Can't get through to EDD about disability claim status - no forms received yet. Help!
Hey everyone, I'm having trouble with my disability claim. I filed a while ago and haven't received any forms or updates yet. I've been trying to call to find out what's going on, but I can't get through. Has anyone else experienced this? Any advice on how to actually reach someone?
27 comments
Oliver Fischer
Ugh, welcome to the club. 🙄 I've been dealing with this for months. It's like they don't want us to actually get our benefits.
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Natasha Petrova
Months? I'm going on a year now. This system is so broken its not even funny anymore.
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Javier Morales
A year?! That's insane. Have you tried contacting your local representative? I've heard that can sometimes help speed things up.
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Natasha Petrova
Yeah, I tried that. Got a generic response saying they'd 'look into it'. Still waiting... 🙃
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Emma Davis
I found a method to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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GalaxyGlider
Sounds too good to be true. Has anyone else tried this?
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Malik Robinson
$20 just to talk to someone? That's ridiculous. The system is so broken we have to pay just to get basic service. 😡
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Emma Davis
I know it sounds sketchy, but I swear it worked for me. After weeks of trying, I finally got through and got my issue resolved. Worth every penny imho.
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Isabella Silva
How long did you have to wait once the call connected?
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Emma Davis
Not long at all. Maybe 5 minutes? The service did all the waiting for me.
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Ravi Choudhury
Here's what worked for me: 1. Call right when they open. I mean, set an alarm and be ready to dial at 8:00:00 AM. 2. If you get a busy signal, hang up and immediately redial. 3. Keep doing this until you get through to the menu. 4. Once in the menu, choose the option for 'new claims' even if that's not why you're calling. Those agents can usually help with other issues too. 5. Be prepared to wait on hold for a while, but don't give up! It took me a few tries, but I finally got through using this method. Good luck!
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Freya Andersen
This is solid advice. I'd add: have all your info ready before you call. They'll ask for your SSN, claim number, etc. Being prepared can save you time once you finally get through.
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Omar Farouk
I tried this for a week straight and still couldn't get through. 😠Maybe I'm just unlucky?
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CosmicCadet
Has anyone tried faxing? I know it sounds old school, but I've heard some people have had success getting responses that way.
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Chloe Harris
Pro tip: if you have a complex issue, try to get transferred to a Tier 2 specialist. They have more authority to actually fix things.
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Diego Mendoza
How do you get transferred to a Tier 2? Just ask?
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Chloe Harris
Yep, just ask. If the first agent can't help, politely request to speak with a Tier 2 specialist. Be persistent but nice about it.
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Anastasia Popova
I'm in the same boat, OP. It's so frustrating. I've been checking my online account daily, but no updates. Starting to feel like I'm just shouting into the void. 😞
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Amina Sy
Ugh, I feel you. Have you had any luck getting through on the phone?
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Anastasia Popova
Nope, not yet. But I'm gonna try some of the suggestions in this thread. Fingers crossed! 🤞
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Sean Flanagan
ATTENTION EVERYONE: There's a glitch in the online system right now. If you filed in the last 3 weeks, your claim might not be showing up correctly. They're supposedly working on fixing it, but who knows how long that'll take. 🙄
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Zara Shah
Source? Or is this just a rumor?
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Sean Flanagan
I got this info from an agent I finally spoke to yesterday. Take it with a grain of salt, but that's what they told me.
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NebulaNomad
have you tried emailing them? i know it sounds crazy but i actually got a response after a couple weeks. better than nothing i guess lol
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Luca Ferrari
This whole situation is a joke. We pay into this system our entire working lives, and when we actually need it, it's impossible to access. The government needs to do better. 😤
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Nia Wilson
Preach! 🙌 Maybe we should all show up at their office and demand answers.
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Mateo Martinez
I get the frustration, but remember the people answering phones aren't the ones who designed this broken system. Be kind to the agents when you do get through!
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