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ok but has anyone else noticed the EDD site is slow AF this week?? been down since tuesday for me too
The EDD system is designed to be frustrating on purpose! They're hoping people will give up and not collect benefits. I had THREE eligibility interviews for the same issue and each interviewer told me something completely different. When the website is down, it's not an accident - they're blocking people from checking status updates while they process backlogged claims. The fact that your former employer doesn't respond is actually lucky for you - that's how I got approved. If the company doesn't contest it, EDD usually sides with the claimant. KEEP TRYING TO LOG IN and document EVERYTHING.
While I understand the frustration with EDD systems, the website maintenance is actually scheduled and announced in advance most of the time. They're required by law to process claims within certain timeframes, so deliberately preventing people from accessing the system wouldn't make sense from a compliance standpoint. The system is definitely outdated though, which is why it goes down so frequently during high-traffic periods.
Quick update: I checked with my friend who's an employment lawyer. She says if you file a wage claim, the Labor Commissioner will also automatically assess waiting time penalties without you having to specifically request them. The penalty is your daily wage for up to 30 days. So if you were making $200/day, that could be up to $6,000 in penalties! Make sure to apply for unemployment right away though, that process is separate and takes time to get approved.
Sometimes the Money Network system just gets backed up. It's technically a separate entity from EDD, so once EDD shows 'paid,' the delay is on the Money Network side. You might want to check if the Money Network website or app shows pending deposits - sometimes they have more up-to-date information than what EDD shows.
UPDATE: My money finally came through this morning! That was about 4 days from certification to actual deposit. Seems like there's just a longer processing time happening right now. Thanks everyone for your help and reassurance!
i had the exact opposite problem! i updated my address with appeals but forgot to update it with regular EDD and my certification forms went to my old address. ended up getting my benefits delayed for 3 weeks because of this! its crazy they dont share this info between departments. the lady at EDD told me they're "separate entities" whatever that means
Thanks everyone for all the helpful comments! Just to follow up - I was able to have my hearing (thankfully), and I learned they also have separate phone numbers and email systems. So if you updated any contact info at all, make sure to tell BOTH offices. My appeal was approved, btw! Such a relief after all this stress.
Nadia Zaldivar
Based on my experience and what others have shared, here's what I think is happening: Your claim has been processed and entered into the system, which is why you're seeing the certification date. This is generally a good sign, but it doesn't guarantee you won't face any issues later. Since you filed before your benefit year ended, they've likely set up your new claim to begin immediately after your old one expires. The system is basically telling you "come back after 7/23 because that's when your first certification period for the new claim will be available." If you want absolute certainty, calling EDD is your best option, though it can be incredibly frustrating. When I had a similar situation, it took me 57 calls over 3 days before I finally got through to a representative. The peace of mind was worth it though.
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TillyCombatwarrior
•57 calls? That's insane! But you're right, peace of mind might be worth the hassle. I'll try calling them tomorrow morning when they first open. Thanks for sharing your experience.
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TillyCombatwarrior
UPDATE: I just wanted to follow up and let everyone know what happened. I was able to certify on 7/23 as scheduled! The payments did go to pending for about 4 days, but then switched to paid without me having to do anything. No interview was required after all. Thanks everyone for your help and advice - it really helped calm my anxiety during the waiting period!
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