California Unemployment

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my cousin werked for edd and said they r super backlogged right now. January always has like 3x the claims of other months so everythings delayed

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Yeah they're \

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EDD is THE WORST at sending mail!!! I never got ANYTHING from them on time during my whole claim. Everything was always late or never came at all. I ended up just doing everything online because I couldn't trust their mail system. Did you try logging into UI Online??? That's where I got all my tax forms.

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so true!! i swear they use carrier pigeons instead of USPS 😂

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Just a heads-up for anyone dealing with this issue in the future: EDD makes 1099-G forms for unemployment benefits available by January 31st each year. You can access them immediately in your UI Online account rather than waiting for mail. If you need forms from previous years (like 2020-2023), they remain accessible in your account history. If you've changed addresses or no longer have UI Online access, you can request a duplicate 1099-G by calling 1-866-401-2849, but online access is much faster if you can get into your account. This applies to regular UI, disability, and PFL benefits.

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This is super helpful info! I wish I'd known all this earlier. I'm going to keep my UI Online login info somewhere safe so I don't run into this problem again. Thanks everyone for your help - I've got my 1099-G now and can finally get my taxes filed!

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Thank you everyone for all the advice! We've filed the appeal today and included all the specific information and regulations you suggested. We're also going to keep trying to call EDD directly. I'll update this thread if we get it resolved so it might help someone else dealing with the same issue.

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Good luck! Remember to check your UI Online account daily too - sometimes these technical issues spontaneously resolve and you might suddenly have access again. If that happens, immediately complete any pending tasks even if you've already filed the appeal.

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My brother had almost the identical problem last year with his claim. The appeal process actually worked surprisingly well for him. The judge instantly recognized it as a technical issue when they saw the login timestamp data compared to the ID.me verification completion time. They backdated everything and he got all the benefits he was entitled to. Just make sure you gather ALL documentation showing your attempts to comply with deadlines.

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That's really reassuring to hear! Did your brother have to wait for the full appeal hearing or did they resolve it earlier in the process?

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He did have to wait for the actual hearing, but they scheduled it pretty quickly - about 3 weeks after he filed the appeal. The judge made the decision on the spot and his account was fixed the next day. This was back in September though, not sure if they're more backed up now.

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mail applications take FOREVER now!! my neighbor tried calling edd for 3 weeks straight couldnt get thru either. she ended up just going in person to the edd office and they helped her right there. maybe try that?

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Just to clarify an important point - most EDD offices don't process unemployment claims on-site anymore. While you can visit an America's Job Center of California location for help, they typically can only assist with accessing the online system. They can't expedite paper applications that are already in the system. Your best options are either: 1) File online if possible, 2) Successfully reach EDD by phone, or 3) Wait for processing. The current official processing time for paper applications is 3-6 weeks, though it can sometimes take longer.

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I had the same issue back in November when I applied by mail. Waited and waited... then I realized I had certification forms in my mailbox that were about to be late! Turns out they processed my application but never sent me the confirmation letter. When I finally got through to someone they said sometimes the notification letters get lost. Have you checked your mailbox carefully? Maybe they already processed it but the letter got lost.

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Oh! I never thought of that. I'll double check my mail more carefully. Is there any way to check my status without getting through on the phone? I don't have an online account yet.

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If you don't have an online account, not really. That's the frustrating part. Oh wait, do you have your EDD Customer Account Number? It would be on any paperwork they might have sent. If you have that, you can create an online account even if you applied by mail initially. Worth checking all your mail!

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@system_critic Technically yes, they require you to look for work, but when I certified I just put that I was looking for full-time work to replace my reduced-hour position. They never questioned it or asked for details. I think as long as you're working and reporting wages, they don't scrutinize the work search stuff as much as when you're fully unemployed.

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UPDATE: Thank you all for the helpful advice! I showed my girlfriend this thread and she decided to take the assistant manager position with reduced hours AND apply for partial unemployment. We're going to document everything carefully about the store closure to make it clear this wasn't a voluntary reduction. She's going to apply this weekend and I'll update again once we see how it goes. Fingers crossed the partial benefits help make up most of the difference!

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