lucky you haha I'm still waiting on 3 weeks from april that are stuck in adjudication hell 😭

For anyone else finding this thread with a similar issue: ALWAYS contact DEO when you receive unexpected money. Document the call reference number and the name of the agent you speak with. Take screenshots of your CONNECT account showing the payment. If they later try to claim it was an overpayment, you'll have evidence you tried to verify. The burden of proof should be on them, not us!

i dont get why everyone is having so many problems... i just walked into my local career source office and they helped me with everything. maybe try that instead of calling?

CareerSource offices can help with regular claim issues but they DON'T handle fraud investigations!! They literally told me this when I went there last month for the exact same problem. They just gave me the same DEO fraud number that nobody answers. 🙄

i had this happen and its so annoying!!! i think its because if you dont SAVE after each section it doesnt keep anything. like you have to hit save on resume, then hit save on job history, then hit save on applications. if you just hit next it doesn't save anything! the whole system is terrible, i started just taking pictures of everything with my phone so i have proof

After you manually enter your work searches in CONNECT for this week, I strongly recommend keeping separate records going forward. I've been using a simple Google Doc with columns for: - Date of application - Company name - Position title - Method of contact (online, email, in-person) - Contact person (if available) - Result/follow-up This way, even when DEO or EmployFlorida systems fail (which happens regularly), you're protected. Remember that DEO requires 5 work search activities per week for regular unemployment, and they must be completed and documented during the specific week you're claiming.

anyone know if this works for overpayment issues too? deo saying i owe $4200 but it was their mistake

UPDATE: My representative's office just called me back! They submitted my case to their DEO contact yesterday and said I should see movement within 7-10 business days. The assistant specifically mentioned that 27 weeks of pending payments is "way outside the acceptable timeframe" and they're marking it as urgent. She also said they've had dozens of similar cases in recent months, so everyone is right about this being a widespread issue. Will update again when (hopefully) payments start moving!

Just an update on my situation I mentioned earlier - it took almost 10 weeks, but DEO finally cleared the fraudulent claims from my account. Had to submit the SAME documents FOUR different times because they kept "losing" them. The system is completely BROKEN but it does eventually get resolved if you're persistent enough. Just prepare for a long battle with bureaucracy.

While you're waiting for DEO to resolve this, make sure you keep claiming your weeks as normal (if you're eligible). Document each time you claim weeks with screenshots. Also, check your CONNECT inbox daily for any fact-finding questionnaires or requests for additional information - these often have strict deadlines. If your legitimate claim gets denied during this process, remember you have the right to appeal within 20 days of the determination. Many identity theft victims have to go through the appeal process to get their legitimate benefits. Lastly, if more than 3-4 weeks pass without any updates on your fraud report, contact your state representative's office. They often have dedicated staff who can help expedite DEO issues.