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She had to email them copies of her DEO notices and ID plus fill out a form authorizing them to act on her behalf. But they walked her through exactly what they needed - very straightforward. Good luck!
UPDATE: Thanks for all the advice everyone! I tried both the Claimyr service AND contacted my state rep's office. The Claimyr thing got me through to a DEO agent who confirmed there was a "system flag" on my account, but she couldn't remove it herself. However, 2 days after contacting my state rep's office, I got a call from someone at DEO who said they were reviewing my case as a priority due to the legislative inquiry! My dashboard updated this morning and shows all my payments as "processed" - hopefully hitting my account in the next couple days. I'll update again when I actually see the money. THANK YOU ALL!
After battling with DEO for weeks over a similar hold, I finally got through using the Claimyr service the other commenter mentioned. It really does work - connected me to a DEO agent in about 15 minutes after I'd been trying for days on my own. The adjudicator told me these incarceration holds are automatically triggered by their system and require manual review. He cleared mine immediately after verifying my identity. The key is getting to an actual adjudicator who has the authority to remove these holds. Regular call center agents can't help with these specialized issues.
@system_critic Not expensive considering I was about to miss a car payment. Worth it just to get the issue fixed. The adjudicator actually told me they've been having issues with their automated cross-checking system pulling outdated records. She said many people have been experiencing these incarceration holds incorrectly.
Thanks for the additional info. I'm going to try calling one more time tomorrow morning, but if that doesn't work, I'll definitely look into that service. I'm supposed to be receiving benefits to handle financial hardship, not dealing with even more stress from false flags in their system. Appreciate everyone's help with this!
im so confused about all this. do i need to wait for a corrected 1099g to file my taxes or can i just report the amount i actually got? will the irs know the difference?
You should never just report a different amount than what's on your 1099-G without proper documentation. The IRS receives a copy of the 1099-G from the state, so they will notice the discrepancy. Either wait for a corrected form from DEO, or file using Form 4852 (Substitute for Form 1099-G) where you can explain the situation. Keep all your records of attempts to get the form corrected.
UPDATE: I finally got through to DEO today! After asking specifically for the tax document department like many of you suggested, I was transferred to someone who could actually help. Turns out they were counting weeks that were approved but then I reported wages from my new job, so I never actually received those payments. They're sending me a corrected 1099-G that should arrive in 3-4 weeks. For anyone else dealing with this - be persistent and specifically ask for the tax document department. And thank you all for your help and suggestions!
never trust unexpected money from DEO. I got a random deposit once and spent it then got hit with a $1200 overpayment notice 3 months later. now they take 25% of every payment to pay it back. call them!!!!!
UPDATE: I finally got into my payment history section on CONNECT and found that this payment was for a week from about 6 weeks ago that had been marked as 'pending adjudication' because I had reported some part-time income. Looks like they finally approved it and released the payment. I'm still going to claim as normal on the 15th since those are different weeks. Thanks everyone for your help!
Yara Campbell
i think home health aides and caregivers should be REGULAR EMPLOYEES not 1099 anyway!!! your probly misclassified which is illegal. my friend got backpay when her agency got in truble for this
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Tony Brooks
•This is actually a great point. The IRS and Department of Labor have been cracking down on worker misclassification. Home health and caregiving positions almost always meet the criteria for W-2 employment, not independent contractors. The company might be using 1099s to avoid paying employment taxes and benefits.
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Isaac Wright
One more tip - when you file, under "reason for separation" select "temporary layoff" or "reduction in hours" rather than "quit" or "fired." This accurately reflects your situation as a temporary work gap with a planned return date. Also, be prepared that if approved, you'll still need to complete five work search activities per week unless they specifically exempt you due to the temporary nature of your layoff with a return date. Document all applications, contacts with employers, etc. while you're waiting for July 1st. Best of luck and let us know how it goes!
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Jade Lopez
•Update: I submitted my application and selected "temporary layoff" as suggested. They've scheduled a phone interview for next week to discuss my employment situation. I've gathered my 1099s, payment records, and a letter from the agency explaining the temporary funding gap. Fingers crossed! Thanks everyone for your help!
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