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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Quick update on what's been happening with retroactive payments in Florida: DEO announced last month they're processing backdating requests in batches based on filing date. If your request was submitted in January, you're likely in the batch scheduled for processing in mid-April. They're severely understaffed in the department that handles backdating. One thing that might help - check your CONNECT inbox daily. Often they'll send a fact-finding questionnaire about your backdating request without any notification. If you miss responding to this within 7 days, they automatically deny the request and you have to start over.
That explains a lot! I haven't been checking my CONNECT inbox regularly - only my email. Going to log in right now to make sure I haven't missed anything. Thank you for this information about the batching process too - gives me some timeline to work with rather than just waiting indefinitely.
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One thing that might help is looking at your Determination Status in CONNECT. Log in, go to your claim, and look for any issues listed there. Sometimes there are specific fact-finding questions they need answered, but the system doesn't notify you clearly. If you see any items with 'pending' status, click on them to see if there are additional questions or document upload requirements. Also check your inbox AND correspondence tabs every few days. DEO is notorious for sending requests for information that get buried in your inbox, then disqualifying claims when people don't respond in time because they never saw the message.
Thank you! I just checked the Determination Status section and found an item labeled 'Adjudication in Progress - Multiple Employer Verification' that I hadn't noticed before. At least now I know what the specific issue is. I don't see any way to upload additional info though - does that mean I just have to wait?
Based on what you've shared, you have a multiple employer verification issue, which unfortunately is one of the longer adjudication processes. The system has to verify your employment and wages with each employer separately, and if any employer is slow to respond, it holds up your entire claim. At this point, your best options are: 1. Contact an adjudication specialist directly (difficult but possible) 2. Reach out to your state representative's office for help - they have special channels to DEO 3. Submit a formal escalation request through the CONNECT system For option 3, go to your claim, look for the 'Request Assistance' option (sometimes under 'More Actions'), and specifically mention that you're experiencing financial hardship due to the delay. Use the phrase 'economic emergency' if applicable - this can sometimes flag your claim for expedited review.
Thank you so much! I just submitted an assistance request through CONNECT using your suggested wording. I'll also try contacting my state rep's office tomorrow. I really appreciate everyone's help here - at least now I understand what's happening and have some action steps instead of just waiting blindly.
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Quick update based on recent changes - just last month, the DEO implemented a new processing system for extensions that's been causing some unusual delays. The current average processing time has increased to about 12 business days according to what agents are telling claimants. If you're approaching that timeframe, I'd recommend checking your CONNECT inbox for any requests for additional information. Sometimes they send these without any notification and your extension won't process until you respond.
omg thank u for saying this!!!! i just checked my inbox and there WAS a message asking for my last paystub that i never saw!!! submitted it just now hopefully this fixes my issue too!!!
UPDATE: My extension finally processed! It took exactly 9 business days but this morning when I logged in, my account now shows active with the extended benefits. For anyone else waiting - check your CONNECT inbox daily for any requests (I had one asking me to verify my last employment date), keep claiming weeks even while exhausted, and make sure you're doing all 5 work searches. Thanks for everyone's help and advice!
congrats! glad it worked out 4 u
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BTW if none of the fixes work for you, try using a completely different device. My CONNECT account wouldn't work on my laptop AT ALL last month but worked perfectly fine on my sister's iPad. Makes zero sense but that's DEO for you!
UPDATE: For anyone finding this post later - the homepage navigation method worked for me (don't click directly on claim weeks link). I was able to successfully claim my weeks. The system still glitches if I try to use the direct link, but going through the homepage works every time.
Thanks for updating!! This system is so frustrating sometimes!
Sean Fitzgerald
has anyone else noticed the connect website is down AGAIN today?????? trying to claim my weeks and can't even login!! this is the 3rd time this month!!!!
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Diego Fernández
•This is off-topic from the original question about backpay, but yes, CONNECT is experiencing maintenance issues today. They usually post planned outages on the DEO Twitter account, but sometimes they have unplanned downtime too. Try again later tonight or early tomorrow morning when traffic is lower.
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Chloe Martin
I'm following this thread closely because I'm in a similar situation! Been fighting with DEO for WEEKS about my claim, and suddenly got a deposit that seems like it might be backpay but I'm terrified to spend it. The anxiety of dealing with Florida unemployment is honestly worse than being unemployed itself sometimes. 😭 Has anyone who got backpay received any kind of official notice or letter from DEO explaining what the payment was for? I haven't gotten anything in my CONNECT inbox...
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Omar Farouk
•You typically won't receive a special notice about backpay - it's just considered regular payment for weeks that were previously on hold. However, if you look in your CONNECT inbox, you should see determination notices for any issues that were resolved, which would have triggered the release of those payments. These determination letters are your official documentation that the weeks were approved for payment.
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