I just spoke with a edd agent she was extremely rude and told me she was going to put in the notes that I was rude. 5 minutes later I got a email from edd that they can’t verify my identity but I e verified my identity Thru Id me when I initially applied last month. I’ve been paid but I’m trying to request back pay any suggestions for this ?

I found a way to solve EDD identity verification issues, watch this: https://www.youtube.com/watch?v=7cl6JdoDZhI

The representative mustve not liked the conversation y’all had over the phone marked your claim as fraud. That’s exactly what she did .

I’m sorry to hear but I had very rude and unprofessional agent but later I kept trying to speak with other agents and nice, professional specialists assisted me and fixed my claim. Got paid. My advice is to speak to another tier 2 specialist for identifying and then contact your assembly member for help. https://join.claimyr.com/49a083 $5 off Use claimyr is better to speak to another agents as fast as possible

She flagged you

To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

That's absolutely unacceptable behavior from the EDD representative. It sounds like she deliberately flagged your account out of spite, which is a serious abuse of power. Here are some steps you can take: 1) Document everything - write down the exact time/date of the call and what was said, 2) File a complaint with EDD's customer service supervisor about the representative's unprofessional conduct, 3) Contact your local assembly member's office - they have dedicated EDD liaisons who can help resolve these issues, 4) Try calling back to speak with a different representative who can review your account and reverse any fraudulent flags. Since you were already verified through ID.me and have been receiving payments, this is clearly retaliation. Don't let one bad agent derail your legitimate claim!