I'm going through something very similar right now! I quit my retail job in May due to scheduling conflicts that were affecting my health, got a job offer at a local restaurant, did their "trial shift" orientation, and then... nothing. It's been 3 weeks of "we'll call you soon" messages. From what I've learned lurking in this community, you absolutely need to report everything to EDD. Even unpaid orientation counts as work activity that needs to be disclosed. The tricky part is that since you quit your previous job, EDD is going to scrutinize whether you had "good cause" - but unsafe working conditions with documentation should qualify. I ended up calling EDD last week to report my situation. The rep I spoke with said it's better to over-disclose than under-disclose, especially when you're dealing with a voluntary quit. She walked me through exactly what to report during certification and noted in my file that the new employer hasn't provided an actual start date despite completing their hiring process. One tip: when you call EDD, have all your dates ready (quit date, interview date, orientation dates, last contact with new employer). They'll want the complete timeline. Also save screenshots of all those non-responsive emails from your new supervisor - that evidence of their lack of communication might actually help your case. Hope this helps and that we both get some clarity on our situations soon!

I'm also dealing with a somewhat similar situation and wanted to share what I learned from my EDD case worker. When you have overlapping employment situations like this (quitting one job while having a pending offer at another), EDD needs the full picture to make accurate determinations. A few key points based on my experience: 1. The orientation hours absolutely need to be reported, even if unpaid. EDD considers any employer-directed activity as "work" for reporting purposes. 2. Since you quit voluntarily, having documentation of the safety issues you reported is crucial. Make sure you have copies of those emails to HR/management and any responses (or lack thereof). 3. The new employer's lack of communication actually works in your favor - it shows you're not refusing available work, but rather stuck in employment limbo through no fault of your own. 4. When you call EDD, ask them to document the situation in your claim notes. This creates a paper trail showing you proactively disclosed everything. I'd also suggest sending one final email to your new supervisor asking for a definitive start date or clarification of your employment status. If they don't respond within a reasonable timeframe (say, 48-72 hours), you'll have even stronger evidence that this "job" isn't materializing. The key thing is getting ahead of this before EDD discovers the employment activity through their databases. Better to have an initially complex claim that's fully documented than to deal with fraud allegations later. Good luck!

Glad to hear it worked out! This is exactly why I always tell people to wait before panicking with EDD system messages. Their computers are notorious for showing outdated or confusing statuses while the backend processes are still updating. It's frustrating that they don't have better real-time synchronization, but at least now you know for future reference - if you're receiving payments, your claim is active regardless of what weird messages pop up temporarily.

Just wanted to chime in as someone who went through this exact same scenario about 6 months ago! The "reopen claim" message after getting approved and receiving your first payment is definitely a system glitch that seems to happen pretty regularly. I made the mistake of actually clicking "reopen claim" thinking I had to, and it created a whole mess that took weeks to sort out with EDD. My advice: absolutely do NOT click anything - just wait it out like others have said. The fact that you got your $450 payment means your claim is 100% active and working properly. The UI Online portal just takes time to sync up all the different parts of your claim status. Super frustrating but totally normal!

anyone else feel like we need to organize a protest or something? this is getting ridiculous

I've been battling this E314 error for about 3 weeks now and it's honestly driving me crazy. What's really frustrating is that I can see my claim status sometimes, but then when I try to certify or update any info, BAM - E314 error again. It's like the system is teasing me! 😠 Has anyone had any luck getting through to an actual human who could explain what this error code even means? The automated phone system just keeps saying "we're experiencing high call volumes" and then hangs up on me.

I went through something similar last year and it turned out EDD needed to verify my wages through their system called the "Base Period Employer Account Cross-match" or something like that. Basically, your employer reports wages quarterly to the state, and if there's ANY discrepancy between what you claim and what they have on file, they flag it for manual review. In my case, my employer had reported my wages under a slightly different name (they had my middle initial wrong) so the system couldn't match them automatically. Try asking EDD specifically if your wages are showing up in their system and if there are any matching issues with your employer's quarterly reports.

I'm dealing with something similar right now! EDD rejected my pay stubs during my eligibility interview last week and wouldn't tell me exactly what they needed either. After reading through these comments, I'm starting to think it might be a wage matching issue. My previous employer was a small business that was pretty sloppy with their record keeping, so I'm wondering if they reported my wages incorrectly to the state. I'm going to try calling EDD tomorrow and specifically ask if my wages are showing up in their system properly. Has anyone had success getting EDD to tell you over the phone whether there's a wage matching problem? I don't want to waste another interview if I can figure out the root cause first.

I'm reading through all these experiences and honestly feel sick to my stomach because this is exactly the hell I'm trapped in right now. Been calling for 3 weeks straight, over 180 attempts documented, and I've reached a human exactly NEVER. My claim is stuck in some verification loop and meanwhile I'm two weeks behind on rent with an eviction notice sitting on my kitchen table. What really breaks my heart is reading about people taking time off work just to call EDD, or switching their entire phone plans, or developing actual anxiety disorders from this process. We're all here sharing "survival strategies" for reaching our own government like we're prisoners planning an escape. After reading everyone's success stories with Claimyr - people getting through in 20-30 minutes after months of manual hell - I think I need to just accept reality and pay for what should be free. It goes against everything I believe about government services, but I can't lose my apartment over principles while this broken system destroys my life. Thank you to everyone sharing their stories - knowing I'm not alone in this nightmare is literally keeping me sane.

I'm so sorry to hear about your situation Diego - this is absolutely infuriating and heartbreaking. I've been following this thread and seeing everyone's experiences, and it's clear that EDD's phone system is completely broken beyond repair. The fact that you're facing potential eviction while unable to reach the very agency that's supposed to help you is just cruel. After reading through all these stories - people making 400+ calls, tracking attempts in spreadsheets, taking time off work just to dial EDD - it's obvious this isn't just bad customer service, it's systematic failure that's destroying people's lives. I know it feels wrong to pay for government services, but based on what everyone here is saying about Claimyr and similar services, it might be your lifeline right now. Your housing is too important to keep gambling on a system with a 1% success rate. The "free" option literally doesn't work anymore. Document everything you've been through, try contacting your assembly member's office for help, but seriously consider those paid calling services if you're facing immediate crisis. Your mental health and financial survival have to come first, even if the whole situation is completely backwards and wrong.