Florida Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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heads up - make sure u claim all ur weeks BEFORE doing the quarterly thing. my buddy did it backwards and his payments got delayed by 3 weeks

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Oh that's really good to know! I have weeks to claim right now so I'll do that first.

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Just wanted to follow up and see if you were able to complete your quarterly reapplication in CONNECT? Did everything go smoothly?

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Yes! I followed your instructions and it worked perfectly. I claimed my weeks first like someone suggested and then did the reapplication. It was actually much simpler than I expected. Just had to verify employment info and my work search activities. Already got confirmation that my benefits will continue. Thanks everyone for your help!

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Just an update on my situation I mentioned earlier - it took almost 10 weeks, but DEO finally cleared the fraudulent claims from my account. Had to submit the SAME documents FOUR different times because they kept "losing" them. The system is completely BROKEN but it does eventually get resolved if you're persistent enough. Just prepare for a long battle with bureaucracy.

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10 weeks is better than 4 months at least... Thanks for sharing your experience. Did they make you go through fact-finding interviews for each fake job, or did they handle it all at once?

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They scheduled THREE separate fact-finding interviews, then canceled two of them without telling me. I just kept checking my CONNECT inbox daily. The one interview that actually happened was with someone who clearly had no idea how to handle identity theft cases. The whole system is a JOKE.

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While you're waiting for DEO to resolve this, make sure you keep claiming your weeks as normal (if you're eligible). Document each time you claim weeks with screenshots. Also, check your CONNECT inbox daily for any fact-finding questionnaires or requests for additional information - these often have strict deadlines. If your legitimate claim gets denied during this process, remember you have the right to appeal within 20 days of the determination. Many identity theft victims have to go through the appeal process to get their legitimate benefits. Lastly, if more than 3-4 weeks pass without any updates on your fraud report, contact your state representative's office. They often have dedicated staff who can help expedite DEO issues.

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Thank you! I've been claiming my weeks but wasn't taking screenshots - I'll start doing that now. Good tip about contacting my state rep if this drags on too long. I appreciate all the help everyone's provided!

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I'm in that same Facebook group!!! It's crazy how many people are in the exact same situation. The group grew by like 300 people just last month! I think a class action lawsuit is the only way to force them to fix this mess. I've been waiting since February with a "pending adjudication" status and zero explanation. Meanwhile my electricity got shut off and I had to borrow money from family just to keep a roof over my head. This is NOT how a government should treat its citizens!!

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SAME!!! Had to move in with my parents at 42 years old because of DEO delays!!! Its HUMILIATING and NOBODY CARES!!!

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Update on my situation - after contacting my state rep AND filing a formal complaint with the Inspector General's office (https://www.floridajobs.org/department-directory/office-of-the-inspector-general/contact-the-inspector-general), my claim was suddenly approved last week. The IG complaint seems to light a fire under them because they have to formally investigate. Also worth noting - I found out that DEO is severely understaffed in their adjudication department. An agent told me they have thousands of claims but only dozens of adjudicators. The system is designed to be slow and frustrating, hoping people will just give up. Don't give up!

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Thank you for sharing this! I hadn't thought about filing an IG complaint. I'm going to do that today. And you're right - we can't give up. That's exactly what they want us to do.

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Update: I managed to get through to DEO this morning. The agent confirmed my mass layoff exemption expired three weeks ago! I'm supposed to be doing 5 work search activities for each week I claim now. She said I need to start immediately for this coming claim, but they might go back and review my previous weeks too. I'm going to start applying for jobs right away. Thanks everyone for the help!

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Glad you got it sorted out! Make sure you keep detailed records of all your job searches - company name, contact info, position, application date, method of contact, etc. DEO can request proof of your work searches up to 1 year after you claim benefits.

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Wait I got confused reading this thread. I thought we only needed to do 3 work searches? When did it change to 5?

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Florida has required 5 work search activities per week for regular unemployment since late 2023. It used to be 3 during the pandemic, and some other states still only require 3, which causes confusion. But Florida DEO specifically requires 5 per week unless you have an exemption or are using the CareerSource center option.

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btw when u do get thru to someone make sure u write down EVERYTHING. the agent name, ID number, what they told u, date and time. DEO loves to say \

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This is great advice. I've been so frustrated I haven't been documenting anything. Starting today I'm keeping a detailed log of every interaction. I'm not letting them get away with more runaround.

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