full benefit amount? Might be an option to at least get some income while looking for full-time work?
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Aiden Rodríguez
•I did partial unemployment last year. You can earn up to $58 a week without reduction, then they reduce your weekly benefit $1 for $1 after that. So if your weekly benefit is $275 and you earn $100, you'd get $233 in benefits ($275 - ($100-$58) = $233). It's something but the income limits are super low.
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Sophia Nguyen
my cousin works at DEO (not saying this to brag lol) and she said they're not expecting ANY new extension programs this year. says theres actually talk of REDUCING the max weeks from 12 to 10 in florida. this state really hates helping people who are struggling.
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