Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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  • DO NOT post call problems here - there is a support tab at the top for that :)

this happned to me to!!! i think its a glitch in there stuped system. its so anoying that we have to deal with this garbage when we just need are money!!! good luck

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UPDATE: I finally got through to DEO this morning! Used the Claimyr service that someone recommended above and got connected to an agent within 20 minutes instead of fighting busy signals all day. The agent confirmed it was a system error on both issues. She was able to immediately apply the waiting week waiver override for my July week. For the missing June week, she had to transfer me to a different department, but that specialist was able to process a "cross-quarter claim week adjustment" to recover that payment too. Both payments should be processed within 48 hours. HUGE relief! Thanks everyone for your help and suggestions!

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That's awesome!!! So glad you got it fixed! DEO is such a mess right now but at least some of their agents know what they're doing.

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Partial unemployment for intermittent furlough days - DEO reporting questions

I'm dealing with my wife's partial unemployment claim for 2025 and DEO is making me want to pull my hair out! She works for a healthcare company that put her on an intermittent furlough schedule starting March 3rd. We waited until April 15th to file because we thought it would be temporary, but it's continuing indefinitely. Her claim effective date shows as April 17th, but I submitted a request to backdate it to March 3rd almost THREE WEEKS AGO with zero response. Meanwhile, we're trying to figure out how to properly report these mixed work/furlough weeks: 1. Do we round hours when reporting to DEO? Her time sheets show decimals (22.4 hours one week, 15.8 another) but CONNECT only accepts whole numbers 2. For calculating earnings, do we use actual gross pay (including overtime premium) or just multiply regular hourly rate times hours? Example: She worked 7.5 hours regular time and 4 hours overtime in one week - do I report the actual higher amount with overtime premium? 3. For weeks with only 1-2 furlough days out of 5, is it even worth claiming? Will she qualify for anything? 4. She received one payment of $340 plus a $750 supplement right after we first filed. Does that cover her waiting week? I've tried calling DEO about 40 times this week - either get disconnected immediately or wait on hold for 2+ hours only to have the call drop. Yesterday I requested a callback but never received one. I'm at my wits end trying to navigate this system while making sure we're reporting everything correctly! Thanks for any guidance on these partial unemployment questions!

my brother is on ferlough too and he says always claim every week even if u only missed 1 day cause otherwise DEO thinks ur back full time and it closes ur claim!! happened to his friend

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This is correct - if you don't claim weeks for 3 consecutive periods (which is 6 weeks in Florida since you claim biweekly), the system will automatically assume you've returned to full-time work and can inactivate your claim. With intermittent furlough situations, consistency in filing is extremely important.

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that $340+$750 sounds like regular payment plus the new florida supplement thing they just started. waiting week doesnt get paid i think

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You're partially right. The $340 is likely her Weekly Benefit Amount (WBA) and the $750 is the new Florida Economic Assistance Supplement that started in 2025. However, Florida does now pay for the waiting week - they changed this rule in late 2024. The waiting week is still served (first eligible week), but you do receive payment for it, typically with your first or second benefit payment.

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Here's what might be happening - check if the extra money is exactly $600 or if it's some other amount. If it's not precisely $600, it could be back pay from a previous adjudication or appeal. If it is exactly $600, that's concerning because it matches the old FPUC amount, which suggests a system error. Either way, you need to speak with a DEO agent directly to clarify. Make sure to check both the "View and Maintain Account Information" section AND the "Determination, Pending Issues and Decision Summary" section of your CONNECT account for any notices.

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You're right - I just double-checked and it's actually $574 extra, not exactly $600. Looking at my payment history more carefully, it seems like there might have been weeks from last year where I was underpaid? But there's no explanation. I'll try to get through to a DEO agent tomorrow morning to ask about it. Thanks everyone for the help!

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That's definitely sounding like back pay from a previous issue that was resolved in your favor. Still worth confirming with DEO to make sure you know exactly what it's for and if there will be any more payments coming. Let us know what they say after you speak with them!

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Will do! I'll update after I talk to them. Fingers crossed it's money I can actually keep!

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my neighbor works at our local CareerSource office and she says they've been getting tons of calls about this same issue. apparently DEO is doing some kind of system update that's slowing down the federal payments. she said everyone has been getting them eventually though.

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UPDATE: My federal payment finally showed up this morning! 6 days after the regular payment, but at least it came through. Thanks everyone for your help and keeping me from completely panicking!

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good to hear 👍

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Glad it worked out! The system is so unpredictable these days.

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Quick update - I just saw your comment about not seeing anything in your CONNECT inbox. That could actually be part of the problem. Sometimes the DEO system glitches and doesn't display messages even though they're in the system. When you finally reach a representative, ask them specifically to check if there are any pending fact-finding questionnaires or requests for information assigned to your account that aren't visible to you. Also, make sure you're still claiming weeks even while waiting for this to resolve! Many people stop claiming thinking there's no point since they're not getting paid, but once the issue is fixed, they can only pay you for properly claimed weeks.

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Thank you for this! I have been claiming weeks religiously every two weeks even though nothing's coming through. At least I'm doing something right! I'll definitely ask about hidden messages when I finally reach someone.

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Just wanted to follow up - were you able to get through to anyone? The Claimyr service I mentioned earlier helped me connect within 35 minutes today when I needed to ask about a new issue. The DEO agent was able to see exactly what was holding up my claim - turned out to be something completely different than what I thought. Hope you get answers soon!

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I actually tried the Claimyr service this morning! Got through to someone in about 50 minutes. The agent told me my account had been flagged for "income verification" because I had reported some small gig work on one of my weekly claims. They said they've cleared the flag and my payments should resume within 3-5 business days. SUCH a relief! Worth every penny to finally get an actual explanation.

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