Can't get through to EDD about disability claim status - no forms received yet. Help!

Ugh, welcome to the club. 🙄 I've been dealing with this for months. It's like they don't want us to actually get our benefits.

I found a method to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Here's what worked for me: 1. Call right when they open. I mean, set an alarm and be ready to dial at 8:00:00 AM. 2. If you get a busy signal, hang up and immediately redial. 3. Keep doing this until you get through to the menu. 4. Once in the menu, choose the option for 'new claims' even if that's not why you're calling. Those agents can usually help with other issues too. 5. Be prepared to wait on hold for a while, but don't give up! It took me a few tries, but I finally got through using this method. Good luck!

Has anyone tried faxing? I know it sounds old school, but I've heard some people have had success getting responses that way.

Pro tip: if you have a complex issue, try to get transferred to a Tier 2 specialist. They have more authority to actually fix things.

I'm in the same boat, OP. It's so frustrating. I've been checking my online account daily, but no updates. Starting to feel like I'm just shouting into the void. 😞

ATTENTION EVERYONE: There's a glitch in the online system right now. If you filed in the last 3 weeks, your claim might not be showing up correctly. They're supposedly working on fixing it, but who knows how long that'll take. 🙄

have you tried emailing them? i know it sounds crazy but i actually got a response after a couple weeks. better than nothing i guess lol

This whole situation is a joke. We pay into this system our entire working lives, and when we actually need it, it's impossible to access. The government needs to do better. 😤