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Keisha Robinson

Found money on my expired EDD card from 2023 - can I still access these funds?

I just discovered something strange and need advice. I had unemployment benefits way back in 2000 (yes, 23 years ago!), and out of curiosity, I called the number for my EDD debit card that expired in May 2023. To my complete shock, the automated system told me there's still money on it! I had no idea there was any balance left. Has anyone dealt with accessing funds on an expired EDD card? Is there a way to get this money transferred or get a replacement card? I'm worried the funds might be gone for good since the card is expired. Any guidance would be super appreciated!

same thing happened to my cousin!! she had like 900 bucks sitting there from 2017 claims lol... i think u can get a new card sent to you by calling Bank of America EDD customer service. dont call regular B of A, make sure its the EDD specific number

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Thanks! Do you happen to know the specific number I should call? And did your cousin actually get her money or did they give her a hard time about it being so old?

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Those funds are still yours even if the card is expired. The money doesn't expire, just the physical card. You'll need to contact Bank of America EDD customer service at 1-866-692-9374 to request a replacement card. They'll verify your identity and send a new card to your address on file. If you've moved since 2000, you might need to update your address information, which could require contacting both Bank of America and EDD. Be prepared to verify your identity with both. Also worth noting that if the funds have been sitting untouched for many years, they might have been transferred to the state's unclaimed property division. You can check that at https://www.claimit.ca.gov/ as well.

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Thank you so much for this detailed info! I'll definitely call that Bank of America EDD number tomorrow. I have moved multiple times since 2000 so I'll make sure to have my ID ready to verify and update my address. I'll also check that unclaimed property site - never thought about that possibility.

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I WISH YOU LUCK BUT DON'T GET YOUR HOPES UP!!! EDD and Bank of America are NOTORIOUS for making everything difficult. I had money on an expired card from just 2 years ago and they made me jump through SO MANY HOOPS to get it. First they said they couldn't verify my identity, then they said they needed verification from EDD, then EDD said I needed Bank of America to initiate the request... it was a complete nightmare circular reference!!! 🤬

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not everyone has bad experiences, i got a replacement card pretty easily last year. just be nice to the rep and have your info ready

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Well GOOD FOR YOU but that doesn't mean the system isn't broken for MOST people!!! And being "nice" to the rep has NOTHING to do with their broken systems!!!!

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I work with unemployment claims and can clarify a few things: 1. Pre-2011, EDD used paper checks, not debit cards. The Bank of America EDD cards weren't introduced until 2011. 2. If you truly had benefits in 2000, then received a card that expired in 2023, this suggests you had a more recent claim (perhaps during COVID) that you might not be remembering correctly. 3. Either way, the funds don't expire, and you can request a replacement card. Just note that cards are now issued by Money Network, not Bank of America (the switch happened in 2022). Contact EDD first to verify which claim these funds are from and then they'll direct you to the right card issuer for replacement.

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Oh wow, that's interesting! Maybe I'm mixing up my dates. I definitely remember being on unemployment around 2000, but perhaps I had another claim later that I'm forgetting about? That would explain the card. I'll contact EDD first as you suggested to figure out what's going on. Thanks for the clarification about Money Network too - I had no idea they switched from Bank of America.

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If you're having trouble reaching EDD by phone (which is extremely likely), I finally had success using a service called Claimyr after wasting days trying to get through. It basically holds your place in line and calls you when an EDD agent is available. Saved me hours of frustration when I needed to sort out issues with my old claim. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

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Thanks for the tip! I've been dreading the phone calls because I remember how impossible it was to get through years ago. I'll check out that service if I start running into walls trying to reach them.

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does that service actually work? seems sketchy to pay just to talk to edd

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It worked for me after I spent literally 3 days trying to get through myself. I was desperate and it connected me in about 25 minutes when I had been getting the "too many callers" message for days. Worth it to get my issue resolved.

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Anyone else notice that unemployment seems to be a confusing mess no matter what decade you're dealing with it? 😂 I had claims in 2009, 2015, and 2021, and each time the system was completely different but equally frustrating!

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lol so true. and they always manage to make the "improvements" more complicated than before

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UPDATE: I called EDD this morning and finally got through after about an hour on hold. Turns out I did have a more recent claim in 2019 (completely forgot about a brief layoff) and that's what the card was from. They transferred me to Money Network who is sending me a replacement card! Should arrive in 7-10 business days. Thanks everyone for your help figuring this out!

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Great news! Glad you were able to get it sorted out. When you get the new card, make sure you transfer the funds to your bank account right away so you don't forget about them again.

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WOW you got lucky they didn't make it more difficult!! Congrats! 👍

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That's awesome that you got it resolved so quickly! I'm dealing with a similar situation - found an old EDD card from 2020 that I thought was empty. Your post inspired me to call and check the balance. Turns out there's about $300 still on there! I'm going to follow the same steps you did. Thanks for sharing your experience and the update - it gives me hope that this won't be as complicated as I feared.

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