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UPDATE: I finally got through to EDD this morning! The agent explained that because my claim involves both workers' comp AND unemployment, they need special documentation. Apparently, my application was flagged because I checked "Yes" for "Are you receiving or expecting to receive workers' compensation?" The agent helped me submit the additional documentation they need (doctor's work status report, employer letter confirming reduced hours, etc.) They're sending my claim for "special review" by a different department that handles these hybrid cases. The agent said it could take 10-14 days but should be resolved. She also said I shouldn't need a formal appeal if I provide all the documentation they requested. Thanks everyone for your advice and support! Will update when I hear back.
Just be careful because even after my claim was "approved" through special review, my first payment got stuck in pending for almost 3 weeks!! Had to call AGAIN to get them to release it. They're sooooo disorganized it's insane. Make sure you're checking your UI Online account daily!
thats awesome!! wishing u the best with everything!! unemployment is so stressful i know exactly how ur feeling
Don't forget to certify for benefits as soon as they tell you to, even while waiting for the new award letter! I made that mistake and it delayed everything by another 2 weeks. The system is frustrating but at least you're making progress!
San Diego resident here too. The CUIAB (California Unemployment Insurance Appeals Board) is absolutely swamped right now. I had a hearing in February that took 4.5 months to schedule. The system is especially backed up in our area because they had staff shortages at the San Diego office and were redirecting some cases to Sacramento for a while, which created extra delays. My advice is to continue certifying for benefits each week even while waiting for your appeal. If you win, you'll get all the back pay for those weeks. If you stop certifying, you won't be eligible for those weeks even if you win your appeal.
Thank you for that tip! I've been certifying each week but always answering "yes" to the question about being disqualified, since technically I am. Should I be doing something different?
You're doing it correctly. Just keep certifying and answering truthfully. The system will keep your weeks in pending status, but if you win the appeal, they'll all get processed at once. One other thing - if your hearing is by phone (many still are), make sure you're in a quiet place with good reception and have all your documents laid out in front of you. I was so nervous during mine that I forgot to mention some important details.
when i had my appeal last year, my employer didn't even show up!! still got my benefits after like 3 weeks from hearing date. sometimes these companys know there lying and dont want to get caught in there lies lol
Update us when you get this resolved! It would be helpful to know what the actual issue was so others can learn from your experience. These payment delays seem to be happening more frequently in 2025 than they did last year.
Will do! I'm going to try calling Money Network first thing tomorrow, and if that doesn't work, I'll try the Claimyr service to reach EDD. I'll let everyone know what happens.
UPDATE: Finally got this resolved! Called Money Network first - they confirmed no pending deposits on their end. Used the Claimyr service (it worked exactly like in their demo video) and got through to EDD in about 20 minutes. Turns out there was a "payment review flag" on my account because I had reported some part-time income on my last certification. Even though the payment showed as issued in the system, it was actually on hold! The EDD rep released the payment while I was on the phone and said the money should be on my card within 24-48 hours. What a relief! Thanks everyone for your help.
Ravi Kapoor
mail applications take FOREVER now!! my neighbor tried calling edd for 3 weeks straight couldnt get thru either. she ended up just going in person to the edd office and they helped her right there. maybe try that?
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Freya Nielsen
•Just to clarify an important point - most EDD offices don't process unemployment claims on-site anymore. While you can visit an America's Job Center of California location for help, they typically can only assist with accessing the online system. They can't expedite paper applications that are already in the system. Your best options are either: 1) File online if possible, 2) Successfully reach EDD by phone, or 3) Wait for processing. The current official processing time for paper applications is 3-6 weeks, though it can sometimes take longer.
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Omar Mahmoud
I had the same issue back in November when I applied by mail. Waited and waited... then I realized I had certification forms in my mailbox that were about to be late! Turns out they processed my application but never sent me the confirmation letter. When I finally got through to someone they said sometimes the notification letters get lost. Have you checked your mailbox carefully? Maybe they already processed it but the letter got lost.
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Javier Morales
•Oh! I never thought of that. I'll double check my mail more carefully. Is there any way to check my status without getting through on the phone? I don't have an online account yet.
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Omar Mahmoud
•If you don't have an online account, not really. That's the frustrating part. Oh wait, do you have your EDD Customer Account Number? It would be on any paperwork they might have sent. If you have that, you can create an online account even if you applied by mail initially. Worth checking all your mail!
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