this happned to me to!!! i think its a glitch in there stuped system. its so anoying that we have to deal with this garbage when we just need are money!!! good luck

UPDATE: I finally got through to DEO this morning! Used the Claimyr service that someone recommended above and got connected to an agent within 20 minutes instead of fighting busy signals all day. The agent confirmed it was a system error on both issues. She was able to immediately apply the waiting week waiver override for my July week. For the missing June week, she had to transfer me to a different department, but that specialist was able to process a "cross-quarter claim week adjustment" to recover that payment too. Both payments should be processed within 48 hours. HUGE relief! Thanks everyone for your help and suggestions!

Soooo I know this isn't exactly what you asked but have you looked into applying for disability? My cousin did that when she had to take extended medical leave and it helped her. Not sure how long your medical stuff will last but might be worth looking into?

Just to follow up on the Social Security Disability question - for short-term situations (8 weeks), you definitely won't qualify for SSDI. That's for long-term disabilities expected to last at least a year or result in death. The application process alone often takes 3-5 months for the initial decision. I think your best options are the emergency assistance programs others have mentioned: - 211 for local resources - County emergency assistance programs - Food banks and SNAP (food stamps) - Utility company hardship programs - Religious organizations often have emergency funds - Nonprofits specific to your medical condition might offer assistance Also, double-check with your HR - sometimes companies have Employee Assistance Programs (EAPs) that can provide emergency loans or grants that aren't well advertised.

my neighbor works at our local CareerSource office and she says they've been getting tons of calls about this same issue. apparently DEO is doing some kind of system update that's slowing down the federal payments. she said everyone has been getting them eventually though.

UPDATE: My federal payment finally showed up this morning! 6 days after the regular payment, but at least it came through. Thanks everyone for your help and keeping me from completely panicking!

Here's what might be happening - check if the extra money is exactly $600 or if it's some other amount. If it's not precisely $600, it could be back pay from a previous adjudication or appeal. If it is exactly $600, that's concerning because it matches the old FPUC amount, which suggests a system error. Either way, you need to speak with a DEO agent directly to clarify. Make sure to check both the "View and Maintain Account Information" section AND the "Determination, Pending Issues and Decision Summary" section of your CONNECT account for any notices.

That's definitely sounding like back pay from a previous issue that was resolved in your favor. Still worth confirming with DEO to make sure you know exactly what it's for and if there will be any more payments coming. Let us know what they say after you speak with them!

After battling with DEO for weeks over a similar hold, I finally got through using the Claimyr service the other commenter mentioned. It really does work - connected me to a DEO agent in about 15 minutes after I'd been trying for days on my own. The adjudicator told me these incarceration holds are automatically triggered by their system and require manual review. He cleared mine immediately after verifying my identity. The key is getting to an actual adjudicator who has the authority to remove these holds. Regular call center agents can't help with these specialized issues.

@system_critic Not expensive considering I was about to miss a car payment. Worth it just to get the issue fixed. The adjudicator actually told me they've been having issues with their automated cross-checking system pulling outdated records. She said many people have been experiencing these incarceration holds incorrectly.