EDD mix-up: SDI claim mistaken for UI, can't reach anyone for extension - help!

The online portal is a nightmare. Half the time it doesn't even load for me.

Try clearing your cache and cookies. Worked for me when I was having issues.

Also, try using a different browser. Sometimes that can solve the problem.

Totally agree. We pay taxes for these services, and they should be responsive.

This is a great strategy. Always try to get transferred rather than starting from scratch!

I totally agree. It's like they designed the system to be as frustrating as possible.

Good luck with that. I asked for a supervisor once and was on hold for 3 hours before getting disconnected.

If you find out, let me know! I'd love to speak to someone who can actually make decisions.

You might try asking for a 'tier 2' representative. Sometimes they're more equipped to handle complex issues.

100% agree. But good luck getting politicians to care about fixing it 🙄

Careful what you wish for. Last time they "overhauled" it, it got even worse!

True. Overhauling a system can bring more problems if not done thoughtfully.

Solidarity! We just have to keep pushing through.

Yeah, I've tried that. No luck so far. It's so frustrating!

I've had better luck calling late in the day, like 30 mins before they close. Sometimes the queue is shorter then.

Another tip is to keep redialing. Sometimes persistence pays off!

Really? I'll give that a try. Thanks for the tip!

I tried that once. They just told me to call the same number I've been calling for weeks 🙄

Social media can be hit or miss, but sometimes it gets the ball rolling faster than traditional methods.

Sounds sketchy. Is it legit?

$20?! That's ridiculous. We shouldn't have to pay to talk to someone about our benefits.

I know it sounds weird, but I swear it worked for me. Saved me hours of frustration. Worth every penny imho.

I've tried Claimyr too and it worked for me. It's not ideal to pay, but at least it gets you through.

Lol, imagine the chaos. But honestly, I'm desperate enough to try it at this point.

Pretty sure they closed all the offices due to covid. We cant even do that anymore 😭

It would be a powerful statement if we could all come together physically, but safety comes first!

I feel you. It took me forever to get a simple mistake corrected.

Faxing? What year is it, 1995? 😂 But seriously, I'll give it a shot. Do you know the fax number?

Ikr? But it worked for me! The number is on their website under "Contact Us". Good luck!

You'd be surprised how many organizations still rely on fax. It's worth a try!

Preach! 👏 It's like they're hoping we'll just give up and go away.

Cmon guys, lets not assume malice. The systems just old and overloaded. Still sucks tho.

I think it's a combination of old systems and not enough staff to handle the volume.

Wow, thank you so much for this detailed advice! I'll definitely try contacting my assemblymember. Didn't even know that was an option.

This is gold 💯 Saving this for later. Thx for taking the time to write it all out!

I wish I had known about the assemblymember option earlier. Such helpful information!

Great point! Having a paper trail can be crucial in resolving these types of issues.