EDD ID verification missed but had eligibility interview - will this block my claim?

The ID verification and eligibility interview are two separate processes. The eligibility interview only determines if you qualify based on your work history and reason for separation, not your identity. You definitely need to complete the ID.me verification ASAP as your payments won't be released until this is done, even if you're found eligible after the interview. Log into UI Online and check your homepage or notifications section for the ID.me link. If you can't find it, call EDD to have them send you a new verification link.

don't panic yet, sometimes they verify u thru DMV records. did ur interview lady say anything about ur claim being approved? if she said ur eligible then ur probably good, just gotta wait for the system to process

This happened to me in February. The ID verification and eligibility are completely separate tracks in their system. The interview can go perfectly, but your claim will stay stuck in 'pending' if the ID verification isn't completed. In my case, they never even sent me the original ID.me link, so I had no idea I was missing something. You need to call EDD customer service immediately to have them send you a new verification link. The problem is getting through - I tried for 6 days straight and couldn't get past the "we're experiencing high call volume" message. I finally used a service called Claimyr (claimyr.com) that got me connected to an EDD rep in about 25 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The rep sent me a new ID.me link, I completed it that day, and my pending payments were released 48 hours later.

LISTEN TO ME CAREFULLY!!! Do NOT assume anything with EDD!! I had the EXACT same situation last year and I waited thinking everything was fine after my interview. Ended up waiting 11 WEEKS with no payment because the ID verification was missing! The computer system and the interview people DO NOT TALK TO EACH OTHER!!! Their left hand has NO IDEA what the right hand is doing! The interview people ONLY care about eligibility. They won't mention the ID stuff because it's not their department and frankly they don't care if your payments are held up. It's a totally broken system!!!

just fyi they might make u start over w/ a new claim if its been too long sinc u filed. my cousin had to do that when he messed up his verification. not tryin to scare u just saying be prepared if they tell u that

To update everyone following this thread: The rule is that ID verification must be completed within 30 days of filing your claim. If the OP is only at 3 weeks, they're still within that window. The key is to complete the verification ASAP through a new link that EDD can provide over the phone. Once completed, there's typically a 48-72 hour processing period before pending payments are released (assuming the eligibility interview determined you qualified). EDD won't automatically deny the claim for late ID verification if you're still within the 30-day window.

I had my identity verification flagged during my claim last month and was able to resolve it. Here's what worked for me: 1. Check your UI Online inbox and spam folder first - sometimes the ID.me link gets lost there 2. If no link, call EDD at exactly 8:00am (set an alarm for 7:59am) 3. Use the option for "claim questions" not technical support 4. Tell them you need an ID.me link resent 5. Complete the verification immediately when you get it 6. After completing verification, allow 2-3 business days for processing In my case, my pending payments switched to paid within 48 hours after verification was completed. Don't wait on this - the sooner you handle it, the less complications you'll have.

UPDATE: I called EDD this morning at 8:00am sharp and got the "too many callers" message. Tried 12 more times and couldn't get through. I ended up using the Claimyr service that someone recommended above, and it actually worked! Got connected to an EDD rep in about 30 minutes. The rep confirmed my ID verification was missing but said I'm still within the window to complete it. She sent a new ID.me link to my email while I was on the phone, and I completed the verification right after. She said my pending payments should process within 2-3 business days as long as my eligibility interview went well. Thank you everyone for your help! I'll update again when/if my payments go through.

FINAL UPDATE: Just wanted to close the loop on this - my payments went from pending to paid this morning! Took exactly 2 business days after completing the ID verification. All three weeks of my claim were paid at once. So relieved this worked out. For anyone with similar issues, don't wait - call EDD right away and get your ID verification sorted out!

This is such a helpful thread! I'm dealing with a similar situation right now - filed my claim 2 weeks ago and just realized I never got any ID.me verification link. My eligibility interview is scheduled for next week, but now I'm worried they won't even process it if my identity isn't verified first. Should I try to get the ID verification sorted out before my interview, or does the order not matter? Also, for those who used Claimyr, did you have any issues with the service or was it pretty straightforward?