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One thing that might help is looking at your Determination Status in CONNECT. Log in, go to your claim, and look for any issues listed there. Sometimes there are specific fact-finding questions they need answered, but the system doesn't notify you clearly. If you see any items with 'pending' status, click on them to see if there are additional questions or document upload requirements. Also check your inbox AND correspondence tabs every few days. DEO is notorious for sending requests for information that get buried in your inbox, then disqualifying claims when people don't respond in time because they never saw the message.
Thank you! I just checked the Determination Status section and found an item labeled 'Adjudication in Progress - Multiple Employer Verification' that I hadn't noticed before. At least now I know what the specific issue is. I don't see any way to upload additional info though - does that mean I just have to wait?
Based on what you've shared, you have a multiple employer verification issue, which unfortunately is one of the longer adjudication processes. The system has to verify your employment and wages with each employer separately, and if any employer is slow to respond, it holds up your entire claim. At this point, your best options are: 1. Contact an adjudication specialist directly (difficult but possible) 2. Reach out to your state representative's office for help - they have special channels to DEO 3. Submit a formal escalation request through the CONNECT system For option 3, go to your claim, look for the 'Request Assistance' option (sometimes under 'More Actions'), and specifically mention that you're experiencing financial hardship due to the delay. Use the phrase 'economic emergency' if applicable - this can sometimes flag your claim for expedited review.
Thank you so much! I just submitted an assistance request through CONNECT using your suggested wording. I'll also try contacting my state rep's office tomorrow. I really appreciate everyone's help here - at least now I understand what's happening and have some action steps instead of just waiting blindly.
im pretty sure if you miss answering any questions they wont process your payment. happened to my roommate. he had to call DEO and they fixed it for him but took like 3 weeks to get paid
Based on what you mentioned about reporting self-employment income, that's almost certainly why your payment is pending. DEO automatically flags claims with reported income for verification. They want to make sure you're reporting the correct amount and that you're still eligible for partial benefits. This is actually a good sign that you're doing things correctly - it's better to accurately report income and have a temporary delay than to not report it and potentially face an overpayment issue later. These income verifications usually resolve within 5-10 business days without you needing to do anything. If it goes longer than two weeks, then it might be worth contacting them directly to check on status.
i think home health aides and caregivers should be REGULAR EMPLOYEES not 1099 anyway!!! your probly misclassified which is illegal. my friend got backpay when her agency got in truble for this
This is actually a great point. The IRS and Department of Labor have been cracking down on worker misclassification. Home health and caregiving positions almost always meet the criteria for W-2 employment, not independent contractors. The company might be using 1099s to avoid paying employment taxes and benefits.
One more tip - when you file, under "reason for separation" select "temporary layoff" or "reduction in hours" rather than "quit" or "fired." This accurately reflects your situation as a temporary work gap with a planned return date. Also, be prepared that if approved, you'll still need to complete five work search activities per week unless they specifically exempt you due to the temporary nature of your layoff with a return date. Document all applications, contacts with employers, etc. while you're waiting for July 1st. Best of luck and let us know how it goes!
Update: I submitted my application and selected "temporary layoff" as suggested. They've scheduled a phone interview for next week to discuss my employment situation. I've gathered my 1099s, payment records, and a letter from the agency explaining the temporary funding gap. Fingers crossed! Thanks everyone for your help!
Quick update - I just saw your comment about not seeing anything in your CONNECT inbox. That could actually be part of the problem. Sometimes the DEO system glitches and doesn't display messages even though they're in the system. When you finally reach a representative, ask them specifically to check if there are any pending fact-finding questionnaires or requests for information assigned to your account that aren't visible to you. Also, make sure you're still claiming weeks even while waiting for this to resolve! Many people stop claiming thinking there's no point since they're not getting paid, but once the issue is fixed, they can only pay you for properly claimed weeks.
Just wanted to follow up - were you able to get through to anyone? The Claimyr service I mentioned earlier helped me connect within 35 minutes today when I needed to ask about a new issue. The DEO agent was able to see exactly what was holding up my claim - turned out to be something completely different than what I thought. Hope you get answers soon!
I actually tried the Claimyr service this morning! Got through to someone in about 50 minutes. The agent told me my account had been flagged for "income verification" because I had reported some small gig work on one of my weekly claims. They said they've cleared the flag and my payments should resume within 3-5 business days. SUCH a relief! Worth every penny to finally get an actual explanation.
Liam Fitzgerald
Quick update based on recent changes - just last month, the DEO implemented a new processing system for extensions that's been causing some unusual delays. The current average processing time has increased to about 12 business days according to what agents are telling claimants. If you're approaching that timeframe, I'd recommend checking your CONNECT inbox for any requests for additional information. Sometimes they send these without any notification and your extension won't process until you respond.
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Giovanni Mancini
•omg thank u for saying this!!!! i just checked my inbox and there WAS a message asking for my last paystub that i never saw!!! submitted it just now hopefully this fixes my issue too!!!
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Andre Dupont
UPDATE: My extension finally processed! It took exactly 9 business days but this morning when I logged in, my account now shows active with the extended benefits. For anyone else waiting - check your CONNECT inbox daily for any requests (I had one asking me to verify my last employment date), keep claiming weeks even while exhausted, and make sure you're doing all 5 work searches. Thanks for everyone's help and advice!
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Zoe Papanikolaou
•congrats! glad it worked out 4 u
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