It’s random. You can ask tier 1 to tier 2 or sometimes tier 2 answers directly.
If you what to try claimyr
$5 off ( copy and paste)
https://join.claimyr.com/49a083
Did you speak with tier 1 or tier 2 about that?
I don’t understand why requires an to backdate. Is this new rule?
People just backdated without as far as I know.
I would speak with many tier 2 until I can have someone really nice to help my without thing.
Or try to on website.
Visit Ask to request to your claim. Select Unemployment Insurance Benefits, then Questions, then the Effective Date of my UI Due to COVID-19.
May I ask your type and when you applied for unemployment?
Is that ?
Same with me I been asking to be back dated since June an still have not been havent heard from them at all an on the phone they say I have to just waite, I ask on ask an I call to.
It’s general issues. Not a special department and a same number we call ourselves to apply a claim, change an address, backdate, all.
Just tier 2 has more ability than tier 1
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
I've been struggling with this same issue for weeks! After reading through all these experiences, it seems like persistence is key. Has anyone had success with the "ask to speak to a supervisor" approach when you get tier 1? I'm wondering if that might be another way to get escalated to tier 2 without having to keep calling back. Also, for those who successfully got through to tier 2, what time of day did you call? I'm trying to figure out if there are better windows when tier 2 reps are more likely to pick up directly.
Great question about timing! I've had better luck calling right when they open at 8 AM or around 12-1 PM when there might be shift changes. For the supervisor approach, I've tried that but sometimes tier 1 reps will just say supervisors aren't available. What I found works better is being specific about your issue - if you mention something complex like "ID verification" or "overpayment review" they're more likely to you to tier 2 since those require specialized knowledge. Also, don't give up if the first tier 1 rep won't you - hang up and try again with a different rep. Some are more willing to help than others!
Tom Maxon
I found a way to solve reaching tier 2 representatives, watch this: https://www.youtube.com/watch?v=vlLXeu745pM
0 coins
Katie Lopez
It’s random. You can ask tier 1 to tier 2 or sometimes tier 2 answers directly. If you what to try claimyr $5 off ( copy and paste) https://join.claimyr.com/49a083
2 coins
Emmanuel Betts
•I called and they told me that i have to wait on an to my how do i avoid tht
1 coin
Katie Lopez
•Did you speak with tier 1 or tier 2 about that? I don’t understand why requires an to backdate. Is this new rule? People just backdated without as far as I know. I would speak with many tier 2 until I can have someone really nice to help my without thing.
1 coin
Katie Lopez
•Or try to on website. Visit Ask to request to your claim. Select Unemployment Insurance Benefits, then Questions, then the Effective Date of my UI Due to COVID-19. May I ask your type and when you applied for unemployment? Is that ?
1 coin
Emmanuel Betts
•I backdated my on ask in early august and just now today still no then i was told to call and then no help
2 coins
Katie Lopez
•I see…Edd makes it hard but other people got backdated so you will
1 coin
Doris Montes
•Same with me I been asking to be back dated since June an still have not been havent heard from them at all an on the phone they say I have to just waite, I ask on ask an I call to.
1 coin
Thomas Henry
•I've been waiting too. Called yesterday and said she submitted my and they will send a to me in no more than 15 days....
1 coin
Alexis S Watson
•What department is tier 2 claims specialist?
1 coin
Katie Lopez
•It’s general issues. Not a special department and a same number we call ourselves to apply a claim, change an address, backdate, all. Just tier 2 has more ability than tier 1
1 coin
Tom Maxon
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
0 coins
Sophia Rodriguez
I've been struggling with this same issue for weeks! After reading through all these experiences, it seems like persistence is key. Has anyone had success with the "ask to speak to a supervisor" approach when you get tier 1? I'm wondering if that might be another way to get escalated to tier 2 without having to keep calling back. Also, for those who successfully got through to tier 2, what time of day did you call? I'm trying to figure out if there are better windows when tier 2 reps are more likely to pick up directly.
0 coins
Chloe Robinson
•Great question about timing! I've had better luck calling right when they open at 8 AM or around 12-1 PM when there might be shift changes. For the supervisor approach, I've tried that but sometimes tier 1 reps will just say supervisors aren't available. What I found works better is being specific about your issue - if you mention something complex like "ID verification" or "overpayment review" they're more likely to you to tier 2 since those require specialized knowledge. Also, don't give up if the first tier 1 rep won't you - hang up and try again with a different rep. Some are more willing to help than others!
0 coins