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Omg this happened to me too my mail got sent to old address even tho I updated it! Make sure ur son checks his old address if he moved recently. EDD systems are SO outdated they sometimes pull old address info.
Just wanted to update everyone with what EDD told me recently about the expected timeframes in 2025: - Initial claim paperwork: 2-4 weeks (including Customer Account Number) - First payment after certifying: 7-10 days - ID verification with ID.me: 24-48 hours processing - Phone wait times: 2-3 hours on average The system is still catching up after all the pandemic changes. If your son hasn't received anything after 4 full weeks, that's when you should be concerned and definitely need to contact them.
Thank you everyone for all the advice! We've filed the appeal today and included all the specific information and regulations you suggested. We're also going to keep trying to call EDD directly. I'll update this thread if we get it resolved so it might help someone else dealing with the same issue.
My brother had almost the identical problem last year with his claim. The appeal process actually worked surprisingly well for him. The judge instantly recognized it as a technical issue when they saw the login timestamp data compared to the ID.me verification completion time. They backdated everything and he got all the benefits he was entitled to. Just make sure you gather ALL documentation showing your attempts to comply with deadlines.
That's really reassuring to hear! Did your brother have to wait for the full appeal hearing or did they resolve it earlier in the process?
EDD is THE WORST at sending mail!!! I never got ANYTHING from them on time during my whole claim. Everything was always late or never came at all. I ended up just doing everything online because I couldn't trust their mail system. Did you try logging into UI Online??? That's where I got all my tax forms.
Just a heads-up for anyone dealing with this issue in the future: EDD makes 1099-G forms for unemployment benefits available by January 31st each year. You can access them immediately in your UI Online account rather than waiting for mail. If you need forms from previous years (like 2020-2023), they remain accessible in your account history. If you've changed addresses or no longer have UI Online access, you can request a duplicate 1099-G by calling 1-866-401-2849, but online access is much faster if you can get into your account. This applies to regular UI, disability, and PFL benefits.
Diego Mendoza
Thanks everyone for the advice! I just submitted my unemployment application and listed both employers. I tried to be very detailed in explaining the situation. Now I'm just waiting to see what happens. I also called the Labor Commissioner's Office about filing a wage claim for the unpaid work, and they're sending me the paperwork. Fingers crossed this all works out soon because my savings are getting really low.
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Zara Shah
•Good job taking action quickly! Be prepared for EDD to schedule an eligibility interview - this is standard procedure when there's a voluntary quit involved. Make sure your phone number is up to date in the system and answer any unknown calls during business hours as it could be EDD. Also check your UI Online account daily for any notices or requests for additional information.
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Anastasia Popova
one more thing!!! when u certify each week make sure u answer the job search questions correctly!!! u need to list AT LEAST 3 job contacts per week or they might deny ur benefits. i almost got disqualified for forgetting to do this!!!
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