EDD certification error: how to fix work report mistake without starting over?

You can't go back and fix it once it's submitted. You need to contact EDD right away to report the error before they process your payment. Call their main line at 1-800-300-5616 or use the Contact EDD feature in your UI Online account to send a message explaining the error. Make sure to include the specific week dates and the correct information about your hours worked and earnings.\n\nDon't panic though - honest mistakes happen all the time. The important thing is that YOU report it before THEY find it. If they discover the discrepancy first during the quarterly wage audit, it could trigger an eligibility interview and potential overpayment.

Thanks for the quick response! I'll try calling them first thing tomorrow morning. Do you know if I should still certify for the current weeks coming up normally? Or will this mess up my next certification too?

same thing happened to me last year lol. dont worry about it too much, just call them and tell them what happened. they'll fix it

That's good to hear it worked out for you! Did you have to wait long to get it fixed?

took like 2 weeks for everything to get straightened out but it was fine

I work as a claims specialist (not for EDD but similar agency) - here's exactly what you need to do:\n\n1. Document everything NOW. Write down the date/time you submitted the incorrect certification, the correct hours (23) you worked that week, and your approximate earnings.\n\n2. Call EDD at 1-800-300-5616 IMMEDIATELY. They can place a flag on your account before payment processing. Get a reference number for your call.\n\n3. Submit a written statement through UI Online using the Contact EDD feature as backup.\n\n4. Continue certifying normally for future weeks - don't skip any certifications while this gets resolved.\n\nThis is considered a non-fraud overpayment if you self-report before they discover it. You'll need to repay any excess benefits you received for that week, but you won't face penalties if you're proactive about correcting it.

Thank you so much for the detailed instructions! I've written everything down and I'll call first thing when they open. Really hoping I can get through to someone quickly.

I made something similar mistake before. EDD actually has a form for this exact situation. It's called \

That form is actually for appealing determinations, not for simple certification corrections. The correct approach is to call EDD directly and then document the correction through UI Online messaging. There's no specific form for this type of correction - just contact them directly.

GOOD LUCK GETTING THROUGH TO A REAL PERSON!!! I spent LITERALLY two weeks trying to reach someone at EDD about my incorrect certification. They'll just disconnect you after 2 hours on hold!! The whole system is DESIGNED to make it impossible to fix mistakes!!!

I had the same frustrating experience trying to reach EDD until someone recommended Claimyr to me. It's a service that helps you get through to an EDD agent without spending hours on hold. It worked for me when I had a similar certification issue last month - I got connected to a real person in about 20 minutes. You can check out how it works at claimyr.com or watch their demo video here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km\n\nTotally worth it for peace of mind when you need to fix something urgent like this.

Thank you for this suggestion! I just watched the video. I'm definitely going to try this if I can't get through tomorrow morning. The stress of not being able to fix this is killing me.

why are you even worreid about this? edd has bigger fish to fry than chasing someone over a few hours mistake lol they probably wont even notice

This is dangerously incorrect advice. EDD absolutely will notice during their quarterly wage cross-check when they compare employer-reported wages with claimant certifications. They review EVERY claim, and discrepancies trigger automatic flags in their system. Intentionally ignoring known reporting errors can result in disqualification, penalties, and even fraud allegations in severe cases. Always correct certification errors immediately.

For everyone's reference, here's what happens in this situation:\n\n1. When you report earnings incorrectly, EDD will eventually discover this during their quarterly wage audit when they match employer-reported wages with your certifications.\n\n2. If there's a discrepancy and you DIDN'T self-report, they'll send you a Notice of Potential Overpayment and schedule an eligibility interview.\n\n3. Self-reporting mistakes BEFORE they contact you is critical - it demonstrates good faith and prevents potential penalties.\n\n4. Keep certifying normally during this process. Making a correction to one week doesn't affect future certifications.\n\n5. Document all communication with EDD - get confirmation numbers, representative names, and follow up in writing through UI Online.\n\nThe corrected week will be recalculated based on your actual earnings, and any overpayment will need to be repaid, but without penalties if you self-report promptly.

Thank you for laying this out so clearly! I finally got through to EDD this morning after trying for over an hour. The rep told me basically what you described - they're going to note my account about the error and recalculate that week's payment. I'll probably owe some money back but at least it's getting fixed.

this happened to my brother in law too and he just waited until they contacted him. ended up having to repay everything plus a 30% penalty. definitely call them asap!

Oh wow, that's exactly what I'm trying to avoid! I don't want to pay penalties over an honest mistake. Thanks for sharing - definitely motivated me to keep trying to reach them.

Great to hear you got through to someone at EDD! That's the hardest part honestly. Just wanted to add for anyone else reading this - make sure you keep detailed records of everything during this process. Screenshot your original certification if you can still see it, save any confirmation emails or reference numbers from your call, and document the timeline. I had a similar issue a few months back and having all that documentation made the whole process much smoother when they needed to verify the correction. The EDD rep actually thanked me for being so organized with my records. It really does help them help you faster. Hope everything gets resolved quickly for you!

Just wanted to chime in as someone who went through this exact same situation last year. I also work in food service and accidentally reported the wrong hours during certification - it's so easy to do when you're tired after a long shift! The good news is that since you're being proactive about fixing it, EDD will work with you. When I called, they were actually pretty understanding about honest mistakes. The rep explained that they see this type of error frequently and they have a standard process for handling it. One thing I'd add to the great advice already given - when you call, have your Social Security number, claim balance, and the exact week ending date ready. They'll ask for all of this right away to pull up your account. Also, if you remember approximately what time you submitted the certification, mention that too - it helps them locate the specific submission in their system. The whole correction process took about 3 weeks for me, and yes, I did have to repay some money, but there were no penalties since I reported it myself. Just keep certifying normally for your upcoming weeks while they sort out the correction. You're doing the right thing by addressing this immediately!

I'm going through something similar right now too - made an error on my certification two weeks ago and have been stressed about it ever since. Reading through all these responses has been incredibly helpful, especially seeing that so many people have dealt with this exact situation. One thing I learned from my research is that EDD actually has peak call times where it's nearly impossible to get through (usually 9-11 AM and 1-3 PM). I had better luck calling right when they opened at 8 AM or later in the afternoon around 4 PM. Also, if you get the automated message saying they're too busy to take your call, don't give up - sometimes calling back within 5-10 minutes works because call volume fluctuates. For anyone else dealing with certification errors, this thread really shows how important it is to self-report quickly. The difference between proactively fixing a mistake versus waiting for them to find it seems to be huge in terms of penalties and complications. Thanks to everyone who shared their experiences - it's really helpful to know we're not alone in making these kinds of mistakes!

I just went through this exact situation about 6 months ago and wanted to share what I learned. The anxiety is totally understandable - I was freaking out too when I realized I'd made the mistake! A few additional tips that helped me: 1. When you call EDD, try using the Spanish language option first, then press 0 to get transferred to an English-speaking agent. I know it sounds weird, but I've heard the wait times are sometimes shorter that way. 2. If you're having trouble getting through by phone, you can also try the UI Online "Contact EDD" feature as a backup. While it's slower than calling, at least you'll have written documentation that you reported the error on a specific date. 3. Don't stress too much about the repayment amount - in my case, it was only about $47 for the week I messed up. Much less scary than I thought it would be. The most important thing is that you caught this quickly and you're being proactive. EDD really does handle honest mistakes differently than intentional misrepresentation. You're going to get through this just fine! Keep us posted on how the call goes - rooting for you!

I just wanted to add my voice to all the support here - you're absolutely doing the right thing by addressing this immediately! I work in HR and deal with unemployment issues regularly, and I can tell you that self-reporting errors is always the best approach. One thing I haven't seen mentioned yet is that you might want to check if your employer reported your wages correctly to EDD for that week. Sometimes certification errors get compounded if there are also reporting discrepancies on the employer side. When you call EDD, you could ask them to verify what wages were reported by your restaurant for that specific week. Also, since you work in food service where tips are involved, make sure you're clear about whether your reported earnings included tips or just your hourly wage. EDD needs the total gross earnings including tips for that week. The fact that you caught this so quickly and are being proactive will definitely work in your favor. Most people in your situation get everything resolved without major issues. Hang in there!