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Chloe Taylor

EDD requesting proof of social security ownership - confused about this requirement

I received a message in my UI Online inbox yesterday asking me to provide 'proof of social security ownership' within 10 days or risk disqualification. I've never heard of this requirement before and I'm totally confused about what they actually want from me. I already verified my identity through ID.me when I first applied in January. Is this something new? What documents would even count as 'proof of social security ownership'? Has anyone else been asked for this?

ShadowHunter

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i got the same thing last week!! so annoying they keep asking for more stuff. i think they just want your ss card or maybe birth certificate again? idk why they need it AGAIN tho

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Chloe Taylor

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I already uploaded both of those documents during ID.me verification. It's frustrating they need it twice. Did you end up sending yours in already?

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Diego Ramirez

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This is actually a legitimate request that EDD sometimes makes when they need to verify that you're the actual owner of the Social Security Number used in your claim. The most common documents they accept as proof include: 1. Your actual Social Security card (front and back) 2. A W-2 or 1099 from the previous year showing your SSN 3. A pay stub showing your complete SSN (not just last 4 digits) 4. An official letter from the Social Security Administration addressed to you Don't ignore this request - it has a strict deadline and they will disqualify your claim if you don't respond. Upload the documents through your UI Online portal under the Document Upload section.

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Chloe Taylor

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Thank you so much for the detailed explanation! I'll scan my SS card tonight and upload it. Do you know if they typically approve the claim quickly after receiving this, or is there usually another wait period?

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I went through this exact same thing in February. It's super confusing because they use this weird phrasing "proof of social security ownership" instead of just saying "we need to see your social security card." I sent in my SS card and a W-2 just to be safe, and they processed it within about 4 days. The most stressful part was there's no confirmation that they received your documents properly, so I was anxious the whole time.

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Sean O'Connor

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they did this to me too but then disqualified me anyway claiming I didn't respond in time even though I DEFINITELY uploaded everything within 5 days!!!!

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Zara Ahmed

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This is actually a really common verification step when EDD detects potential identity issues or when your SSN has been used on multiple claims (which happens a lot with identity theft). The frustrating thing is that even after you submit these documents, you'll likely face delayed payments until they fully verify everything. If you need to actually speak to someone at EDD about this, good luck getting through their phone system. I got so fed up with the endless busy signals that I finally used a service called Claimyr (claimyr.com) that got me connected to an EDD rep within about 20 minutes. They have a demo video of how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. It saved me weeks of stress because the rep was able to verify that my documents were received and being processed.

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Luca Conti

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I can second this recommendation. The EDD phone system is literally impossible to get through during high volume periods. I used Claimyr last month when I had a similar verification issue and got through to a rep who actually fixed my problem on the spot.

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Nia Johnson

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THEY'RE DOING THIS TO EVERYONE RIGHT NOW!!!! It's part of their new fraud detection system. I work at a job center and we've had dozens of people coming in confused about this exact same request in the past two weeks. Just upload your SS card and be done with it. If they don't accept it (which sometimes happens if the image isn't clear), they'll send another notice. The whole system is RIDICULOUS and they keep changing requirements without properly explaining anything to claimants.

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Chloe Taylor

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Thanks for the insider perspective! It's good to know I'm not being singled out. I just wish they were clearer about what they needed in the first place.

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ShadowHunter

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so did everyone get approved after sending in there ss card??? im still waiting and its been 6 days

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Mine took exactly 4 business days (so not counting weekend). You should see an update soon, but don't be surprised if it takes up to 10 business days. EDD is notorious for taking the maximum time allowed.

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CyberNinja

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wait so is this different from the identity verification we already did? my cousin told me this might be a scam email because EDD already verified me through ID.me so why would they need more proof?

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Diego Ramirez

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It's not a scam if it came through your official UI Online inbox (not regular email). ID.me verifies your general identity using various documents, but this specific request is to verify ownership of the specific Social Security Number on your claim, which is a separate verification process.

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Sean O'Connor

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This just reminds me of when my sister got her benefits denied last year because she sent in a photocopy of her SS card instead of taking a photograph of the actual card. EDD said the photocopy wasn't acceptable as "proof of ownership" even though it was literally the same document just scanned differently. She spent 3 MONTHS trying to get this sorted out. Be very careful about exactly how you submit your documents.

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Chloe Taylor

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That's incredibly frustrating! Thanks for the warning - I'll make sure to take a clear photo of my actual card rather than using a scan.

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Luca Conti

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Just to add some clarity here: "Proof of social security ownership" is EDD's awkward way of asking you to prove that you are the legitimate owner of the SSN used on your claim. This is distinct from identity verification (ID.me), which confirms you are who you say you are. The most important thing is to respond within the deadline. Upload a clear, readable image of your social security card through UI Online, and if possible, also include a recent W-2 or pay stub showing your SSN. Make sure to check your UI Online inbox daily after submitting, as they sometimes request additional documentation if what you sent wasn't sufficient.

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ShadowHunter

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thx for explaining the difference! i was confused why they needed both verifications

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Vince Eh

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I just went through this exact same process two weeks ago and wanted to share what worked for me. I was initially confused too because the wording "proof of social security ownership" is so vague. Here's what I did: I took a high-quality photo of both the front AND back of my social security card using my phone (make sure all text is clearly readable), and also uploaded my most recent W-2 that shows my full SSN. I submitted both documents through the UI Online portal under "Document Upload." The key things I learned: - Don't use photocopies or scans - take actual photos of the physical documents - Make sure the lighting is good and there's no glare - Submit it as soon as possible, don't wait until the deadline My documents were approved in exactly 5 business days, and my payments resumed the following week. The whole process was stressful but straightforward once I understood what they actually wanted. Good luck!

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This is super helpful, thanks for the detailed breakdown! I was definitely overthinking this. Quick question - when you say "back of the social security card," is there actually important info on the back? Mine just looks blank except for some fine print about it being a federal document. Should I still include a photo of the back even if it appears mostly empty?

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Zoe Papadakis

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Yes, definitely include the back even if it looks mostly blank! EDD wants to see both sides to verify it's an authentic social security card. The back typically has security features and text that help confirm legitimacy, even if it's just the standard federal document language. I've seen people get their submissions rejected for only sending the front, so it's better to be safe and include both sides like @07b287d6d5af suggested.

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Nia Thompson

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I'm going through this same situation right now and this thread has been incredibly helpful! Just wanted to add that when I called EDD (after waiting on hold for 2 hours), the representative told me this "social security ownership" verification is now standard for all new claims filed after December 2024. She said it's part of their enhanced fraud prevention measures. One thing that hasn't been mentioned - if you've recently moved or your address doesn't match what's on file with Social Security Administration, you might need additional documentation. The rep suggested also including a recent bank statement or utility bill to confirm current address if there's any discrepancy. Also, pro tip: take the photos in natural daylight near a window rather than using flash or indoor lighting. The contrast comes out much better and they're less likely to reject it for poor image quality.

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Lucas Schmidt

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This is really valuable info, thank you! I had no idea this was now standard for all new claims - that explains why so many people are dealing with this suddenly. The tip about natural lighting is great too. I was planning to just use my phone's flash but I'll definitely try taking the photos by a window instead. Did the rep give you any timeline for how long the verification typically takes once they receive the documents?

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Kayla Jacobson

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I just dealt with this exact same request last month and wanted to share my experience to hopefully help others avoid the mistakes I made. Initially I was really confused by the "proof of social security ownership" language too - it's such an odd way to phrase it. I ended up calling the EDD customer service line (took forever to get through) and the rep explained that this is completely separate from the ID.me verification we all did when applying. Here's what I learned the hard way: - They want to see your PHYSICAL social security card, not just any document with your SSN on it - Take photos, don't scan - apparently their system processes photos better - Include both front and back of the card even though the back looks mostly blank - Make sure your photos are crystal clear - they rejected my first submission because one corner was slightly blurry After I resubmitted with better quality photos, it took exactly 7 business days for them to approve it and another 2 days for my payments to resume. The whole process was nerve-wracking but once you know what they actually want, it's pretty straightforward. One last tip: save copies of what you submit and take screenshots showing the upload was successful. There's no confirmation email so having your own record is important if any issues come up later.

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Carmen Vega

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Thank you so much for sharing your experience! This is exactly the kind of detailed info I needed. I'm definitely going to follow your advice about taking clear photos instead of scanning, and saving copies of everything I submit. The tip about taking screenshots of the successful upload is really smart too - I wouldn't have thought of that. It's reassuring to hear that once you got the photos right, the approval process was relatively quick. Did you have to do anything special to make sure the photos were "crystal clear" or just use good lighting and hold the camera steady?

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