DCF application still pending after weeks - no response. What to do?

Ugh, I'm in the same boat. It's been over a month for me and still nothing. The system is so broken 😤

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/l12GzjIVIHU

Here's what worked for me: 1. Double-check all your documents are correct and readable 2. Send a follow-up email to DCF explaining your situation 3. If possible, visit a local office in person 4. Keep calling daily (I know it sucks, but persistence pays off) 5. Check your spam folder regularly for any missed communications Stay patient and don't give up. The system is overwhelmed, but they'll get to your application eventually. Good luck!

have u checked ur online account? sometimes they update stuff there w/o sending an email

I heard theres a huge backlog bc of budget cuts. Might be why its taking so long for everyone 😕

Pro tip: if you can get ahold of someone, ask them to put a note on your account. It might help speed things up a bit.

Have you tried reaching out to your local representative? Sometimes they can help push things through.

OP, did you get a confirmation text or email when you uploaded your docs? If not, they might not have gone through properly.

This happened to me last year. Turns out there was a glitch in there system and my SSN was entered wrong. Took forever to fix. Maybe check if all ur info is correct?

guys, we should all band together and protest at the DCF office. This is getting ridiculous! Who's with me? ✊

I'm going through the exact same thing right now - applied 6 weeks ago and still nothing! It's so frustrating when you're depending on these benefits. I've been checking my online account daily but the status never changes. Thanks everyone for sharing your experiences and tips, it helps to know I'm not alone in this struggle. Going to try calling again tomorrow and maybe visit the local office if I can get time off work.

This is exactly what happened to me too! Applied 8 weeks ago and crickets from DCF. What finally worked for me was going to the local office first thing in the morning when they open - I got there at 7:30am and was one of the first people in line. The caseworker was able to pull up my application and found that it was missing just one document that somehow didn't upload properly, even though I thought I had submitted everything. Got it sorted that same day and approved within a week after that. Sometimes the online system glitches and doesn't show what's actually missing. Definitely worth the early morning trip if you can swing it!

I'm in a similar situation - submitted my application 5 weeks ago with all required documents and haven't heard anything back. It's really stressful not knowing what's happening, especially when you're counting on these benefits. Reading through all these comments is both reassuring (I'm not alone) and concerning (this seems to be a widespread issue). I'm going to try the early morning office visit approach that @Amun-Ra Azra mentioned - sounds like that might be the most effective way to actually get answers. Has anyone had luck with the online chat feature, or is calling/visiting in person the only way to get real help?

I'm dealing with this exact same issue right now - submitted my application over a month ago and it's been radio silence from DCF. It's so stressful when you're already struggling financially and then have to deal with this broken system on top of it. Reading everyone's experiences here has been really helpful though. I think I'm going to try the early morning office visit strategy that several people mentioned, since it sounds like that's been the most successful approach. Has anyone tried reaching out to multiple offices or does it have to be your assigned local one? Really hoping we all get our situations resolved soon! 🤞

This thread is so helpful! I'm dealing with the same nightmare - applied 7 weeks ago and my status still shows "pending review." It's incredibly frustrating when you're already in a tough spot financially and then have to navigate this broken system. I've tried calling dozens of times but can never get through. The early morning office visit strategy sounds promising - definitely going to try that next week. It's ridiculous that we have to jump through all these hoops just to access basic assistance programs. Thanks everyone for sharing your experiences, at least now I know I'm not going crazy and this really is a widespread problem with DCF right now! 😤

I'm in the exact same situation - submitted my application 6 weeks ago and still stuck in "pending" status! It's so frustrating when you really need the help and the system just leaves you hanging with no communication. I've been checking my online account obsessively but nothing ever changes. Reading through all these comments is both comforting (knowing I'm not alone) and infuriating (seeing how widespread this problem is). I think I'm going to try that early morning office visit strategy that @Amun-Ra Azra mentioned - seems like that's been the most successful approach for actually getting real answers. Has anyone had any luck with faxing documents directly to their caseworker instead of uploading online? Just trying to exhaust all options at this point! 🤞

I'm going through this exact same thing right now - submitted my application almost 2 months ago and still nothing! It's so disheartening when you're already struggling and then have to deal with this broken system. I've tried calling multiple times but can never get through, and the online status just sits there saying "under review" with no updates. Reading all these comments has been really eye-opening - it seems like this is a massive systemic issue affecting tons of people. I'm definitely going to try that early morning office visit strategy that several people mentioned, especially @Amun-Ra Azra's approach of getting there right when they open. It's ridiculous that we have to become detectives and jump through all these hoops just to access basic assistance programs we're entitled to. Thanks everyone for sharing your experiences and tips - at least now I know I'm not alone in this mess! 🙏

I'm dealing with this exact same issue! Applied 4 weeks ago and my status is just stuck on "pending" with zero communication from DCF. It's so stressful when you're already struggling financially and then have to play guessing games with a broken system. Reading through everyone's experiences here has been really helpful though - at least I know it's not just me! I'm definitely going to try that early morning office visit strategy that @Amun-Ra Azra mentioned since it sounds like that's been the most successful approach for actually getting answers. It's absolutely ridiculous that we have to take time off work and camp out at their offices just to find out what's happening with our own applications, but if that's what it takes then I guess that's what we have to do. Thanks everyone for sharing your stories and tips - this community support means a lot when dealing with such a frustrating situation! 🙏

I'm going through the exact same thing right now - applied 5 weeks ago and it's been complete radio silence from DCF! It's so frustrating when you're already in a tough financial situation and then have to deal with this broken system on top of everything else. I've tried calling probably 30+ times but can never get through to an actual person. Reading through all these comments has been both comforting (knowing I'm not the only one) and really concerning (seeing how widespread this problem is). I'm definitely going to try that early morning office visit strategy that @Amun-Ra Azra mentioned - sounds like that's been the most successful approach for getting real answers. It's absolutely ridiculous that we have to take time off work and camp out at government offices just to find out what's happening with our own applications, but if that's what it takes then I guess we don't have much choice. Thanks everyone for sharing your experiences and tips - this community support really helps when dealing with such a stressful situation! Hopefully we'll all get our cases resolved soon 🤞