UPDATE: I just went through this process with a client last week (I help people navigate unemployment issues). The current protocol for changing answers on your initial application requires: 1. A verbal request to a claims examiner (not regular agent) 2. A follow-up written statement explaining the error (they'll provide a secure upload link) 3. Documentation of your work search efforts showing you're looking for full-time positions The good news is they're processing these requests faster now - about 10-14 days instead of months. The key is getting to a claims examiner ASAP before a determination is made.

UPDATE: I finally got through to DEO this morning! Used the Claimyr service after trying for hours yesterday with no luck. The claims examiner I spoke with was actually very helpful and said this happens ALL THE TIME with teachers. She submitted a request to modify my application and gave me a confirmation number. She said it should be processed within 7-10 business days, and in the meantime, I should continue claiming weeks and doing all 5 work searches. She also mentioned I should upload a written statement explaining that I misunderstood the question and am available for full-time work, which I did right after the call. Thank you all for your advice - I would have been completely lost without it!

BTW if none of the fixes work for you, try using a completely different device. My CONNECT account wouldn't work on my laptop AT ALL last month but worked perfectly fine on my sister's iPad. Makes zero sense but that's DEO for you!

UPDATE: For anyone finding this post later - the homepage navigation method worked for me (don't click directly on claim weeks link). I was able to successfully claim my weeks. The system still glitches if I try to use the direct link, but going through the homepage works every time.

This reminds me of last year when they suddenly stopped my payments because they claimed I didn't submit my work searches but I definitely did. Took 3 months to fix and I nearly lost my apartment. The DEO system is so broken. I switched to direct deposit instead of the Way2Go card and that seemed to help with getting payments faster once they started again.

UPDATE: I just received an email from DEO about the payment delays. They confirmed they're processing backpayments in batches and everyone should be caught up by June 30th. They apologized for the delay and confirmed no additional action is needed from claimants. Just wanted to share this official confirmation with everyone.

One more tip: if you don't see movement in 72 hours as promised, call back and ask specifically for a "BWI ticket number" for your escalation. This is an internal tracking number they use, and having this number will help if you need to follow up again. Every time they say they're escalating something, you should get one of these ticket numbers.

FINAL UPDATE: It worked!!! After 6 weeks of nothing happening, I finally got all my back pay deposited yesterday! For anyone else stuck in post-appeal limbo, here's what finally worked for me: 1) Used Claimyr to get through to DEO, 2) Spoke with an appeals department agent who escalated my case, 3) Contacted my state rep who also pushed on my behalf. Three days later, everything was processed and paid. Thanks to everyone who helped with advice!

did u check ur way2go card if u have 1? sometimes they send it there even if u picked direct deposit. suuuuper annoying!

just wait it out man. everyones saying the same thing. DEO sucks and nothing works right but the money shows up eventually lol