California Unemployment
CommunityGovernment Services
Can't reach California Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Live agent or your money backRefund policy
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Money Network card questions - reopening EDD claim after temp job ends
Just found out my seasonal warehouse position is ending this Saturday and I'm planning to reopen my existing claim this Sunday (4/14/25). My original claim doesn't expire until September 2025, so I should be able to just reactivate it. I've been working since January, but before that I was receiving benefits on a B of A card. Now I hear Money Network has taken over for EDD payments? How does this transition work? Will they automatically send me a new Money Network card when I reopen my claim, or do I need to request one somewhere in UI Online? Do they use the same mailing address they have on file? This is my first time dealing with the Money Network switch and I'm worried about any delays getting my benefits. Any info on the process would be super helpful!
Join the conversation
EDD website down? Can't login to UI Online account since 7AM
Is anyone else having trouble logging into their EDD account this morning? I've been trying since 7AM to certify for my biweekly benefits but keep getting the spinning wheel that never ends. Tried on Chrome, Firefox, and even my phone. Cleared cookies, restarted computer, still nothing. Getting really anxious because today's my certification deadline and I can't afford a delay in payment. Anyone know if the system is down or having issues? Or is it just me?
Join the conversation
anyone know when the site will be back up? i need to reopen my claim after starting a temp job that just ended yesterday
There's no official announcement, but based on past maintenance, systems typically return to normal operation by early afternoon. For reopening a claim, you'll want to make sure you complete that as soon as possible once the system is back online.
UPDATE: Just checked the EDD Twitter account (@CA_EDD) and they posted 20 minutes ago acknowledging the system outage. They said UI Online should be back up by 2PM today and apologized for the inconvenience. They also confirmed that certification deadlines today will be extended by 24 hours due to the technical issues.
Thank you for checking and sharing that info! That's a relief about the deadline extension. I was able to certify using the mobile site that you suggested earlier, but good to know for others who might still be having issues.
Money Network card taking forever - May 23 payment but no card yet
I'm at my wit's end with this Money Network card situation! My claim was approved and my first payment was processed on May 23rd (showed as 'paid' in UI Online), but here we are two weeks later and STILL no debit card in the mail. I've tried calling the Money Network number but it's absolutely useless because they want me to enter my card number... which I don't have because I never received the card! It's a ridiculous loop. UI Online just shows the payment as issued. Has anyone else experienced delays getting their first Money Network card? How long did yours take to arrive? I've got rent due and I'm getting desperate.
Join the conversation
The whole Money Network system is a JOKE! I waited 17 days for my card while my benefits just sat there unusable. Called almost EVERY DAY and got nowhere. When it finally came, the activation process failed twice! Had to call AGAIN and spend another hour on the phone. Meanwhile, rent was late and I got hit with a $75 late fee. EDD needs to go back to direct deposit from day one as the default option.
17 days is insane! Did they give you any compensation for the delay or help with the late fee? I'm already looking at late fees for my utilities at this point.
LOL compensation from EDD? That'll be the day! They didn't care at all about my late fees. Just said "sorry for the inconvenience" like it was nothing. The whole system is designed to make everything as difficult as possible.
Just to provide some updated information: I checked with our benefits coordinator this morning and they confirmed there's currently a 10-15 business day processing time for initial Money Network cards. This is longer than the normal 7-10 days due to some recent changes in their processing facilities. If you do get through to Money Network, make sure to ask them to note on your account that you've been waiting. Sometimes this can flag it for expedited processing. Also, once you do receive your card, I highly recommend immediately setting up direct deposit to avoid future delays.
Thank you for checking on this. It's really helpful to know the current timeframes. I'll definitely set up direct deposit the second I get that card. Just got to figure out how to make it through until then.
Can I file a new EDD claim after my current one expires while working part-time?
Hey everyone! So my current EDD claim from October 2024 is about to expire in a couple weeks. I've been working part-time at a retail store (around 22-25 hours/week) since January, but I'm still making way less than my previous full-time job. I've been certifying and reporting my part-time income all along. When my benefit year ends, can I just open a new claim while still working this part-time job? Or does the fact that I'm employed (even though it's only part-time) disqualify me from starting a fresh claim? Really confused about this and can't get through to anyone at EDD. TIA!
Join the conversation
just file the new claim & be honest about ur part time work. they'll either approve or deny. not worth stressing about until u try.
You're right, I'm probably overthinking this. I'll just file when my benefit year ends and see what happens.
Just to add one more important point - when you file your new claim after your benefit year ends, you'll need to restart your work search activities if you weren't already doing them. Make sure you're looking for and documenting your search for full-time work in your field, since working reduced hours at a part-time job doesn't exempt you from the work search requirement on a new claim. Document at least 3 work search activities each week when you certify.
Oh that's good to know! I've actually still been doing work search activities all along because my EDD account never stopped requiring them, even with my part-time job. I've been applying for full-time positions in my field every week.
EDD UI Online account locked - security questions failing after password reset attempt
I'm totally stuck with my UI Online account and starting to panic! I was able to log in fine last week to certify, but today the system isn't accepting my password even though it's saved in my browser. Tried the 'Forgot Password' option but apparently I'm answering my security questions wrong (which makes NO sense because I know what city I was born in!). After 3 attempts, now I'm completely locked out. Has anyone dealt with this? Do I seriously have to call EDD to fix this? I need to certify by Sunday or I'll miss my payment cycle. Is there any other way to reset my account access without waiting on hold for 5 hours?
Join the conversation
Have you tried logging in through a different device? Sometimes my laptop won't work but my phone does. Also my cousin said her account got locked because she moved and her IP address changed and EDD thought it was suspicious activity or something.
I tried both my laptop and phone - same problem on both. I haven't moved but I did get a new router last month... wonder if that could be related? 馃
Update: For anyone finding this thread later - changing your router/IP address can sometimes trigger security protocols with EDD, but shouldn't cause complete lockout on its own. That typically happens after multiple failed login attempts. If you try all suggested methods and still can't access your account, calling is unfortunately necessary. Make sure to specify it's an account access issue, not a claim question, as they might transfer you to the technical support team who can help faster with these specific issues.
Quick update for anyone interested: I managed to get back into my account! I tried the cache clearing first but that didn't work. I called this morning right at 8am and actually got through after about 45 minutes. The rep said there was some kind of security flag on my account (wouldn't say exactly what) but she reset everything and I created new security questions. All sorted now and I certified on time! Thanks everyone for your help.
Amara Okafor
anyone knows if the money network card works at atms??? my old b of a card was free at certainplaces but i had to pay fees at some atms.
0 coins
Esmeralda G贸mez
Yes, the Money Network card can be used at ATMs. You get one free ATM withdrawal per deposit at MoneyPass ATMs (there's a locator on the Money Network website). Additional withdrawals or using non-MoneyPass ATMs will result in fees. You can also get cash back for free when making purchases at many stores.
0 coins
Sasha Ivanov
Update: Just wanted to thank everyone for the helpful advice! I reopened my claim yesterday and selected direct deposit instead of the card option. The process was much smoother than I expected - took about 15 minutes total. Now I just need to wait for my first certification period. Really appreciate all the information!
0 coins
Esmeralda G贸mez
Glad to hear it went smoothly! Remember that your certification will be available 12:01 AM on the Sunday after your reopening is processed. Setting up UI Online notifications in your account settings is helpful so you don't miss any certification periods.
0 coins