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EDD not answering - need to update info before they close! Help!

Hey everyone, I'm having trouble with EDD. I called them to update some information, but I'm not getting through. They close in an hour and I'm worried I'll miss my chance. Has anyone had luck getting through to them lately? Any tips on the best time to call or how to get someone on the line?

Tom Maxon

I found a way to solve EDD phone call difficulties, watch this: https://www.youtube.com/watch?v=VNdOAuV5ftI

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Diego Vargas

Ugh, EDD is the worst! I've been trying to get through for weeks. It's like they don't want us to actually talk to anyone. Good luck, hope you have better luck than me!

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Anastasia Fedorov

Same here! Its like playing the lottery trying to get through to them šŸŽ°

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6M

StarStrider

Have you tried calling right when they open? I heard thats the best time

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Diego Vargas

Yeah, I've tried everything. Early morning, late afternoon, even tried different days of the week. No luck so far šŸ˜«

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Sean Doyle

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI

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Zara Rashid

Sounds too good to be true. Has anyone else tried this?

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Luca Romano

$20? That's ridiculous. EDD should make it easier to contact them without having to pay extra šŸ™„

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Sean Doyle

I know it sounds sketchy, but I swear it worked for me. After weeks of trying, I was desperate enough to try anything. It's not ideal to pay, but it saved me so much time and stress.

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Nia Jackson

How long did you have to wait after using the service?

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Sean Doyle

It took about 2 hours total, but I didn't have to sit there listening to hold music. They called me when an agent was on the line.

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Mateo Hernandez

Pro tip: if you cant get through on the main line, try calling one of their auxiliary numbers and ask to be transferred. Sometimes works for me!

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CosmicCruiser

I feel your pain, OP. The EDD system is so broken. I've been dealing with them for months and it's been a nightmare. Hang in there!

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Chloe Anderson

Thanks for the support. It's frustrating but good to know I'm not alone in this struggle.

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Aisha Khan

Here's what I've learned after dealing with EDD for way too long: ā€¢ Best times to call are usually Tuesday-Thursday, either right when they open or about an hour before closing ā€¢ Use the prompts for a new claim even if you're not filing one - sometimes gets you to a person faster ā€¢ Be persistent! It might take 20+ calls to get through ā€¢ Have all your info ready when you do get someone ā€¢ Ask for a callback number or direct extension if possible ā€¢ If all else fails, contact your local assembly member's office. They can sometimes intervene Hope this helps someone! It's a frustrating process but don't give up.

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Ethan Taylor

This is gold! šŸ’Æ Thanks for sharing your wisdom

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Yuki Ito

Great advice! I'd add: keep a log of all your calls and who you talk to. It helps if you need to escalate later.

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Carmen Lopez

have you tried emailing them? sometimes that works better than calling

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Chloe Anderson

I didn't even know they had an email option. Do you have the address?

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Carmen Lopez

Sorry, my bad. I was thinking of a different agency. EDD doesn't have a public email for claims issues šŸ¤¦ā€ā™‚ļø

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Andre Dupont

EDD BE LIKE: *phone rings* *ignores* *goes back to scrolling TikTok* šŸ¤£šŸ¤£šŸ¤£

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QuantumQuasar

LMAO too real šŸ˜‚

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Zoe Papanikolaou

this made me laugh and cry at the same time

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Jamal Wilson

Anybody else think its crazy that in 2023 we still have to deal with this? Like, haven't they heard of chatbots or online systems? smh

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Mei Lin

I work in a call center (not EDD) and I can tell you that the end of the day is usually the worst time to call. Everyone panics and tries to get through before closing. Try early morning if you can!

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Chloe Anderson

Thanks for the insider info! I'll try calling first thing tomorrow.

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