EDD not answering - need to update info before they close! Help!

I found a way to solve EDD phone call difficulties, watch this: https://www.youtube.com/watch?v=VNdOAuV5ftI

Ugh, EDD is the worst! I've been trying to get through for weeks. It's like they don't want us to actually talk to anyone. Good luck, hope you have better luck than me!

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI

Pro tip: if you cant get through on the main line, try calling one of their auxiliary numbers and ask to be transferred. Sometimes works for me!

I feel your pain, OP. The EDD system is so broken. I've been dealing with them for months and it's been a nightmare. Hang in there!

Here's what I've learned after dealing with EDD for way too long: • Best times to call are usually Tuesday-Thursday, either right when they open or about an hour before closing • Use the prompts for a new claim even if you're not filing one - sometimes gets you to a person faster • Be persistent! It might take 20+ calls to get through • Have all your info ready when you do get someone • Ask for a callback number or direct extension if possible • If all else fails, contact your local assembly member's office. They can sometimes intervene Hope this helps someone! It's a frustrating process but don't give up.

have you tried emailing them? sometimes that works better than calling

EDD BE LIKE: *phone rings* *ignores* *goes back to scrolling TikTok* 🤣🤣🤣

Anybody else think its crazy that in 2023 we still have to deal with this? Like, haven't they heard of chatbots or online systems? smh

I work in a call center (not EDD) and I can tell you that the end of the day is usually the worst time to call. Everyone panics and tries to get through before closing. Try early morning if you can!