EDD payment sent but missing from Money Network card - check or wrong deposit method?

same thng happened 2 me last year. check ur settings in UI online under payment preferences. u might have direct deposit set up & forgot

There are a few possibilities here: 1. Sometimes there's a 24-48 hour delay between when EDD issues the payment and when it posts to your Money Network card. I'd wait one more business day before getting too worried. 2. Check your payment preferences in UI Online. Click on "Payment Methods" under "More Services" to see if you have direct deposit set up. If so, it will show the last 4 digits of the account. 3. If the payment preference shows Money Network but the funds aren't there, call Money Network customer service at 1-866-898-2213 to verify if they see a pending deposit. 4. In rare cases, EDD will issue a paper check if there's a flag on your electronic payment method, but this is uncommon with an active Money Network card.

The EDD system is totally broken. They're probably "reviewing" your payment for no reason and didn't bother to tell you. I had THREE payments randomly sent as checks even though I had a card. No notification, no explanation, nothing. Then they took 2 weeks to arrive. CALL THEM!!!

I work with EDD claims regularly and can tell you that UI Online actually has a section where you can see exactly how each payment was sent. Go to Payment Activity, find the payment in question, and click on "Payment Details" - it should show the payment method selected. If it says "Debit Card," it was sent to Money Network. If it says "Check," they mailed a paper check. If it says "Direct Deposit," it went to a bank account. If it's showing as sent to your debit card but not appearing, there are three common reasons: 1. Processing delay (1-2 business days) 2. A hold on the Money Network side (call them directly) 3. Your card might be inactive or have reached a balance limit I'd recommend calling Money Network first since it's easier to get through to them than EDD. If they don't see the pending deposit after 48 hours, then you definitely need to contact EDD.

Have you tried using the AskEDD feature online? Sometimes faster than calling. But honestly waiting another day is probably all you need to do. The system always says "paid" before the money actually shows up.

If you're trying to reach EDD by phone, I highly recommend using Claimyr (claimyr.com). I was in the exact same situation last month - payment showed sent but wasn't on my card. I tried calling EDD for 3 days with no luck, then used Claimyr and got connected to an agent in about 20 minutes who confirmed my payment had actually been sent to my old card that was reported stolen! They had to cancel that transaction and reissue it to my new card. There's a video that shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Seriously saved me from missing rent. The agent told me this happens pretty often with replacement cards.

Just wanted to give you an update, I had a very similar issue last week. Called Money Network this morning and they told me the payment WAS actually pending on my account but wouldn't be visible until it fully processed. The customer service rep said sometimes the UI Online system shows "paid" status before it completes the full transfer to Money Network. My payment showed up today, about 48 hours after UI Online said it was issued. Hang in there!

UPDATE: Problem solved! After I called Money Network, they confirmed the payment was actually sent to my old card number (the stolen one). The rep was super helpful and said this happens frequently with replacement cards. They're canceling that transaction and EDD will automatically reissue the payment to my current card within 2-3 business days. Thanks everyone for your help!

So glad you got this resolved! This is exactly why I always recommend calling Money Network first before panicking about EDD - they're way easier to reach and can usually tell you exactly what's happening with your payment. The replacement card issue is super common and it's frustrating that the systems don't sync up automatically. Hopefully the reissue comes through quickly for you!

This is such a great resource! I'm dealing with a similar situation right now where my payment shows as issued but hasn't hit my card yet. Reading through all the responses here has really helped me understand the process better. It sounds like calling Money Network directly is definitely the way to go - I had no idea they could see pending transactions that aren't visible on the card yet. Thanks to everyone who shared their experiences, especially Emma for keeping us updated on how it got resolved!

This whole thread is incredibly helpful! As someone who's been on unemployment for about 6 months now, I can confirm that the Money Network delays are super common. I've had probably 4-5 payments that showed "issued" in UI Online but took 2-3 days to actually appear on my card. The key thing I learned (the hard way) is to always call Money Network first - their customer service is actually pretty decent and they can see pending transactions that don't show up in your balance yet. Also, for anyone else reading this, ALWAYS update your payment method in UI Online when you get a replacement card! I made that mistake once and had the same issue as Emma. The EDD system doesn't automatically know about your new card number even if Money Network issued it. Great job getting it sorted out!

This thread has been incredibly educational! I'm fairly new to receiving EDD benefits and had a similar scare about a week ago when my payment showed as issued but didn't appear on my Money Network card for almost 72 hours. Reading through everyone's experiences here really helped me understand that these delays are actually pretty normal. The advice about calling Money Network first instead of EDD is spot on - I was able to get through to them in about 10 minutes and they confirmed my payment was just processing. It's also really helpful to know about the Payment Details section in UI Online that shows exactly how each payment was sent. Thanks to everyone who shared their knowledge, and Emma, glad you got your issue resolved! This community is such a great resource for navigating all the confusing aspects of the EDD system.

This thread is a goldmine of information! I just started my EDD claim process last month and honestly had no clue about any of these Money Network nuances. The fact that there can be 24-48 hour delays even when UI Online shows "paid" is something I wish I'd known earlier - I was panicking when my first payment took two days to show up! The advice about calling Money Network directly at 1-866-898-2213 instead of trying to reach EDD is incredibly valuable. I also had no idea about the Payment Details feature in UI Online that shows exactly where each payment was sent. Bookmarking this whole discussion for future reference. Emma, so glad you got everything sorted out - your updates throughout the thread were really helpful for understanding the whole process!