Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just following up on my earlier comment - if the morning calls still don't work, another approach is to visit a CareerSource Florida center in person. They have direct lines to DEO specialists and can sometimes get issues resolved that are impossible over regular phone lines. Not all locations offer this service though, so call your local center first to ask if they have DEO assistance available.

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UPDATE: IT WORKED!!!! I followed the advice from this thread (especially asking for a Tier 2 specialist and mentioning "week availability restriction") and FINALLY got it resolved! Called at 7:32am, used option 5-7-3, waited about 15 minutes, and got a really helpful agent. She immediately knew what was wrong when I used those specific terms. My weeks from March/April are now showing as available to claim in my CONNECT account! Thank you all SO MUCH for the help - especially the former DEO employee who explained exactly what to say. For anyone else dealing with this issue, the key was definitely getting to the right department and using the correct terminology.

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I'm so glad it worked out! One more tip: make sure to claim those weeks ASAP since they're older. The system sometimes has a timeout for backdated weeks even after they're made available.

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I spoke with a DEO agent yesterday (finally got through after using Claimyr), and they confirmed that the system automatically suspends regular benefits when you apply for extended benefits prematurely. The agent needs to: 1) Cancel your extended benefits application 2) Remove the suspension flag from your account 3) Reinstate your regular benefits Once they do this, your account should return to normal within 24-48 hours. Make sure they also check if there are any outstanding fact-finding questions or identity verification issues that might be complicating things.

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Thank you for this information! I just used Claimyr and got through to a rep who said they're fixing it now. They told me it should be back to normal by Monday. What a relief!

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Just as a follow-up for anyone reading this thread in the future: To avoid this issue, you should wait until your regular benefits are completely exhausted before applying for any extended benefits programs. The CONNECT system will actually notify you when you're eligible to apply for extensions through your message inbox. Always check for these notifications rather than applying proactively. Also, remember that extended benefit programs are not always available - they depend on federal funding and state unemployment rates. The DEO website should have the most current information about which programs are active.

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This is really helpful advice. I wish the DEO website made this clearer! I thought I was doing the right thing by being proactive, but it ended up causing a big problem. Thankfully it's being resolved now.

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i feel ur pain the deo system is trash

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UPDATE: I wanted to let everyone know what finally worked for me! I tried everything suggested here - early morning login, clearing all data, different devices, even the CareerSource visit (they tried but couldn't fix it). What FINALLY worked was the Claimyr service someone recommended. I was really skeptical about paying for something like this when I'm already broke, but after 7 weeks of no progress, I was desperate. Got connected to a DEO agent in about 25 minutes. Turns out there was a "system flag" on my account from when I had reported working part-time back in May. The system never processed it correctly, causing the technical error loop. The agent manually cleared it and reset my claim. I was able to claim my weeks immediately after! Now just waiting for the payments to process. THANK YOU everyone for your help during this nightmare!!!

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Great news! I'm glad you got it resolved. This is exactly why speaking with an actual agent is so important - these system flags can only be cleared manually. For anyone else reading this in the future, if you see persistent technical errors, it almost always requires direct agent intervention.

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I'm still fighting with them over MY backdated weeks from JANUARY! Every time I call they tell me something different. One agent says it's approved, next one says there's no record of the request. Another says I need to submit more documentation. Then the next says everything looks fine just keep waiting. I'M GOING INSANE DEALING WITH DEO!!!!!

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It sounds like your case might be stuck in limbo between departments. This happened to me too. Ask specifically to speak with a Tier 2 agent or someone from the \

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i just got lucky with a nice lady who seemed to know what she was doing. but i did say something like "can you please check if theres any specific error codes or issues that might be easy to fix" and thats when she found it. i think being super polite helped too even tho i was freaking out inside lol

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I called again today and got through after only 6 attempts! The agent I spoke with was much more helpful. She said my claim had a "wage verification hold" that needed supervisor approval. She put in a request for supervisor review and gave me a confirmation number this time. Said I should see movement within 3-5 business days. Fingers crossed this actually works! Will update when I know more.

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That's great progress! The confirmation number is key - that means they actually submitted something in the system rather than just making notes. A wage verification hold is usually pretty straightforward for them to resolve once a supervisor looks at it. Make sure to keep that confirmation number handy for future calls.

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