EDD Phone Nightmare: Can't Connect, UI Portal Issues - Help!

I found a way to solve EDD phone connection issues, watch this: https://www.youtube.com/watch?v=SAOTKHDBQZE

Ugh, I feel your pain! I've been trying to get through to EDD for weeks now. It's like they don't want us to actually talk to anyone. 🤬

I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI

Pro tip: try calling your local assembly member's office. They often have direct lines to EDD and can help push your case through.

Has anyone else noticed that the UI portal is super glitchy lately? I can't even log in half the time. 🙄

I've been dealing with this for 3 months now. Lost my job due to COVID, and now I can't even get the benefits I'm entitled to. The system is a joke.

Here's what I've learned after weeks of trying: 1. Call right at 8:00 AM when they open. 2. If you get the "too many callers" message, hang up and immediately redial. 3. Keep doing this for about 30 minutes. 4. If you get put on hold, DO NOT HANG UP no matter how long it takes. 5. Be prepared with all your info ready when you finally get through. 6. Be polite to the rep - they're dealing with angry people all day. 7. If all else fails, try the claimyr.com thing someone mentioned earlier. Hope this helps someone! Good luck to everyone dealing with this mess. 💪

Anyone else think its weird that we pay taxes for this "service" and yet we have to jump through hoops just to use it? 🤔

I heard they're updating the system soon. Maybe that'll fix some of these issues?