Florida Unemployment
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DEO stopped $600 FPUC payments since May 19th - any updates or backpay timeline?
Has anyone else been waiting on their $800 federal payments that stopped coming through CONNECT since May 19th? This is getting ridiculous! I've certified every single week correctly, my regular DEO payments of $275 are still coming through, but the federal supplement just vanished without explanation. I've tried calling at least 35 times over the past two weeks and can't get through to a live agent. Does anyone have any actual information about what's happening with these missing payments? Is there a special phone number that actually works? I'm behind on rent and utilities now because I was counting on that money. Are they planning to issue backpayments when they fix whatever glitch they're having? Any info would be helpful!
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DEO waiting week payment delayed - applied 6 weeks ago but still nothing?
I submitted my initial unemployment claim on March 3, 2025 and got approved after about 2 weeks. Everything seemed to be going fine - my status shows 'eligible' and I've been claiming my weeks regularly. A DEO agent told me the waiting week check would arrive within 3 weeks, but it's been over 6 weeks now and still nothing in my account! My regular bi-weekly payments started coming through fine after the 3rd week, but that first waiting week payment just never showed up. Has anyone else experienced this? I've tried calling but keep getting disconnected after 30+ minutes on hold. Is this normal or should I be worried? My bills are piling up and I'm counting on every payment.
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did u check ur way2go card if u have 1? sometimes they send it there even if u picked direct deposit. suuuuper annoying!
I don't have a Way2Go card, just direct deposit. But maybe they sent one and I didn't realize? I'll check my mail more carefully. Thanks for the suggestion!
DEO appeal won 6 weeks ago but case still unfinished - waited 6 hours on hold then disconnected
I seriously don't know what else to do at this point. I won my DEO appeal over a month and a half ago, and Tuesday (10/8/2025) was supposed to be the FINAL deadline for them to complete everything on my case. I tried calling today and stayed on hold for SIX HOURS only to get hung up on!!! This isn't even the first time - I've been hung up on multiple times after hours on hold. I'm at my wit's end. The adjudicator told me everything would be processed by the deadline, but my CONNECT account still shows no updates and no payments have hit my account. Does anyone know who I can contact that will actually help? Is there a supervisor number or email? Or do I need to contact my state rep? I'm in Florida and getting desperate. Any advice would be appreciated.
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One more tip: if you don't see movement in 72 hours as promised, call back and ask specifically for a "BWI ticket number" for your escalation. This is an internal tracking number they use, and having this number will help if you need to follow up again. Every time they say they're escalating something, you should get one of these ticket numbers.
Thank you! I didn't know to ask for this. I'll definitely call back if I don't see changes in 72 hours and request the BWI ticket number.
FINAL UPDATE: It worked!!! After 6 weeks of nothing happening, I finally got all my back pay deposited yesterday! For anyone else stuck in post-appeal limbo, here's what finally worked for me: 1) Used Claimyr to get through to DEO, 2) Spoke with an appeals department agent who escalated my case, 3) Contacted my state rep who also pushed on my behalf. Three days later, everything was processed and paid. Thanks to everyone who helped with advice!
congrats!! gives me hope that mine might actually get fixed too
DEO CONNECT glitch - Getting kicked out when claiming weeks
Is anyone else having issues with CONNECT kicking you out when trying to claim weeks? I log in fine, navigate to the page where I need to claim my weeks, but as soon as I click that link, the system boots me out completely. I've tried 8 times today on different browsers (Chrome, Firefox, even Edge) and my phone too. Always the same result - kicks me back to the login screen. This is week 3 of my claim and I've never had this problem before. My claim weeks are going to expire soon if I can't get this fixed!
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BTW if none of the fixes work for you, try using a completely different device. My CONNECT account wouldn't work on my laptop AT ALL last month but worked perfectly fine on my sister's iPad. Makes zero sense but that's DEO for you!
UPDATE: For anyone finding this post later - the homepage navigation method worked for me (don't click directly on claim weeks link). I was able to successfully claim my weeks. The system still glitches if I try to use the direct link, but going through the homepage works every time.
Thanks for updating!! This system is so frustrating sometimes!
PEUC extension still showing 'exhausted' a week after applying - DEO not processing automatically?
So frustrated right now! I claimed my last 2 weeks of regular unemployment benefits last Monday and my account immediately showed WBA exhausted. I applied for the PEUC extension the same day thinking it would process quickly, but it's been a whole week and my account is still showing 'exhausted' status. I'm getting really anxious because I've seen several posts here where people said their accounts switched over to PEUC almost immediately. Is this normal or is something wrong with my application? Should I be calling DEO about this or just keep waiting? My rent is due next week and I'm starting to panic. Has anyone else experienced a delay with their PEUC extension kicking in?
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Quick update based on recent changes - just last month, the DEO implemented a new processing system for extensions that's been causing some unusual delays. The current average processing time has increased to about 12 business days according to what agents are telling claimants. If you're approaching that timeframe, I'd recommend checking your CONNECT inbox for any requests for additional information. Sometimes they send these without any notification and your extension won't process until you respond.
omg thank u for saying this!!!! i just checked my inbox and there WAS a message asking for my last paystub that i never saw!!! submitted it just now hopefully this fixes my issue too!!!
UPDATE: My extension finally processed! It took exactly 9 business days but this morning when I logged in, my account now shows active with the extended benefits. For anyone else waiting - check your CONNECT inbox daily for any requests (I had one asking me to verify my last employment date), keep claiming weeks even while exhausted, and make sure you're doing all 5 work searches. Thanks for everyone's help and advice!
congrats! glad it worked out 4 u
Oliver Becker
This reminds me of last year when they suddenly stopped my payments because they claimed I didn't submit my work searches but I definitely did. Took 3 months to fix and I nearly lost my apartment. The DEO system is so broken. I switched to direct deposit instead of the Way2Go card and that seemed to help with getting payments faster once they started again.
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Paolo Longo
EXACTLY! They always have some excuse! My work searches disappeared from the system twice and I had to reupload everything. They don't care about us at all!
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AstroAlpha
UPDATE: I just received an email from DEO about the payment delays. They confirmed they're processing backpayments in batches and everyone should be caught up by June 30th. They apologized for the delay and confirmed no additional action is needed from claimants. Just wanted to share this official confirmation with everyone.
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Connor Gallagher
AuthorThank you for sharing this! That's a relief to get official confirmation. I haven't received that email yet but will keep an eye out for it.
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