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Just wanted to add my voice to this incredibly helpful thread! I'm new to this community and found Aaron's post while desperately searching for answers after my EDD interview yesterday. Like so many others here, I got the standard "you'll receive a letter in the mail" response and immediately spiraled into worst-case-scenario thinking. Reading through everyone's experiences has been such a relief - it's amazing how this one thread captures the exact anxiety we all go through during this process! Aaron, huge congratulations on your approval! 🎉 Your willingness to come back and update everyone really shows what makes this community special. For anyone else currently in the waiting phase: based on all the experiences shared here, it seems like the key is to remember that EVERYONE gets the same neutral response regardless of outcome, keep certifying while you wait, and check your UI Online account regularly. The waiting is brutal, but these stories give me so much hope that honest cases like layoffs due to downsizing typically work out. I'll definitely update when my letter arrives - this community deserves more success stories to help calm future nerves! Thanks to everyone who shared their experiences. 🙏
Sofia, your message really resonates with me! I literally just joined this community after finding this thread through a Google search about EDD interviews. Had my phone interview this afternoon and got the exact same "wait for the letter" response that everyone here describes. I was immediately convinced it was bad news until I read through all these experiences. It's so comforting to see that this neutral response is genuinely just their standard procedure - not a hint about the outcome at all! Aaron's success story and everyone else sharing their timelines has been incredibly reassuring. I'm also in a downsizing situation, so seeing that these cases typically get approved when you're honest about the circumstances gives me real hope. Definitely planning to follow your lead and update when my letter comes. This community is amazing for providing real experiences instead of just generic EDD website info! 🤞
Just want to echo what everyone else is saying - this thread has been incredibly helpful! I'm also new to this community and found it while searching for EDD interview experiences. Had my phone call yesterday morning and got the same "you'll receive a letter" response that everyone describes. Initially panicked thinking it meant bad news, but reading through all these real experiences has been so reassuring. Aaron, congratulations on your approval! 🎉 It's so great that you came back to update everyone - that kind of follow-through really makes this community valuable. Your timeline (letter in about 4 days, UI Online updating around the same time) gives me a concrete expectation of what to look for. For anyone else currently waiting: the consensus here seems to be that the neutral phone response is 100% standard procedure, not a reflection of the actual decision. The fact that so many people with legitimate layoff situations have gotten approved after the same experience is really encouraging. I'm also dealing with a company downsizing situation, so seeing these success stories gives me hope that honest, qualifying cases do get approved when you explain everything clearly. Will definitely update when my letter arrives to keep this chain of helpful experiences going! Thanks to everyone who shared their stories. 🙏
Freya, I'm so glad this thread found you too! I literally just discovered this community about an hour ago after going down the same Google rabbit hole following my EDD interview this morning. Got the exact same "wait for the letter" response and immediately thought the worst until I started reading everyone's experiences here. It's incredible how much anxiety we put ourselves through when really this is just their standard operating procedure! Aaron's success story and the detailed timeline breakdowns from everyone else have been such a lifesaver. I'm also dealing with a downsizing situation (tech company layoffs), so seeing all these similar cases get approved when people are honest and qualify gives me real confidence. This community is amazing - actual real-world experiences instead of confusing official EDD website jargon! Definitely planning to update when my letter comes to keep this helpful chain going. Thanks to Aaron and everyone else for sharing! 🤞
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One thing I haven't seen mentioned yet - if you're using the Tele-Cert system and you have any weeks that show "disqualification" or other issues on your claim, the phone system might not let you certify for those weeks. In that case, you'll get an error message telling you to contact EDD directly. Also, just a heads up that the phone system sometimes asks you to enter your SSN twice for verification, so don't think you made a mistake if it asks again. And when entering numbers, speak clearly or press the keypad buttons firmly - the voice recognition isn't great and can misinterpret what you're saying. If you're someone who gets anxious about phone calls like I do, it helped me to practice saying my SSN and answers out loud a few times before calling. The whole process is pretty straightforward once you get used to the robot voice!
Thanks for the heads up about disqualification weeks not being able to be certified by phone! That's definitely something I wouldn't have known to expect. The tip about practicing saying your SSN out loud is actually really helpful too - I get tongue-tied on phone calls sometimes and that would probably help me feel more prepared. I'm curious about the voice recognition vs keypad option - can you choose which one to use, or does the system automatically switch between them? I'd probably prefer using the keypad since my phone's microphone isn't always great with automated systems.
You can actually choose between voice and keypad! When the system first connects, it usually gives you the option to "press or say" your responses. I always go with keypad because like you said, the voice recognition can be pretty hit or miss. Just make sure to press the numbers firmly and wait for the confirmation beep before moving on to the next digit. The keypad option is definitely more reliable in my experience, especially if you're calling from somewhere with background noise.
Just wanted to share my recent experience with the Tele-Cert system since I see this thread helped a lot of people! I had to use it last week when my internet was out for three days due to a storm. The phone number (1-866-333-4606) worked perfectly and I was able to certify for both weeks without any issues. The whole process took about 12 minutes - not too bad! I followed the advice from this thread about writing down all my answers beforehand and having my SSN ready, which definitely made it go smoother. One thing I noticed that hasn't been mentioned - the system will actually tell you your next certification date at the end of the call, which was helpful since I couldn't check online. Also, my payment showed up in my account at the same time it normally would have if I'd certified online, so there was no delay. Thanks to everyone who shared their tips and experiences here - it really helped calm my nerves about using the phone system for the first time!
That's awesome that it worked so smoothly for you! I'm glad this thread was helpful - it's always nerve-wracking trying something new with EDD, especially when you're worried about missing deadlines. It's really reassuring to hear that your payment timing wasn't affected at all by using the phone system instead of online. That was one of my biggest concerns when I had to switch to phone certification. Thanks for sharing your experience and letting us know the actual time it took - 12 minutes is totally manageable!
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I work in HR at a mid-size company and we actually went through the Work Sharing enrollment process last year. It's a LOT more complicated than most employers realize! We had to submit detailed workforce plans, prove we could maintain health benefits for reduced-hour employees, show that at least 10% of our workforce would be affected, and get approval from multiple EDD departments. The whole process took about 6 weeks from application to approval. If your employer just handed you a DE 2063 form without mentioning months of preparation and approval processes, they're definitely not enrolled. Real Work Sharing participants have very structured systems in place - we collect forms every Friday, our payroll department verifies hours, I sign them as HR director, and we batch submit them electronically to EDD. My advice: ask your employer specifically "What's our Work Sharing approval number from EDD?" If they can't give you a specific approval number, they're not in the program. File your regular UI claim immediately - you're just delaying benefits by waiting for them to figure this out.
This is incredibly helpful insight from the HR perspective! The specific question about the Work Sharing approval number is brilliant - that's such a concrete way to cut through all the confusion. If they can't provide that number immediately, it's pretty clear they're not actually enrolled. Your description of the actual Work Sharing process (6 weeks approval, structured weekly collection, payroll verification, batch electronic submission) really shows how organized and systematic legitimate Work Sharing programs need to be. It's obvious that employers who are properly enrolled would have very clear procedures and wouldn't be handing out forms with no instructions. I'm definitely going to ask about the approval number when I talk to HR tomorrow. Based on their confusion so far, I'm expecting they won't have one, which means I'll be filing a regular UI claim right away. Thanks for sharing the professional perspective - it really drives home that this isn't something employers can just wing!
I'm a graphic designer too and went through almost the exact same situation last fall! My hours got cut from full-time to part-time and my boss also gave me a DE 2063 form with zero guidance. After weeks of confusion and calling EDD multiple times, I learned that our small agency wasn't enrolled in Work Sharing at all. Here's what I wish I'd known from day one: if your employer can't immediately tell you their EDD Work Sharing approval number and doesn't have a clear weekly submission process in place, they're not in the program. Don't waste time like I did trying to make it work. I ended up filing a regular UI claim online at edd.ca.gov and selecting "reduced work hours" as my reason. The whole application took about 15 minutes, and I started getting partial benefits within two weeks. During bi-weekly certification, I just reported my actual hours worked and gross earnings - EDD automatically calculated my partial benefits to cover about 60% of my lost wages. My advice: forget that DE 2063 form for now and file your regular UI claim today. You can always switch to Work Sharing later if your employer actually gets enrolled (which takes months), but don't miss out on benefits you need right now while waiting for them to figure out a program they clearly don't understand. The regular UI route is honestly much simpler for situations like ours!
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I'm currently going through this exact same situation and this thread has been incredibly helpful! I had my eligibility interview on March 22nd, got approved and paid on March 25th, but then received a notice dated March 24th for ANOTHER interview scheduled for April 1st. Just like everyone else described, it only shows on my claim status page and not on my UI Online homepage. I was panicking thinking I'd somehow mess up my approved claim by missing this second interview, but reading all these experiences has really calmed my nerves. It's so frustrating that EDD's system creates this unnecessary stress with these duplicate notices! I'm going to follow the advice here and trust that since it's not on my homepage and my payments are coming through normally, I can safely ignore this phantom interview. Thank you all for sharing your stories - knowing I'm not alone in dealing with this system glitch makes such a difference!
I'm so glad this thread exists! I just got hit with this same exact issue yesterday - approved and paid on March 26th, then got a duplicate interview notice today for April 3rd that only shows on the claim status page. I was literally about to have a panic attack thinking I'd somehow jeopardize my approved benefits by missing it. Reading everyone's experiences here has been such a relief! It's unbelievable how EDD's system update is causing all this unnecessary anxiety with these phantom interviews. I feel much more confident now just ignoring it since my homepage is clear and my payments are processing normally. This community really saves people from so much stress - thank you all for documenting your experiences!
I'm dealing with this EXACT same situation right now! Got approved and paid on March 27th, then received a duplicate interview notice yesterday for April 5th that only shows on my claim status page but not my homepage. I was absolutely terrified I'd lose my benefits by missing this second interview, but reading through all these experiences has been such a huge relief! It's incredible how many people are getting hit with these phantom interviews since EDD updated their system. The fact that so many of you have successfully ignored these duplicate notices without any issues to your benefits gives me so much peace of mind. I was literally planning to take time off work to attend this fake interview! Thank you everyone for sharing your stories - this thread should be pinned as a resource for anyone dealing with EDD's system glitches. What a mess their automation has created!
I'm so relieved to find this thread! I just received one of these duplicate interview notices today and was completely panicking. Got approved and paid last week, then boom - another interview notice that only shows up on the claim status page. Reading everyone's experiences here has saved me from so much unnecessary stress! It's wild how widespread this system glitch is since their update. I was about to rearrange my entire schedule for what's apparently a phantom interview. This community is amazing - thank you all for sharing your stories and helping newcomers like me navigate EDD's confusing system!
Katherine Shultz
As someone who just joined this community after getting laid off from my restaurant job, reading through Chloe's entire journey from the initial stress to the final approval is incredibly reassuring! I'm currently in week 2 of waiting after my eligibility interview and have been panicking about every little detail. The way everyone here supported each other and shared real experiences (not just generic advice) shows what an amazing resource this community is. @Chloe Green your case gives me hope that honest mistakes and unfair employer practices do get recognized by EDD eventually. The progressive discipline aspect seems super important - my employer also seemed to rush through their "process" before letting me go. Thank you for updating us with the good news and congratulations on getting approved with backpay! Stories like yours are exactly what newcomers like me need to see when we're feeling lost in the system. 🙏
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Sophia Bennett
•Welcome to the community @Katherine Shultz! I'm so glad Chloe's story is giving you hope during what I know is an incredibly stressful time. Week 2 feels like an eternity when you're waiting, but you're still in the early stages based on what I've learned from reading through all these experiences. The restaurant industry can be particularly tough with how they handle terminations, so it's great that you're documenting the rushed process your employer used. That detail about them rushing through their "process" could definitely work in your favor - it sounds similar to how Chloe's employer went from write-up to termination in just days. Keep certifying every two weeks no matter what, and try not to check UI Online too obsessively (easier said than done, I know!). This community really is amazing for getting real experiences rather than generic government website advice. Hang in there and keep us posted on your progress! 🤞
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Amelia Cartwright
Just found this community after being in unemployment limbo for over a month! @Chloe Green your success story is exactly what I needed to read today. I was terminated from my retail job for what they called "cash register discrepancies" but it was really just a few small mistakes during my first month - nothing intentional. Been waiting 4 weeks since my interview and getting more anxious every day. Reading how your employer's rushed discipline process worked against them gives me hope since mine did something similar - they went straight from "verbal warning" to termination with no written documentation or improvement plan. The advice here about continuing to certify and not obsessing over UI Online is so helpful. Thank you for sharing your entire journey and congratulations on the approval with backpay! This community seems like such a lifeline for people navigating this confusing system. 🙏
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Carmella Popescu
•Welcome to the community @Amelia Cartwright! Your situation sounds so frustrating - being terminated for small mistakes during your first month when you're still learning is exactly the kind of unfair treatment that should be overturned. The lack of proper documentation and improvement plan from your employer actually sounds like it could work strongly in your favor, just like it did for Chloe. Four weeks of waiting feels endless, but based on everything I've learned reading through these discussions, you're still within the typical timeframe unfortunately. The "cash register discrepancies" terminology sounds like they're trying to make honest mistakes sound more serious than they were. Keep documenting everything you remember about your termination and the rushed process they used. This community has been such a great resource for understanding what to expect and getting real advice from people who've been through it. Hang in there and definitely keep us updated on your progress! 🤞
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