Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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anybody try calling the naples office? i heard they sometimes answer faster than the main line
The Naples office won't be able to help with claim-specific issues - they can only provide general information. All claim adjustments have to go through the main DEO claims department. Your local CareerSource office might be able to escalate issues though - they have special liaison contacts at DEO.
I just wanted to follow up on this - the changing payment amounts issue is actually a known system problem DEO is working on fixing. I was at a CareerSource office yesterday and overheard a DEO representative telling someone that their IT department identified a bug affecting certain claims filed between March-May. The bug occurs when the system applies income deductions incorrectly. If you're experiencing this, they recommend: 1. Document all payment amounts received 2. File a formal appeal for each incorrect payment (this puts it in a different processing queue) 3. Submit all appeals together with a cover letter explaining the pattern 4. Request retroactive adjustment of all affected payments For the backpay issue, they're currently about 90-120 days behind on processing those requests, so you should hear something within the next 30 days hopefully.
Thank you SO MUCH for this information! I'll start preparing my appeals right away. This is the most concrete explanation I've heard from anyone so far about what might be happening. Really appreciate you sharing what you learned!
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@OP If you keep having trouble getting through on that number, seriously consider using Claimyr. The regular DEO lines are completely overwhelmed. I spent 3 days trying to get through before using their service. When you're dealing with $600 of unexpected money, you want to get it sorted out quickly. Just make sure you have your claimant ID and all your info ready when you do get through to an agent.
I ended up using them too after trying for WEEKS to get through about my overpayment. Say what you want but at least I FINALLY got to talk to someone instead of calling 50+ times a day.
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Hey there, I actually work in HR and deal with unemployment claims all the time. Here's what's happening: when a business closes and the owner isn't responding to DEO's requests for information, your claim gets flagged for manual review (adjudication). The good news is that Florida law has a "non-response default" provision - if the employer doesn't respond to DEO's inquiries within a certain timeframe, they have to process your claim based solely on your information. You need to get through to a DEO agent and specifically request that they note your file with "employer non-responsive due to business closure" and ask for escalation to an adjudicator. Also ask them to check if your former employer's DEO account is inactive, which would further support your case. In the meantime, gather any evidence of the closure - pictures of the closed location, news articles, social media announcements, final pay stubs, or statements from coworkers. You can upload these to your CONNECT account under "Documentation.
This is incredibly helpful information! I had no idea about the "non-response default" provision. I'll try to get through to DEO with this specific request. The business definitely had a DEO account since they used to take unemployment tax out of our checks.
Yes! Used Claimyr yesterday and finally got through to DEO after weeks of trying. The agent escalated my case to an adjudicator after I explained the business closure situation. They said I should see movement within 7-10 days. I'll update when I hear more, but at least there's progress! Thanks for all the helpful advice everyone.
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Make sure you're doing all your work searches (5 per week) and claiming your weeks on time! If you miss claiming a week, you don't get paid for it - I learned that the hard way. Also, DEO is really strict about the work search requirements now compared to during COVID. They're doing more audits and checking if job contacts are legitimate. Just wanted to mention that since you said you're new to the system.
Thanks for the reminder! I've been keeping detailed records of all my job applications. Is there any specific format they prefer for documenting work searches?
When you claim weeks in CONNECT, they'll ask you to enter the work search details - company name, date of contact, method of contact (online/in-person/phone), result, etc. But I also keep my own spreadsheet with more details like job posting links, confirmation emails, contact info, etc. If they audit you, having those extra details really helps. Some people take screenshots of job applications too. Better safe than sorry!
That's great advice! I'll start keeping a spreadsheet with all those details. I definitely don't want to risk losing my benefits because of documentation issues.
CyberSamurai
my brother is on ferlough too and he says always claim every week even if u only missed 1 day cause otherwise DEO thinks ur back full time and it closes ur claim!! happened to his friend
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Andre Dubois
•This is correct - if you don't claim weeks for 3 consecutive periods (which is 6 weeks in Florida since you claim biweekly), the system will automatically assume you've returned to full-time work and can inactivate your claim. With intermittent furlough situations, consistency in filing is extremely important.
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Carmen Flores
that $340+$750 sounds like regular payment plus the new florida supplement thing they just started. waiting week doesnt get paid i think
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Aisha Rahman
•You're partially right. The $340 is likely her Weekly Benefit Amount (WBA) and the $750 is the new Florida Economic Assistance Supplement that started in 2025. However, Florida does now pay for the waiting week - they changed this rule in late 2024. The waiting week is still served (first eligible week), but you do receive payment for it, typically with your first or second benefit payment.
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