How to find my lost EDD Customer Account Number for UI claim

Check your old mail! EDD sends the Customer Account Number in the initial approval paperwork - it's on the Notice of UI Award letter (DE 429Z). The number is 10 digits long. If you really lost it, you can call the automated self-service line at 1-866-333-4606, but I'd also check any emails you got from EDD when you first applied.

the account # is also on the continued claim form if u kept any of those. i think you can also just use ur social to register a new account online????

If you've lost your EDD Customer Account Number, you have a few options: 1. Check any paperwork you have from EDD (award letters, continued claim forms, etc) 2. Look for any mailed debit card information if you chose that payment method 3. If you have a previous UI Online account, it may be visible there 4. Call the EDD Contact Center at 1-800-300-5616 (but be prepared for a long wait) Unfortunately, for security reasons, the EDD doesn't include the full account number in emails, and the automated system won't provide it. You'll need to speak with an actual representative to retrieve it if you can't find it in your documents.

I had the exact same problem last month! After trying for days to get through on the phone, I found this service called Claimyr that got me connected to an EDD rep in about 20 minutes. They basically keep dialing for you until they get through, then call you when they have an agent on the line. Saved me hours of frustration. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The rep was able to verify my identity and provide my account number over the phone. Just make sure you have your SSN and other identifying info ready when they connect you.

WHY does EDD make EVERYTHING so complicated?!! I went through this nightmare last year and wasted TWO WEEKS trying to get my account number. Their whole system is BROKEN. Even when you do get through to someone half the time they can't help or give you wrong information. I ended up having to go to the actual office to get mine after multiple reps told me different things. RIDICULOUS!!!

UPDATE: I tried the Claimyr service that @profile2 recommended and it actually worked! Got connected to a rep in about 25 minutes. She asked for my SSN, name, address, and DOB to verify my identity, then gave me my Customer Account Number. I was able to log in and certify right away. Such a relief! Thanks everyone for your help!

wait u can also check the paper mail they send u for certification if u didnt do online only. the account # is at the top of those forms.

For future reference, you can also save your EDD Customer Account Number in your phone's notes or password manager so you always have it handy. I learned this the hard way after going through a similar situation. Also, if you ever move again, make sure to update your address with EDD immediately through UI Online - they'll send new paperwork to your updated address which can save you from this headache again!

Pro tip: If you're having trouble getting through to EDD by phone, try calling right when they open at 8 AM or during lunch hours (12-1 PM) when call volume is sometimes lower. Also, if you have any old text messages from EDD about your claim, sometimes they include partial account info that might help jog your memory. I know it's frustrating but hang in there - you'll get through eventually!

Another option that worked for me - if you have any bank statements showing EDD deposits, the reference number on those transactions sometimes contains your EDD Customer Account Number or can help verify your identity when you call. I had completely forgotten about this until I was desperately searching through my financial records. Also, if you used any tax preparation software like TurboTax or H&R Block to file your taxes and reported your unemployment income, they might have stored some of your EDD information in their system. Worth checking your online tax accounts if you have them!

Just wanted to add one more tip that saved me recently - if you have any email confirmations from when you first submitted your initial UI claim online, sometimes those contain a reference number that EDD can use to look up your account. I found mine buried in my spam folder from back in January. It wasn't the full Customer Account Number, but when I called EDD and gave them that reference number along with my personal info, they were able to pull up my account immediately. Also, if you're still having trouble getting through by phone, try the disability insurance number (1-800-480-3287) - sometimes their reps can transfer you directly to the UI department and bypass some of the busy signals. Good luck to anyone else dealing with this!

This thread is incredibly helpful! I'm dealing with a similar situation right now - lost my EDD paperwork during a recent move and have been panicking about accessing my account. Reading through all these suggestions gives me so much hope. I'm definitely going to try the Claimyr service since calling EDD directly seems like a nightmare, and I'll also check my bank statements and old emails/photos like everyone suggested. It's such a relief to know there are actually multiple ways to recover this information. Thanks to everyone who shared their experiences - you're all lifesavers! 🙏

I went through this exact same situation about 6 months ago and it was such a nightmare! Here's what finally worked for me after trying everything else: I remembered that I had taken a photo of my EDD debit card when it first arrived (just to send to my mom to show her I got approved). The EDD Customer Account Number is actually printed on the debit card itself - it's the long number that starts with your account digits. If you got the EDD debit card and still have it somewhere, check the front of the card! It saved me hours of phone calls. Also, if you threw the card away but remember where, it might be worth digging through old mail/trash if possible. I know it sounds desperate but I was literally about to miss my certification deadline and that card saved me. Hope this helps someone!

This thread has become the ultimate EDD account recovery guide! I'm bookmarking this for sure. Just wanted to add one more tip that helped me recently - if you have a credit monitoring service like Credit Karma, Experian, or any banking app that tracks your transactions, they sometimes categorize and store details about government payments that might include reference numbers. I found my EDD payment details going back months in my Chase banking app under the "Government Benefits" category. Also, for anyone who's tech-savvy, if you use password managers like LastPass or 1Password, sometimes people save their EDD login info there without realizing it. Worth checking! The fact that there are so many different ways to recover this info just shows how poorly designed EDD's system is - but at least we've figured out all the workarounds together! 💪

This thread is absolutely incredible! As someone who works in tech support, I can tell you that this is hands down the most comprehensive troubleshooting guide I've ever seen for recovering lost EDD account numbers. You all have basically reverse-engineered every possible place this information could be stored or accessed. I'm definitely saving this thread to share with friends and family who might face this issue. One small addition from my experience helping others: if you use Google Pay, Apple Pay, or any digital wallet apps, sometimes they store transaction details from EDD payments that include partial account information. Also, if you've ever used any budgeting apps like Mint or YNAB that sync with your bank accounts, they often categorize and store government payment details. The collective problem-solving here is amazing - you've turned what should be a simple account recovery into a masterclass in digital forensics! 🕵️‍♂️

Wow, this thread is a goldmine! I just went through the exact same nightmare last week and I'm so glad I found this. After losing my paperwork in a flood, I was absolutely panicking about missing my certification deadline. What finally worked for me was a combination of tips from this thread - I found an old screenshot buried in my photos from when I first got approved, AND I discovered that my banking app had saved more detailed transaction info than I realized. The EDD deposit had a memo field with my partial account number! For anyone else going through this, don't give up - there are SO many places this info might be hiding. Also wanted to mention that if you have kids or family members who might have helped you with your initial application, check if they have any photos or texts about it. My teenage daughter had actually taken a photo of my approval letter to send to her grandma months ago! Sometimes the solution is in the most unexpected places. This community is amazing - thanks everyone for sharing your detective work! 🙏