Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just following up on my earlier comment - if the morning calls still don't work, another approach is to visit a CareerSource Florida center in person. They have direct lines to DEO specialists and can sometimes get issues resolved that are impossible over regular phone lines. Not all locations offer this service though, so call your local center first to ask if they have DEO assistance available.
UPDATE: IT WORKED!!!! I followed the advice from this thread (especially asking for a Tier 2 specialist and mentioning "week availability restriction") and FINALLY got it resolved! Called at 7:32am, used option 5-7-3, waited about 15 minutes, and got a really helpful agent. She immediately knew what was wrong when I used those specific terms. My weeks from March/April are now showing as available to claim in my CONNECT account! Thank you all SO MUCH for the help - especially the former DEO employee who explained exactly what to say. For anyone else dealing with this issue, the key was definitely getting to the right department and using the correct terminology.
I'm so glad it worked out! One more tip: make sure to claim those weeks ASAP since they're older. The system sometimes has a timeout for backdated weeks even after they're made available.
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Just checking back - any updates? Did that email to the fraud department work or did you end up trying Claimyr? I'm dealing with a similar issue (though mine is stuck in monetary determination, not fraud) and trying to figure out the best approach.
UPDATE: Success! I tried both approaches. I sent the email, then used Claimyr the next morning. Got connected to an agent in about 15 minutes, asked specifically for a tier 2 specialist who could do a manual override for the fraud verification issue. They transferred me after a brief hold, and the tier 2 agent was able to see that my claim was affected by the 2/24 system crash. She processed the manual override while I was on the phone! My account updated overnight and all 8 weeks of payments are now showing as "processed" - should be in my account in 2-3 business days! Total relief after nearly 9 weeks of stress.
congrats!! im still waiting on mine... been 6 weeks now. gonna try that claimyr thing tomorrow.
Just make sure to specifically ask for a tier 2 agent or supervisor who can process a manual override for the fraud verification system. Regular agents will just tell you they can't help and to keep waiting. You have to be really clear about what you need.
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my cousin works for deo and says theres a huge backlog still. might just be stuck in the system?
A backlog shouldn't affect payments that are already showing as 'processed' though... those should be completed transactions.
UPDATE: You guys are amazing! We finally figured it out. Following the advice here, we checked his payment information and somehow his account HAD been changed to direct deposit to an old closed bank account from 2 years ago! We never changed this - must have been a system glitch or error on DEO's side. We're still trying to reach someone to fix it and recover the missing payments, but at least we know what's happening now. Going to try that Claimyr service mentioned above since we've had zero luck getting through to DEO directly. Will update when we get it resolved. Thank you all!
Great detective work! When you get through to DEO, make sure to ask specifically about the 'payment return process.' Since those payments went to a closed account, they should have been returned to DEO already. They have a specific procedure for reissuing returned payments, but you have to explicitly request it. Don't let them make you reapply for those weeks - the money is rightfully yours and should be reissued.
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UPDATE: I wanted to let everyone know what finally worked for me! I tried everything suggested here - early morning login, clearing all data, different devices, even the CareerSource visit (they tried but couldn't fix it). What FINALLY worked was the Claimyr service someone recommended. I was really skeptical about paying for something like this when I'm already broke, but after 7 weeks of no progress, I was desperate. Got connected to a DEO agent in about 25 minutes. Turns out there was a "system flag" on my account from when I had reported working part-time back in May. The system never processed it correctly, causing the technical error loop. The agent manually cleared it and reset my claim. I was able to claim my weeks immediately after! Now just waiting for the payments to process. THANK YOU everyone for your help during this nightmare!!!
Great news! I'm glad you got it resolved. This is exactly why speaking with an actual agent is so important - these system flags can only be cleared manually. For anyone else reading this in the future, if you see persistent technical errors, it almost always requires direct agent intervention.
Sofia Ramirez
i just got lucky with a nice lady who seemed to know what she was doing. but i did say something like "can you please check if theres any specific error codes or issues that might be easy to fix" and thats when she found it. i think being super polite helped too even tho i was freaking out inside lol
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Amara Okafor
I called again today and got through after only 6 attempts! The agent I spoke with was much more helpful. She said my claim had a "wage verification hold" that needed supervisor approval. She put in a request for supervisor review and gave me a confirmation number this time. Said I should see movement within 3-5 business days. Fingers crossed this actually works! Will update when I know more.
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Dmitry Volkov
•That's great progress! The confirmation number is key - that means they actually submitted something in the system rather than just making notes. A wage verification hold is usually pretty straightforward for them to resolve once a supervisor looks at it. Make sure to keep that confirmation number handy for future calls.
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