Member/jazmine Townsend - Claimyr

Jazmine Townsend

2

What are the times of service?

8:0am-8:00pm

Catalina Enriquez

Thank you

4y ago

What are the times of service?

8:0am-8:00pm

Catalina Enriquez

Thank you

4y ago

Aug 13th hit with an identity verification hold even tho all my stuff matched the Id.me. Paid for this & still couldn't get through but once. Call hungup (no fault of this) 20mins in after a 2+hrs wait. Escalation was placed to have my hold removed. Here I am, the 27th with a hold STILL. Today marks 10 business day's & identity department told me yesterday to call Tier 2 back today they can remove it. Welp. We shall see... I understand all the fraud going on, but, for people that all your information matches, makes zero sense. My call(s) are already paid for & just waiting on them to open. POINTERS when on hold the IVR is a tricky system, randomly time to time press a button so it doesn't boot you off.

What time do they start making calls?

Aug 13th hit with an identity verification hold even tho all my stuff matched the Id.me. Paid for this & still couldn't get through but once. Call hungup (no fault of this) 20mins in after a 2+hrs wait. Escalation was placed to have my hold removed. Here I am, the 27th with a hold STILL. Today marks 10 business day's & identity department told me yesterday to call Tier 2 back today they can remove it. Welp. We shall see... I understand all the fraud going on, but, for people that all your information matches, makes zero sense. My call(s) are already paid for & just waiting on them to open. POINTERS when on hold the IVR is a tricky system, randomly time to time press a button so it doesn't boot you off.

What time do they start making calls?

What are the times of service?

What are the times of service?