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EDD UI Account login problems & payment timeline - Direct Deposit reliable?

I got my EDD paperwork in the mail yesterday with my account number, but I can't log into my UI Online account no matter what I try. The system keeps saying my information doesn't match their records?? So frustrated! I went ahead and certified for my weeks on Sunday by phone like the instructions said I could. Now I'm wondering - how long does it usually take for the payment to show up after certifying? Also, I've been reading horror stories about people having issues with direct deposit. I selected direct deposit when I applied but now I'm second-guessing myself. Should I have chosen the Money Network card instead? This is my first time dealing with unemployment and I'm already confused by the whole process. Any advice would be greatly appreciated!

the login prblems are super common. took me like 5 tries to get my account working. try clearing cookies, sometimes that helps. as for payment after u certify, mine usually hits my bank acct in 2 days if everything is clean. if theres a issue with ur claim tho it can take forever or get stuck on pending

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Diego Flores

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Thanks for the info! I'll try clearing cookies. When you say 'if everything is clean' what kind of issues might slow things down? I'm worried because this is my first certification.

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Sean Flanagan

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For UI Online login issues, there's a specific protocol to follow: 1. Try the "Forgot Password" option first 2. Make sure you're using the EDD Customer Account Number from your official documents (not your SSN) 3. Triple check that your date of birth is entered in MM/DD/YYYY format 4. Ensure your name is entered EXACTLY as it appears on your EDD paperwork Regarding payment timeline: If your claim is approved and you certified correctly, direct deposit typically takes 24-48 hours after certification shows as "paid" in the system. The Money Network card can take 3-5 business days to receive initially, then 1-2 days for payments to post. Direct deposit is generally reliable as long as you entered your banking information correctly. Many prefer it because it's faster than the card method. Just make sure you verified your account numbers when setting it up.

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Diego Flores

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Thank you so much for the detailed information! I definitely checked everything multiple times but I'm going to try the "Forgot Password" option. I'm pretty sure I entered all my banking information correctly, so hopefully that won't be an issue.

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Zara Mirza

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Ugh I've been dealing with EDD for 7 months now and STILL have issues logging in sometimes. The system is archaic!! And don't even get me started on waiting for payments... sometimes its 2 days, sometimes 2 WEEKS with NO explanation!! Its literally like they spin a wheel to decide when to pay us. 🤬 And yes - direct deposit DOES have issues. My first 3 payments went fine then suddenly they started going to a Money Network card I never asked for!!! Had to call 37 times before I got through to fix it!!

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Diego Flores

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That sounds awful! Did they ever explain why your payments suddenly switched to the card? Now I'm really worried about my payments...

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NebulaNinja

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I've been on UI since January and had both login and payment issues. For the login problems, I finally got through to an EDD rep who reset my account - fixed it immediately! As for direct deposit, I've had zero problems with it, but make sure your bank account info is 100% correct. BTW - if you need to talk to an actual human at EDD, I used Claimyr (claimyr.com) last month when my payments got stuck on pending. They got me connected to an EDD rep in about 20 minutes when I had been trying for days on my own. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Saved me hours of frustration!

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Luca Russo

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is claimyr actually legit? seems sketchy to me. why should i have to use some 3rd party just to talk to EDD?

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Nia Wilson

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To directly answer your questions: 1. Login issues: This is typically due to browser caching or credential mismatch. Try a different browser or incognito mode. If that fails, call the technical support line at 1-833-978-2511 (not the regular EDD line). 2. Payment timeline: For established claims, payment usually processes within 24-48 hours after certification shows as "paid" in the system. For first-time certifications, it can take 3-5 business days as they validate everything. 3. Direct deposit: I've been on unemployment twice (2020 and 2025) and used direct deposit both times without any issues. The problems typically occur when: - Bank account numbers are entered incorrectly - The bank account has transaction limits - The bank flags the deposit as suspicious If you're concerned, you can always switch to the Money Network card after your claim is established. Some people actually prefer it because it separates their benefits from their regular banking.

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Diego Flores

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This is really detailed and helpful, thank you! I'm going to try a different browser right now. Good to know I can switch to the card later if direct deposit becomes an issue.

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Luca Russo

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my payments always come thurdsay if i certify sunday. direct deposit worked fine 4 me but my roomate had 2 get the card cuz her bank kept rejecting edd deposits for some reason. weird system

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Mateo Sanchez

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Same here! Always Thursday deposits. I think it depends on your bank though. My credit union posts them Wednesday nights but my friend with Chase doesn't see it till Thursday afternoon.

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NebulaNinja

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@Jsomet4ng - Yes, Claimyr is 100% legit. I was skeptical too at first. But the EDD phone system is literally designed to hang up on people when call volume is high (which is ALWAYS). Claimyr just automates the calling process so you don't have to keep redialing for hours. When they get through, they connect you directly to EDD. Saved my sanity honestly.

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Zara Mirza

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I was about to say the same thing! Used them twice. Worth every penny because I was about to lose my mind trying to get through on my own. The EDD phone system is BROKEN BY DESIGN.

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Diego Flores

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Update: I tried clearing cookies, using incognito mode, and even a completely different browser but still having the same login issues. I tried calling the technical support line but of course couldn't get through. Starting to panic a bit since it's been 3 days since I certified and I have no way to check the status of my payment! Does anyone know if there's an email address I can contact about the account access problems?

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Sean Flanagan

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Unfortunately, EDD doesn't offer email support for UI Online account issues. Your best option is to keep trying the technical support line (1-833-978-2511) early in the morning (8:00-8:30am) when they first open. You might also try the Ask EDD feature on the website, but select "Technical Support" as the category, not UI questions.

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Mateo Sanchez

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If ur payment gets stuck on pending for more than 3 days definitely call!! Don't wait like I did thinking it would fix itself. Wasted 3 weeks before I got someone to manually push my payment through. Good luck!

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Diego Flores

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Thanks for the warning! I'll definitely call if I don't see anything soon. This whole system is so frustrating when you're already stressed about being unemployed.

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