


Ask the community...
Just explain exactly what happened - that you're a substitute teacher trying to collect legitimate benefits during summer break, have been waiting X weeks, and can't get anyone on the phone who can actually help. They'll have you fill out a form authorizing them to inquire about your case. Their office deals with EDD problems constantly, so they know exactly what to do.
I know this is frustrating, but there's actually a reason behind the school employee flags. EDD is required by federal law to verify that school employees don't receive benefits if they have "reasonable assurance" of returning to work after a break. The system automatically flags ALL school employees for this verification - it's not personal or targeted at you specifically. Once you have your interview, clarify your substitute status with no guarantee of hours. Having documentation ready will speed things up. After the initial interview, you might still see pending payments but they should resolve all at once when your eligibility is established.
my cousin got fired after 2 months and still got benefits they just asked more questions and had a phone interview
Just make sure you SAVE EVERYTHING - any messages where she said you were doing a good job, the termination paper, EVERYTHING! EDD interviews are all about EVIDENCE. If you have proof she was initially happy with your work, that strengthens your case that there was no misconduct. The burden of proof is on HER to show why you shouldn't get benefits. The system isn't perfect but at least has SOME protections for workers!
I went thru this last year and ended up doing Instacart, which was better than food delivery cuz I didn't have to drive as much. just shopping and then dropping off in my neighborhood. not great money but better than nothing!
UPDATE: I got through to EDD this morning! The rep said I DO qualify for a new claim, but at a much lower benefit amount ($97/week vs. my previous $450). She said this is because my base period only includes that one quarter with the November job. It's not much, but it's something to help with groceries while I keep searching for work. She also confirmed the CalFresh application should be approved since my income is now so low. Thank you everyone for the advice and support. For anyone else in a similar situation - definitely check if you have ANY earnings during your benefit year that might qualify you for a new claim, even a small one.
That's awesome news! $97 isn't much but it's definitely better than $0. Glad you got something figured out!
just curious wht kind of job was this? retail? office? factory? different industries have different standards for what counts as "hostile" so it might matter
It was retail management at a large chain store. I was an assistant manager who reported inventory mismanagement, then suddenly started getting written up for things I didn't do.
On the day of your hearing, arrive early (at least 30 minutes), dress professionally, and bring multiple copies of all your evidence (one for you, one for the judge, and one for the employer's representative). Also, as stressful as it may be, try to get a good night's sleep beforehand so you can think clearly. Finally, don't be afraid to respectfully ask the judge for clarification if you don't understand a question. And remember that if the employer doesn't show up for the hearing (which happens quite often), that significantly increases your chances of winning as long as you can articulate your case clearly.
Do you know if these hearings are still being done by phone due to COVID or are they in person now? The letter wasn't totally clear. And that's a good point about bringing multiple copies - I wouldn't have thought of that.
Most EDD appeals are still being conducted by phone in 2025, but it varies by office and case type. Your appeal notice should specify whether it's phone or in-person (usually in small print near the bottom). If it's by phone, have all your documents organized and in front of you, and make sure you're in a quiet place with good reception. If you're not sure, call EDD to confirm - this is another situation where getting through to a representative is crucial.
Aliyah Debovski
Just a final thought - be sure to continue certifying this Sunday even if you haven't received the previous payments yet. Missing a certification can create even more delays. The money for the previous weeks will eventually come through (though I understand how frustrating the wait is), but you don't want to create any gaps in your claim.
0 coins
Ally Tailer
•Definitely! I'll keep certifying on schedule no matter what. That's one thing I've learned from previous years - never miss a certification date even if there are other issues going on. Thanks for the reminder though, it's important!
0 coins
Ally Tailer
UPDATE: Finally got through to a Tier 2 specialist this morning! There IS a system-wide delay affecting Money Network card transfers for claims filed around the time mine was. The specialist confirmed my payments are approved and the money should be deposited in the next 48 hours. She added a note to expedite the transfer. Thanks everyone for your help and suggestions! If anyone else is experiencing this, definitely ask to speak with a Tier 2 specialist who can see the payment processing system.
0 coins
Miranda Singer
•Great news! Thanks for updating us. This is really helpful information for others experiencing the same issue. Glad you got a knowledgeable specialist who could actually see what was happening rather than just telling you to wait!
0 coins
Cass Green
•of course they only admit theres a 'system-wide delay' after we all waste days trying to figure it out ourselves!!! why cant they just post this info on their website?? so typical of edd making us do all the work!
0 coins