California Unemployment

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anyone else feel like we need to organize a protest or something? this is getting ridiculous

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I'm down. Where do we start?

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Count me in! We need to make some noise about this.

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I've been battling this E314 error for about 3 weeks now and it's honestly driving me crazy. What's really frustrating is that I can see my claim status sometimes, but then when I try to certify or update any info, BAM - E314 error again. It's like the system is teasing me! 😠 Has anyone had any luck getting through to an actual human who could explain what this error code even means? The automated phone system just keeps saying "we're experiencing high call volumes" and then hangs up on me.

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@Nia Davis I feel your pain! I ve'been stuck in this E314 nightmare for over a month now. The worst part is that I actually NEED these benefits to pay rent and buy groceries, but the system acts like it s'doing me a favor by even loading the page. I ve'started keeping a daily log of every time I get the error thanks (to @Zainab Ahmed s advice'earlier and it) s happened'47 times in the past week alone! At this point I m seriously'considering that Claimyr service people mentioned, even though $20 feels like a lot when you re already'struggling financially. Has anyone here actually gotten a clear explanation from EDD about what triggers this error?

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@Nia Davis @Toot-n-Mighty I m'in the exact same boat as you both! Been getting E314 for 2+ weeks and it s'making me lose my mind. The teasing thing is so real - like yesterday I could see my payment history but couldn t'certify for benefits. Today I can t'even log in properly. I actually bit the bullet and used that Claimyr service @AstroExplorer mentioned. Got through to a rep after about an hour and they told me the E314 error is usually caused by data "synchronization issues on" their backend. Basically their different systems aren t'talking to each other properly and your account gets stuck in limbo. The rep had to manually reset something in my account and now it s'working again! Totally worth the $20 imo, especially since I was about to miss my certification deadline.

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Reading through this entire thread as someone who's been through multiple EDD appeals, I just want to emphasize how crucial it is to document EVERYTHING. Beyond just taking photos and making copies, I'd recommend creating a simple timeline document with dates of when you received notices, when you called, what representatives told you, etc. The appeals process can drag on for months and having that paper trail has saved me more than once when there were discrepancies about what was said or when things were submitted. Also, if you do end up needing to file a late appeal down the road, having detailed documentation of your attempts to reach EDD and submit on time can really help your case. The system is frustrating but being overly thorough with documentation is your best protection. So glad you got the confirmation and have a solid plan for submitting in person!

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This is such excellent advice about creating a timeline document! I never would have thought of that but it makes so much sense, especially for something as complex as the appeals process. As someone who just joined this community and is still learning about all the ins and outs of EDD, I'm realizing how important it is to be almost obsessively organized with everything. The idea of documenting every phone call and what reps tell you is brilliant - I've already had a couple interactions where I wished I had written down exactly what was said. Thanks for sharing this tip! It's clear that people who have been through this process multiple times have learned these strategies the hard way, and sharing them here probably saves newcomers like me a lot of headaches down the road.

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Wow, what a journey this thread has been to read through! As someone who just joined this community and is dealing with my first unemployment claim, I'm honestly both grateful for all this invaluable advice and a bit overwhelmed by how complex the EDD system seems to be. The fact that something as simple as losing an envelope can potentially derail an entire appeal is really eye-opening. I'm definitely taking notes on all the practical tips shared here - the certified mail, photo documentation, making multiple copies, and especially the advice about in-person drop-offs when deadlines are tight. It's clear that this community has a wealth of real-world experience that you just can't find in the official EDD materials. @Yara, I'm so glad you were able to get through to EDD and confirm the correct address! Your situation really highlights how important it is to stay organized and act quickly when dealing with appeals. The in-person submission with that date-stamped receipt sounds like the perfect solution for your tight deadline. Thanks to everyone who shared their experiences and advice in this thread - this is exactly the kind of practical guidance that newcomers like me need to navigate this system successfully!

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MAKE SURE u save all ur paystubs and take screenshots of ur work schedule too!! my friend got hit with an overpayment notice because her employer reported different hours than what she claimed. EDD always sides with the employer unless u have proof!!

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That's a really good point I hadn't even thought about. I'll definitely start keeping better records of everything. I'd hate to have to pay money back later!

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I'd also recommend downloading the EDD mobile app if you haven't already - it makes certifying every two weeks much easier than using the website. You can certify right from your phone and track your claim status. Just remember that when you certify, you'll need to report your gross earnings (before taxes) for those 15 hours, not your take-home pay. The app will walk you through all the questions step by step. Good luck with your application!

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Thanks for mentioning the mobile app! I didn't even know EDD had one. That'll definitely be more convenient than trying to use their website on my phone. Quick question - when you say report gross earnings, does that include any tips I might get during those 15 hours? I work retail so I don't get tips regularly, but sometimes customers give small amounts during busy periods.

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Just wanted to share my recent experience since I see this thread is still active and helping people! I had the exact same issue last week - filed with wrong employer dates and got the classic office runaround. After reading through all the advice here, I finally got through using a combination of tips from this thread. Called on Thursday at 1:15 PM using the 1-2-4, then 3-4 menu sequence. When I got connected, I immediately said "Hi, I need to speak with a Tier 2 specialist to cancel an incorrectly filed claim." The first rep tried to help but confirmed she couldn't do cancellations, so she transferred me directly to Tier 2. Total wait time was about 35 minutes, but the actual cancellation took less than 10 minutes once I got the right person. She gave me confirmation number EDC-2025-0329-4471 and said to wait 48 hours before refiling. Pro tip: Have your SSN, claim number (if you have it), and a clear explanation of what went wrong ready to go. The specialist was super efficient once I had all the info at hand. This thread was a lifesaver - thank you to everyone who shared their experiences and timing tips! The system is still broken and frustrating, but at least there are ways to work around it if you know the right approach.

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Thank you so much for sharing your confirmation number and the exact steps that worked! As someone who's been lurking in this thread while dealing with my own EDD nightmare, it's incredibly helpful to see real success stories with specific details. I'm definitely going to try the Thursday 1:15 PM timing and have all my info ready like you suggested. The fact that you got a confirmation number starting with "EDC" gives me something concrete to ask for when I finally get through. Really appreciate you taking the time to update this thread - it gives hope to those of us still stuck in the phone call loop!

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Raj Gupta

This thread has been incredibly helpful! I'm dealing with a similar situation right now - filed my claim with the wrong last day worked and got sent to two different offices that couldn't help. Based on all the advice here, I'm going to try calling Thursday around 1:30 PM using the 1-2-4, then 3-4 sequence and specifically ask for a Tier 2 specialist right away. One question for those who've successfully gotten through - should I mention upfront that I need a "claim cancellation" or is it better to say I need to "fix incorrect information on my claim"? I'm wondering if certain keywords help get you routed to the right department faster. Also keeping my fingers crossed that the callback feature is available when I call - that sounds like it could save hours of redialing! Thanks to everyone who shared their experiences and specific timing tips. It's frustrating that we need this level of strategy just to reach a government office, but at least this community makes the process less overwhelming!

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Thanks everyone for all the great advice! I'm going to: 1. Research UX programs on the EDD approved list first 2. Complete the DE 8736 form for CTB approval BEFORE enrolling 3. Gather documentation showing UX design is in demand in my area 4. Try to time the approval close to when my regular benefits end Really appreciate all the insights - this community is amazing. Will update once I hear back from EDD about my application!

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Good plan! Also, make sure to continue certifying and job searching until you get official CTB approval. Good luck with your UX certification - that field has great growth potential right now!

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Just wanted to add another perspective as someone who went through this recently. I was in a similar situation - graphic designer who got laid off and wanted to transition to UX. One thing that really helped my CTB application was creating a "career transition plan" document that showed how UX design directly builds on my existing graphic design skills. I included salary comparisons, job growth projections for UX vs traditional graphic design, and even found specific job postings that mentioned "graphic design background preferred" for UX roles. The EDD rep during my determination interview was impressed that I had a clear career progression strategy rather than just picking a random program. She said it strengthened my case that this was genuine workforce development, not just extending benefits. Also - start collecting those job demand statistics NOW. I used Bureau of Labor Statistics data, LinkedIn job insights, and local job board searches to show UX demand in my metro area. Having concrete numbers ready made the interview go much smoother. Your timing sounds good with 10 weeks left - that should give you enough buffer to get approved and start the program before your regular benefits expire. Best of luck!

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@Chloe Harris This is such valuable insight! I m'definitely going to create a career transition plan like you suggested. Quick question - when you gathered those job demand statistics, did you focus on a specific geographic radius around your location? I m'in the Sacramento area and wondering if I should look at just local postings or include the broader Bay Area market since UX is more concentrated there. Also, did the EDD rep ask for specific numbers during the interview or was it more about demonstrating you d'done your research?

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@Chloe Harris This is exactly what I needed to hear! I m'actually the original poster and your career transition plan idea is brilliant. I hadn t'thought about framing my UX certification as a natural progression from graphic design rather than just a random career change. Did you include actual salary data with specific numbers, or keep it more general? I m'seeing UX roles in my area paying 20-30% more than traditional graphic design positions, so I m'wondering if including those specifics would strengthen my case. Also curious about your program choice - did you go with a bootcamp-style intensive program or a longer community college certification? Trying to figure out what might look most credible to EDD while still being practical for my timeline. Thanks for sharing your success story - it gives me hope that this can actually work!

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