Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

the DEO website is such garbage too, half the time I try to login it says my account is locked even tho I KNOW im using the right password!! anyone else have that problem??

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That's usually an ID.me verification issue. Your CONNECT account might not be fully linked to your ID.me account. Try going through the ID.me verification process again from the main DEO login page. Florida's system is notorious for these random disconnections between the two systems.

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FINAL UPDATE: My claim was approved today!!! All 10 weeks will be paid this Friday according to the determination letter I received. The DEO rep I spoke with said the fact-finding form was indeed what was holding everything up. For anyone else stuck in adjudication - definitely check for any pending items in your CONNECT inbox, and don't believe it when they tell you these extreme delays are "normal" for everyone. Thank you all for the support and advice!

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congrats!! u must feel so relieved. glad u got it sorted out!

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Quick update for anyone in this situation - DEO just announced yesterday they're implementing a new callback system starting next week. Instead of waiting on hold, you'll be able to enter your number for a callback when an agent is available. This should help with the disconnection issues many are experiencing. It's not live yet, but worth checking for next week if you're still unable to reach someone.

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I'll believe it when I see it. They've promised callback systems before and nothing ever changed. But I guess we can hope!

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UPDATE: I finally got through to DEO!!! Used Claimyr and got connected to an agent in about 30 minutes. Turns out there was an employer dispute on my claim that I knew nothing about! My former employer apparently contested the reason for separation. The agent was able to complete the adjudication while I was on the phone and said my payments should process within 48 hours. SUCH A RELIEF! Thank you all for the suggestions and support!

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That's fantastic news! So glad you got it resolved. And good to know what was actually causing the hold up - that's the most frustrating part, when you don't even know why your claim is stuck.

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Update: It's been 8 days now and still no change to my effective date in CONNECT. I'm going to try calling again tomorrow morning. This is so frustrating - I feel like they're just hoping I'll give up on getting my backpay.

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Don't give up! Keep detailed notes of every conversation - date, time, rep name if possible, and what they tell you. If you have to escalate later, this documentation will be crucial.

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SUCCESS!!! After 12 days, my CONNECT account finally updated this morning! The effective date is now correct and my monetary determination increased. All the missing weeks are now showing in my payment history as "processed" but not paid yet. The rep I spoke to yesterday said payments should hit my account within 48 hours. Thanks everyone for your help and advice!

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Great news! This is exactly how the process is supposed to work. The "processed" status means the payments are queued in the system and should be released soon. Glad it worked out!

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Yes, absolutely continue claiming weeks while the appeal is processing! This is critical - if you win the appeal but haven't been claiming weeks, you won't receive backpay for unclaimed weeks. Make sure she completes all five work search activities each week and reports them accurately. One more tip: If it's been more than 72 hours since you filed the appeal and you don't see it reflected in CONNECT, call and ask for the Appeals Department specifically. Sometimes appeals get lost in the system, especially when filed online.

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Thank you so much for all your help! We'll keep claiming weeks and make sure to follow up on the appeal if we don't see it in CONNECT. Hopefully we can get this sorted out soon.

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This happened to me but with a twist - I was deemed eligible then they reversed it later and wanted money back! The whole DEO system is just broken. Good luck getting anyone on the phone without spending your whole day trying.

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your supposed to do FIVE work searches????? i thought it was three per week? have i been doing it wrong this whole time?????

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Yes, Florida requires 5 work search activities per week for regular unemployment (called Reemployment Assistance in Florida). It used to be 3 during parts of the pandemic period, but it's been back to 5 for quite a while now. You might want to update your work search logs if you've been submitting less than required.

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oh no!!! im gonna get in trouble arent i? i've been claiming 3 each week for like 2 months now! what should i do???

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UPDATE: I finally got through to DEO after using that Claimyr service someone suggested below. The agent was actually really understanding about my transportation situation. She told me that online applications absolutely count as work searches and removed the work search issue from my account! She also said to document in the notes section when I claim weeks that I'm limited to online applications due to lack of transportation. My payment that was pending just switched to processed! Such a relief.

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congrats!! DEO agents can actually be helpful when you finally reach a human being lol. glad it worked out for you!

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