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I've been certifying for benefits for almost a month now (3 certification periods), but still haven't received my Money Network debit card. Today I called the number listed on the EDD website for card issues and the automated system told me they're still 'preparing' to send my card. What does that even mean?? I thought cards were automatically sent out after your first payment is approved. I have another certification due this Sunday and honestly don't know what to do. If it takes another 7-10 business days after they finally decide to mail it, I'll have nearly $2,300 in benefits I can't access! When I try to speak with an actual representative about this, the system just disconnects me. Has anyone else dealt with this ridiculous delay? Any suggestions on how to get my card or talk to someone who can actually help?
Hi everyone, my company just announced they're implementing the EDD Work Sharing program to avoid layoffs. I'm trying to understand how the pay works. My supervisor said our hours will be reduced by 20%, but wasn't clear about the pay situation. Do I also get a 20% pay cut when on Work Sharing? Or does unemployment partially make up the difference? I've never been on any type of unemployment before, so I'm totally confused about how this actually works financially. Has anyone here gone through the Work Sharing program who can explain how the pay/benefits balance out?
Thank you everyone for all the helpful information! I feel much better understanding how this works now. Just to summarize what I've learned for anyone else who finds this thread: 1) Work Sharing means reduced hours AND reduced pay, but UI benefits offset SOME of the lost wages 2) The program primarily helps avoid layoffs while reducing the financial impact 3) Weekly certification forms are required and different from regular UI 4) Benefit amounts vary based on your wage history and reduction percentage 5) You can work other jobs but must report those earnings I'll update after our HR meeting next week if I learn anything else important about how the program works!
One thing I haven't seen mentioned yet is that Work Sharing programs typically have a maximum duration - usually 26 weeks in California, though this can be extended during economic downturns. Also, your employer has to meet specific requirements to participate, like demonstrating at least a 10% reduction in business activity. If you're concerned about your company's long-term stability, it might be worth asking HR about their timeline for returning to full hours and what metrics they're using to measure when business conditions improve. This can help you plan your finances better during the Work Sharing period.
I got a strange email yesterday from EDD asking me to verify my address for unemployment benefits, but here's the weird part - I haven't filed for unemployment at all! My last EDD claim was exactly a year ago, and my benefit year officially ends in 3 days. I'm currently fully employed (have been for 8 months) and have no plans to file again. When I logged into my UI Online account to check, everything looks completely normal with no alerts or messages about address verification. The email didn't include any instructions on where to send documents either, which seems fishy. Has anyone else received random verification requests when they're not even on unemployment? Is this some automated thing that happens when your benefit year is ending, or should I be worried about potential identity theft?
As a follow-up regarding these benefit year ending scams: EDD has actually published an alert about this specific phishing attempt. You can find it on their fraud prevention page. They recommend taking screenshots of the email for your records before deleting it. Also, be aware that once fraudsters target you, they often attempt multiple approaches - so be on high alert for phone calls claiming to be EDD as well.
I'm dealing with something similar right now! Got an address verification email last month even though I haven't filed for unemployment in over 6 months. The email looked super legit with all the official EDD branding, but when I called the fraud hotline they confirmed it was fake. The rep told me these scammers are specifically targeting people around their benefit year end dates because they have access to old claim data. She said they've had hundreds of reports of this exact scam in recent weeks. Definitely don't click anything in that email and report it ASAP - they told me the sooner people report it, the better they can track the scammers and prevent others from falling for it.
I'm starting to panic a bit here. I submitted my identity verification documents through ID.me the same day I received the request from EDD (February 3rd). It's now been 11 working days and my claim is still showing as pending, no payments processed, and no status updates whatsoever. The EDD website just says 'pending' with no explanation. I've tried calling but can't get through to anyone. Does anyone know how long these ID verifications typically take to process? Is 11+ days normal or should I be worried something went wrong? I've got rent due next week and I'm getting really stressed about this delay. ๐ฃ
UPDATE: My verification finally went through today! That's 15 business days total. My status changed from pending to paid this morning and I just got the notification that funds were transferred to my Money Network card. Thanks everyone for the advice and support - it definitely helped keep me sane during the wait. For anyone else going through this, hang in there!
Congratulations on getting it resolved! 15 days seems to be the sweet spot based on what everyone's been sharing here. Really appreciate you updating the thread - it gives hope to others who are still waiting. The EDD system is frustrating but at least we know there's light at the end of the tunnel!
I'm currently on day 13 of waiting for my ID verification to process and this thread has been incredibly reassuring! Like many others here, I submitted through ID.me and got their confirmation email, but EDD's system just shows "pending" with no updates. The lack of communication from EDD is honestly the worst part - they could save us all so much stress by just posting realistic timelines on their website instead of leaving us to figure it out through forums like this. Based on what everyone's sharing, it sounds like 12-18 business days is the current reality, which is way longer than their official "10 business days" estimate. Thanks Daniel for the detailed timeline and for coming back to update us - it gives me hope that mine will process soon too! ๐ค
You're so right about the communication being the worst part! I'm on day 6 of waiting and was already starting to stress, but reading everyone's experiences here has been such a relief. It's wild that we have to piece together realistic timelines from community posts because EDD won't just be upfront about how long things actually take. The fact that their "10 business days" estimate is basically meaningless right now is so typical of government agencies - under-promise and still somehow disappoint! ๐ค Really hoping yours processes soon, and thanks to everyone who's shared their timelines. This thread should honestly be pinned somewhere for future reference!
I checked my UI Online account yesterday and saw that my first unemployment payment was processed and shows 'paid' status from 4 days ago. However, I still haven't received the Money Network debit card in the mail. This is my first time on unemployment, so I have no idea how long it typically takes for the card to arrive after the payment is processed. Should I be concerned? Is there a way to check the card's mailing status? My rent is due next week and I'm getting a little anxious about whether the card will arrive in time. Anyone know the typical timeline for card delivery?
The waiting is the worst part of the whole process! When I was waiting for mine, I found that tracking my informed delivery from USPS helped ease my anxiety. You can sign up for free and they'll email you pictures of the mail coming to your address each day. That way you know if your card is arriving that day.
Don't stress too much about it! I went through the same anxiety when I was waiting for my first card. Since your payment shows as "paid" from 4 days ago, you're right on track for the typical 7-10 business day timeline everyone mentioned. The system actually works pretty smoothly - the payment gets loaded onto your card account immediately when it shows "paid," but the physical card takes time to be manufactured and mailed. One thing that helped me sleep better was calling my landlord early to give them a heads up that my payment might be a few days late due to waiting for the unemployment card. Most landlords are understanding about unemployment situations, especially if you communicate proactively. You might also ask if they accept any payment apps like Zelle or Venmo once you get your card and can transfer the funds. Hang in there - you're almost at the finish line!
Andre Laurent
So glad you got this resolved! This is exactly why I always recommend people check for any small discrepancies in their personal info when they're having card delays. I went through something similar last year - my driver's license had "Jr." at the end of my name but my EDD application didn't include it, and that held everything up for weeks. The frustrating thing is that these kinds of verification issues should be flagged immediately during the application process, not after you've already been approved and are waiting for payments. Hopefully your experience helps other people know what to look for!
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Carter Holmes
Just went through this exact same nightmare last month! The "preparing to send" status is basically meaningless - it's what their system defaults to when there's ANY kind of hold or verification issue. In my case, it turned out to be because my apartment number was formatted differently on my driver's license vs my EDD application (I had "Apt 2B" on one and "Apartment 2B" on the other). The Money Network automated system will never tell you the real reason for the delay, you absolutely need to get through to an actual EDD representative who can see the backend verification flags. Once they cleared the address formatting issue, my card was expedited and arrived in 6 days. Don't waste any more time calling Money Network directly - they can't fix verification holds, only EDD can. The Claimyr service mentioned above really does work if you can't get through the regular phone lines.
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Genevieve Cavalier
This is incredibly helpful! The apartment formatting thing is exactly the kind of tiny detail that would never occur to most people but apparently breaks their whole verification system. I'm dealing with a similar delay right now and I bet it's something just as minor - I have "Street" on my license but probably wrote "St" somewhere in my application. It's so frustrating that these systems can't handle basic formatting variations that any human would recognize as the same address. Thanks for confirming that the "preparing to send" status is basically meaningless - I've been staring at that message for weeks wondering what it actually means. Definitely going to focus on reaching EDD directly instead of wasting more time with Money Network's useless automated system.
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