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Meghan Jac

I have a complaint about an EDD agent. His name is BRENT. Was rude as hell. Are these calls recorded?? And how can I send a complaint???

I found a way to solve reaching EDD representatives quickly, watch this: https://www.youtube.com/watch?v=kOb5EEqTg_M

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Hey may I ask what the issue you called for was in regards to?

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I received a notice of disqualification, but have already been approved for benefits. It’s not making since

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Was the agent able to resolve your issue?

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No he hung up in my face after I requested to be transferred to a tier 2

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Ive had luck with Clamyr if that’s what you’re asking. I was in touch with them last week and they successfully backdated my

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I don’t know but you may need to know last name as well…it’s randomly connected…i spoke a lot with rude agents.

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Yea that’s true too unless they have a of who opens your case

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Claimyr doesn’t or have access to your call with EDd (unfortunately for this case).

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I know, but I’m sure I can file a complaint through EDD or something right?

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I wish…they’ve received hundreds of thousands of complaints. Also you probably spoke with a vendor?

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He said he was tier 2

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Ahhh yep EDD agent indeed. But still, EDD is impervious to criticism. As hard as it is, I’d keep staying persistent. It’s a game and they don’t want you winning.

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Exactly!!

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Same thing happened to me I’ve spoken to 2 representative both rude and cut me off before I could finish my sentences

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EDD has the worst reps working on the weekend.

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Meghan- we all get that- I have been so devastated, after a call with them, but to this day- ask, these people at CLAIMYR, I call daily, I have so many issues, with these EDD people, eventually you get your pass, and things are good- advice, ask for a manager, and /or also write congress, on your behalf! best of luck!

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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

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I'm so sorry you had to deal with that level of unprofessionalism, Meghan. It's completely unacceptable for any representative to hang up on you, especially when you're just trying to get help with your claim. Unfortunately, many of us have experienced similar treatment. While EDD may not be very responsive to individual complaints, I'd still recommend documenting everything - date, time, agent name, and what happened. You can try filing a complaint through your state assembly member's office or contacting the EDD director's office directly. Sometimes going through elected officials gets better results than going through EDD's regular channels. Don't give up - you deserve to have your disqualification issue properly addressed!

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