did u check ur spam folder?? sometimes edd emails go there

Update: Thanks everyone for your help! I checked my UI Online inbox and found the Notice of Award letter that I didn't know to look for. I also set up direct deposit so I won't have to wait for the card after my first payment. I feel much better knowing this is normal and not something wrong with my claim. I'll post again if I run into any issues with my first certification on Sunday!

About your certification problem - try logging out completely, clearing your browser cache/cookies, and logging back in. Sometimes the UI Online system glitches and won't show certification weeks until you do this. Happened to me twice!

One more important tip: call the EDD Appeals Office directly instead of the main EDD number. Their number is different (look for CA Unemployment Insurance Appeals Board) and often has shorter wait times. They can at least tell you if your appeal has been scheduled yet even if you haven't received the notice. Also, you mentioned doing freelance work - make sure you're reporting that income correctly. Even during appeal, you need to report any earnings. When/if your appeal is approved, they'll adjust your payments based on reported earnings during those weeks. Missing income reporting can create overpayment problems later.

In my experience assisting claimants with appeals, the timeline depends greatly on how complex your case is and the current workload at that particular office. Simple cases (like those involving straightforward separation issues) tend to be decided more quickly than complex cases involving multiple eligibility issues or extensive evidence. Also, decisions are typically issued faster when the judge makes their determination during the hearing. If your judge indicated they needed to review additional evidence or legal precedents, that could extend the timeline. For what it's worth, most San Bernardino appeals I've seen in 2025 have been resolved within 2-3 weeks. If it goes beyond that, don't hesitate to follow up.

Just an update on my earlier comment - I won my appeal! So happy I could cry! Hoping you get your good news soon too!

i think wat matters is if u reported ur income correctly. thats wat they care about more than which employer name u put. i would just go ahead n cash the check, but keep all ur paystubs in case theres any questions later

Just to follow up on the earlier comments - I checked with an EDD representative about this specific situation recently. The official guidance is that you should list whoever issued your W-2 as your employer for UI purposes. However, they also confirmed that as long as your earnings were reported accurately, this kind of administrative correction won't affect your benefits or eligibility. If you do manage to reach EDD, ask them to add a note to your file about the correct employer name. This helps prevent confusion during any future claims or if there's a wage audit. But again, this won't affect the current benefits you've received.

Everyone keeps talking about how backed up they are, but it's because they're DELIBERATELY SLOW. My cousin works for the state (not EDD but another department) and he says EDD is under orders to delay payments as much as possible because the unemployment fund is depleted. The whole "backlog" excuse is just a cover for intentionally withholding benefits. They're hoping people give up or find jobs before they have to pay out. It's all political.

UPDATE ON APPEALS CONTACT: As of last month, the Appeals Board has introduced a new online status check system that might help you. Go to edd.ca.gov/appeals and look for the "Appeal Status Portal" link. You'll need your case number and confirmation number from your acknowledgment letter. It won't give you the decision, but it will tell you if a decision has been made and when it was mailed. Also, if you're facing eviction, make sure to file for a hardship expedite using Form DE 1430H. You can download it from the EDD website under Forms and Publications. Send it with your eviction notice to the Appeals office that held your hearing.