EDD keeps sending me to UI instead of SDI - doctor's note already submitted but they want it again?

I found a way to solve EDD disability claim communication issues, watch this: https://www.youtube.com/watch?v=L2naefK2UDk

Ugh, I feel your pain! 😫 The EDD system is such a mess. I had the same issue last year. Keep calling and insist on being transferred to the disability department. It might take a few tries, but don't give up!

Have you tried faxing your doctor's note again? Sometimes their system doesn't update properly and you gotta send things multiple times. It's annoying but might help speed things up.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI

Here's what you need to do to make sure you're talking to the right department: 1. Call the main EDD number 2. When the automated system asks why you're calling, say "Disability" 3. If you get transferred to unemployment, politely but firmly explain that you need to speak with someone in the disability department 4. If they try to transfer you back, ask to speak with a supervisor 5. Keep detailed notes of each call (date, time, who you spoke with) 6. If all else fails, contact your local state representative's office. They can often help cut through the red tape Hope this helps! The system is a nightmare, but don't give up. You'll get there eventually!

have u tried using the online portal? sometimes u can upload documents there and it might be faster than waiting on the phone

lmao welcome to the wonderful world of government bureaucracy 🤡 where nothing makes sense and the rules are made up

Pro tip: If you can't get through on the phone, try reaching out on social media. Sometimes their Twitter support is surprisingly helpful!

Ive been dealing with this exact issue for MONTHS. its like they dont even read the notes in our files. im so fed up with the whole system tbh

Anyone else notice how the EDD seems to be getting worse instead of better? You'd think after all the issues during covid they'd have improved their systems by now 🤔